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Pacific Honda

Honolulu, HI

4.4
225 Reviews
Pacific Honda
Contact Dealership

188 S Beretania St

Honolulu, HI

96813

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Showing 225 reviews

April 23, 2025

Service Advisor Rayne Asato was extremely helpful from beginning to end for my multi-point inspection appointment. He and everyone at Pacific Honda provided excellent service. More

by Traci, Honolulu, HI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayne Asato
April 06, 2025

Quick and easy to work with. Courteous service - attentive to my needs. It would be better if the dealer had more inventory to choose from More

by Rhawaii01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Pacific Honda service department provided an excellent job servicing my Honda. Service advisor Evan Takeuchi provided excellent customer service. More

by oaklandtahnee33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Evan Takeuchi
December 23, 2023

We wanted to pickup a vehicle here after finding the model we wanted online and were shown a quote on the monthly. Then when we get to the dealership we are given the runaround about the cost. Typical s More

by ALS
Recommend Dealer
No
Employees Worked With
Stan Lum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hata
August 18, 2023

Yon helped my purchase my 2022 Pilot and was a phenomenal service rep. I’d give him a rating of 12 out of 10! More

by canidac
Recommend Dealer
Yes
Employees Worked With
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Me Yon
May 04, 2023

Just picked up my 2nd CRV from Pacific Honda and both the Sales & Service teams did an excellent job. The sales person I worked with, Yon did his best to anticipate my car needs and once we had the best car, More

by stevendepaoli9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Belbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yon Tamrongyouth
March 30, 2023

Very professional, nice showroom, made us feel comfortable, salesman Hai Nyuen very helpful in making our selection, gave us honest insights about our wants and needs. Jordan Nip was great, he More

by aricnakashima
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Belbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David , Service department
October 18, 2022

You should add Service Department to the selection. I came for service to my car so do you think I should work with the Sales Department or Management Department? If the reason for my visit is service More

by j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan Nip
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pacific Honda Mechanics
March 18, 2022

Just purchased a new 2022 Honda Civic Touring from Brian. Great interaction from the very beginning with both Brian and the dealership. Brian helped me locate the vehicle that I wanted, kept me informed a More

by jamesstrayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

Brian was super flexible with my busy schedule. I work everyday, so it was difficult to keep the appointments I made. I texted him when I was able to finally meet and test drive some vehicles. I th More

by Shanaek87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
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