Pacific Honda

I can honestly say that my husband and I are pleased with the level of customer service we received from Pacific Honda. After looking at their Yelp reviews, I was somewhat skeptical about visiting them. Th the level of customer service we received from Pacific Honda. After looking at their Yelp reviews, I was somewhat skeptical about visiting them. Thanks to Samantha from the sales department the process went smoothly and we were satisfied with our purchase. More

I am "credit challenged" and did not think I would get financed. I spoke to Samantha over the phone and explained my situation. She took care of all the details over the phone so all I had to do would get financed. I spoke to Samantha over the phone and explained my situation. She took care of all the details over the phone so all I had to do was come in and sign. Wow! It was so easy and everyone was so helpful! I have already sent a co-worker to Samantha... she has definitely earned my respect and my recommendation. Stefanie Green More

My experience with Pacific Honda was great. Mark Morrow was very helpful and pleasant to work with. He was able to provide me with the necessary information in order for me to make a decision on whether or was very helpful and pleasant to work with. He was able to provide me with the necessary information in order for me to make a decision on whether or not to lease a Honda. I would definitely refer my friends and family to this dealership. More

When I originally called every Honda dealer in Southern California, Pacific Honda was the only one willing to find the car I wanted in the color I wanted without me coming in for hours to fill out paperwor California, Pacific Honda was the only one willing to find the car I wanted in the color I wanted without me coming in for hours to fill out paperwork. When they ordered the car, they called me to tell me the ETA. The day the car arrived, Mark called me and set up a time for me to come in. Everything was great when I came in to buy the car. This is not the first car I bought at Pacific Honda and certainly won't be the last. More

Customer service was excellent from the start. Our first contact was Mark Morrow on the lot. Mark provided information via e-mail, and I set up a time to test drive a car. When I returned to test drive the contact was Mark Morrow on the lot. Mark provided information via e-mail, and I set up a time to test drive a car. When I returned to test drive the car Mark had me finish the process with Tarig. Tarig did an excellent job as well!. Tarig worked with me on the cost and initial paper work to purchase the car. Jose did a very good job closing out the car purchase process. I was very pleased with the entire new car purchase process, and would recommend Pacific Honda to anyone looking for great customer service and good prices. More

Peter was very attentive and answered every question that I asked. He was patient with me and was willing to allow test driving of three different vehicles before deciding on a Civic. I was very pleased with I asked. He was patient with me and was willing to allow test driving of three different vehicles before deciding on a Civic. I was very pleased with the service I received and would definitely recommend this dealership to friends and family. More

Mr. Robinson was absolutely the best salesman I have ever encountered. His customer service and friendliness goes far beyond just selling a car. I would recommend him and Pacific Honda to all of my friends encountered. His customer service and friendliness goes far beyond just selling a car. I would recommend him and Pacific Honda to all of my friends and family. Thank you for making my car buying experience a pleasurable one. More

Jimmy was great! He got me what I wanted at the price I needed. It was an easy and fun experience getting my first new car! I was prepared to deal with a lot of back and forth to achieve what I needed, b needed. It was an easy and fun experience getting my first new car! I was prepared to deal with a lot of back and forth to achieve what I needed, but Jimmy was able to deliver on what I asked for. He was personable and attentive to what I was looking for and made the experience very smooth. More

Mark was very helpful and made sure I got the exact car I wanted. He listened to my needs and didn't try to sell me things I didn't want. I couldn't be more please with my purshase. I was a little nervous si wanted. He listened to my needs and didn't try to sell me things I didn't want. I couldn't be more please with my purshase. I was a little nervous since it was my first new car purchase and he put me at ease with his sense of humor and knowledge. I didn't feel rushed or pressured and I got a great car at a fair price. He was referred to me by a friend and I would do the same for any of my friends. More

Mark Morrow was a great, no-pressure sales person. He was very accommodating to our busy schedule and active family. He even allowed my daughter to do her homework on his desk while we completed the fin was very accommodating to our busy schedule and active family. He even allowed my daughter to do her homework on his desk while we completed the financing paperwork. We also appreciated that Mark took time to carefully explain every step of the buying process-- from credit check, to financing options, to insurance verification, to vehicle delivery. Because of Mark's excellent customer service skills and our prior favorable experience purchasing a vehicle from Pacific Honda, we would certainly look to Mark and Pacific Honda for our future vehicle needs. More