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Pacific Honda

Honolulu, HI

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222 Reviews
Pacific Honda
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188 S Beretania St

Honolulu, HI

96813

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Showing 222 reviews

November 14, 2017

Great experience, again This is my second time purchasing a car from here. Went to the same salesperson, Stan and was as pleased as my first visit. Thanks More

by Quinlayen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Lum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2017 -

Pacific Honda responded

HI Quinlayen, Thank you for your review. We really appreciate your loyalty to Pacific Honda. Stan has been with us for many years and knows what it takes to care for our customers. Thank you again for your loyalty to us, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 14, 2017

Purchase of used car. Went in seeing a car online for sale on Craigslist. Bill helped me look at all my options without over pushing (stereotypical car salesman) he helped More

by Maverick808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone working at 4pm on 11/12/17
Nov 22, 2017 -

Pacific Honda responded

Hi Maverick808, Thank you for your review. We really appreciate our customer feedback on how our sales staff is treating them. Bill is our top guy and its great knowing why he one of the best. Thank you, Edward Ing Marketing/Customer Relations Manager

November 12, 2017

Second to none customer service! I just purchased my third car from Pacific Honda and again I had that feeling of, “this is why I buy all my cars from here”. Fernando Luna and Wes Ka More

by surfah1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Katekaru
Nov 20, 2017 -

Pacific Honda responded

Hi surfah1, Thank you for your review. Pacific Honda is happy to know that our employees are keeping our loyal customers happy. We really appreciate you coming back to us for your third vehicle purchase. Thank you for your loyalty and please contact any of us if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 12, 2017

Friendly, easy service in buying a new car. Logan was really friendly, no pressure. I was specific in looking for a manual transmission Civic. He was patient in guiding me through the Civic Sp More

by LocalPal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Tanno
Nov 20, 2017 -

Pacific Honda responded

Hi LocalPal, Thank you for your review. Logan is great with customers and Pacific Honda is happy that our customers are well taken care of. Please contact us if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

November 12, 2017

Best customer service!! Best service ever, knowledgeable about cars, we feel welcomed and important, i highly recommend asking for Son Le whenever you come to Pacific Honda h More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Son Le
Nov 21, 2017 -

Pacific Honda responded

Hi MJ, Thank you for your review. Pacific Honda appreciates your loyalty to us. Especially knowing that it is due to great service. I will let Son Le know of your feedback. Thank you again for your loyalty, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 11, 2017

The most painless experience ever! One of the reasons why I drove my previous car for 14 years was because I did not want to deal with the stress of going to the dealership. But the ti More

by hinanotahiti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2017 -

Pacific Honda responded

Hi hinanotahiti, Thank you for your review. Pacific Honda is happy to know that our customers get what they came home and leave extremely satisfied. Please contact us if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 11, 2017

grear experience Son Le was very personable, informative and quick. He has strong people skills. I enjoyed the driving experience and the lease experience. thanks you More

by cynthia123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Son Le
Nov 15, 2017 -

Pacific Honda responded

Hi cynthia123, Thank you for your review. Son Le is great with customers and tries his best to take care of them. Please contact any of us if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

November 11, 2017

Great and efficient Walked in with the mindset I was gonna drive off with a new car and they made sure of that with a great deal and great customer service. They handled More

by Hondadude808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Son Le
Nov 17, 2017 -

Pacific Honda responded

Hi Hondadude808, Thank you for your review. Pacific Honda is happy knowing there customers are leaving here satisfied with our excellent customer service. Please contact Son Le if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

November 11, 2017

good customer service and great for kids also William was very friendly as well as straight to the point. He helped get us acquainted and taken care of right away, he also listened to what we had More

by Chevis123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Feng
Nov 20, 2017 -

Pacific Honda responded

Hi Chevis123, Thank you for your review. Pacific Honda is glad to know that their staff is taking great care of our customers. William is a great employee and I will let him know about your review. Thank you, Edward Ing Marketing/Customer Relations Manager

November 11, 2017

New Car Purchase Bought my car here because of the sales rep who was knowledgeable and worked with me in a very respectable manner. I would like to continue to bring m More

by Designer Panda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Son Le
Nov 17, 2017 -

Pacific Honda responded

Hi Designer Panda, Thank you for your awesome review. Pacific Honda is happy knowing that their staff, Son Le is really doing his best to take care of our customers. I will let Son know that you left a wonderful review of him. Thank you, Edward Ing Marketing/Customer Relations Manager

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