Pacific Honda
San Diego, CA
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I had a great experience purchasing my new car at Pacific Honda! Shawn was fantastic—genuine, professional, and focused on earning my business while understanding and respecting my budget. Lua handled the fi Honda! Shawn was fantastic—genuine, professional, and focused on earning my business while understanding and respecting my budget. Lua handled the finance paperwork and was equally wonderful, making the final steps easy and stress-free. Both made the experience smooth and enjoyable. I highly recommend asking for Shawn and Lua if you’re shopping at Pacific Honda! More
Chris E. was very helpful with with the trade in lease transaction was able to drive home with the Honda I wanted. He was also very patient with us very knowl was very helpful with with the trade in lease transaction was able to drive home with the Honda I wanted. He was also very patient with us very knowledgeable thank you More
Not a lot of communication at this dealership. Scheduled a car repair due to recalled parts a week prior to my appointment. Dropped my car off and was informed it would not be ready until the end Scheduled a car repair due to recalled parts a week prior to my appointment. Dropped my car off and was informed it would not be ready until the end of the day or possibly the next morning. I arrived the next morning after returning my rental and was then told no work had been done on my car as they did not have to parts to complete the recall/warranty repair. Not sure why the part was not available after I scheduled the appointment with the warranty department a week prior. Ended up waiting for 6 hours at the dealership as my 24 hr courtesy rental was already returned. Had I been informed that the necessary part was not in stock and had to be ordered, I could have came back to the dealership the next day so that my car would not have to be kept overnight at the dealership with no work being completed. More
Purchased a new 2025 civic LX last year. Dealer was very friendly. Advice: don’t buy any packages addons except for extended warranty. Front right strut gave out, but it was covered under wa Dealer was very friendly. Advice: don’t buy any packages addons except for extended warranty. Front right strut gave out, but it was covered under warranty and the Service Advisor I worked with, Bryan, was very helpful. Only reason I gave a 4 star and not a 5 is because I purchased the oil change and wheel rotation add on up until 60k miles, but they kept doing just the oil change and not the tire rotation. More
