Pacific Honda

Everyone was professional and willing to negotiate the trade-in value of our old car, the price of the new car and options, etc. Wally, the salesman we worked with, made the process fun- good personality trade-in value of our old car, the price of the new car and options, etc. Wally, the salesman we worked with, made the process fun- good personality and knowledgeable. It was obvious why he was the salesman of the month. Lionel and Adam in finance were very polite and fair on the negotiations. Not at all sleazy like other dealerships - no games. They were respectful of our time and our needs and did not rush us through any part of the process. They wanted us to look at and test drive as many cars as we wanted in order to be sure of our decision. I passed 3 other Honda dealerships on my way to this dealership because a friend recommended them highly (and her family has purchased @ 20 cars from them over the years). After my experience, I would gladly make the drive again and be loyal to this dealership because my experience was so positive. I got the sense that their goal was to be fair so as to get repeat business -- and they will get mine. Instead of just handing over the keys, Wally came out to the new car, showed us every feature and how to use it and made sure everything was comfortable. It didn't seem to bother him that the dealership had closed 1/2 hour earlier. He was genuinely interested in making sure we were happy. Wally and Adam (finance dep't) both followed up with us 48 hours later to make sure we were happy with the experience and the car and to see if we had any questions. I would absolutely recommend this dealership without hesitation. More

I had just recently got into in accident and was looking for a vehicle. I really wanted a used honda Civic. Mark was right there to help me find it. He was incredibly kind and resourceful. I found my car wi for a vehicle. I really wanted a used honda Civic. Mark was right there to help me find it. He was incredibly kind and resourceful. I found my car within an hour. He made the purchase process super easy. He actually worked with me and didn't try to hassle me like other car dealers. I was very comfortable with him and i'm very satisfied with my car. She's great! Thank you Mark! More

Great service. This is the third card I bought from them. Very competitive price and fast decision turnaround. Lots of vehicles in the inventory. I have recommended this dealership to my brother and my frien Very competitive price and fast decision turnaround. Lots of vehicles in the inventory. I have recommended this dealership to my brother and my friends. I have received a call from the customer service manager who has thanked me for my business. Very impressive. More

Dennis was very friendly and helpful. He made me comfortable and treated me with respect. He was willing to work me and appeared to be honest. He made good with everything he said he would do for me comfortable and treated me with respect. He was willing to work me and appeared to be honest. He made good with everything he said he would do for me. Dennis didn't pressure me or use tactics that I have experienced with other car sales people. More

The agent was very professional and dealt with us with no sale pressure. They managed the documentation quickly an accurately. The agent was very friendly, personable and honest. The overall experience with sale pressure. They managed the documentation quickly an accurately. The agent was very friendly, personable and honest. The overall experience with other staff such as accounting was very pleasant and quick. I believe we got a value for our $s. More

Nancy was fabulous! I knew what I wanted and she didn't try to sell me anything else. Absolutely terrific. I did feel a little pressured by Finance to purchase the options (paint protection and alarm) an try to sell me anything else. Absolutely terrific. I did feel a little pressured by Finance to purchase the options (paint protection and alarm) and I did not feel that I could change my mind and decline. When he explained the payment for the options, I thought that it was a ONE-TIME payment, not that it would impact my monthly payments. This was not clear to me at all. After I agreed to the options and reviewed my monthly payments, I questioned the amount. He then explained that the options were a MONTHLY addition. Had I known this, I would not have received the Paint Protection option. Altho he apologized, I explained that I didn't really want the Paint Protection, but he tried to just sell it to me and did not offer to re-do or modify the lease. This was disappointing. I went in not wanting to pay more than $200/month and now I am paying $40 over. Lesson learned. More

Mark was very professional. I enjoyed buying a car form him. He answered all my questions and I feel like they gave me a fair price. There were plenty of models to chose from and Mark helped me find the r him. He answered all my questions and I feel like they gave me a fair price. There were plenty of models to chose from and Mark helped me find the right one for my needs. I would bring my business back to pacific honda. More

My experience in Pacific Honda was very professional and very friendly.I was offerd a very good price.They all was very pationate and take there time to answer any of my questions.I will dafinatly reffer ot very friendly.I was offerd a very good price.They all was very pationate and take there time to answer any of my questions.I will dafinatly reffer other people to the sales consultant and the dealership. More

I had a great experience at Pacific Honda. Mark was incredibly friendly and took the time to give me all of the information that I needed to make my purchase. It felt like an easy, hassle free process incredibly friendly and took the time to give me all of the information that I needed to make my purchase. It felt like an easy, hassle free process and he even took the time to follow up with me after my purchase. I highly recommend it! More

i want to thank Ricky from my deep heart because he is the best man ever,, regardless a salesman.. and to all who helped me through the process to get my beautiful car,,, im very satisfied and happy that the best man ever,, regardless a salesman.. and to all who helped me through the process to get my beautiful car,,, im very satisfied and happy that Ricky helped me to decide and get the car and im just loving it....thanx again Ricky with all my love nour bakier. More