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Pacific Honda
San Diego, CA
557 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 557 reviews
December 21, 2012
This was my first new car buying experience and Chris was awesome to work with. He was understanding of my needs and not pushy as far as anything I explained I didn't need. Very friendly staff and the proces awesome to work with. He was understanding of my needs and not pushy as far as anything I explained I didn't need. Very friendly staff and the process with him was very smooth. Overall my experience with him was awesome! More
by gna781
December 19, 2012
What a gentleman. Such a pleasure working with a easygoing sales-rep. Nothing was too difficult for him....we changed from a lease to a sale and from no trade-in to a trade-in...a really nice guy. easygoing sales-rep. Nothing was too difficult for him....we changed from a lease to a sale and from no trade-in to a trade-in...a really nice guy. Ask for Mark to get a great no-pressure deal and leave happy. More
by Marksfisher
Employees Worked With
Mark Morrow
December 12, 2012
Awesome experience here at pacific honda, he was not only fast, but very courtesy and friendly, spoke with honesty and well mannered appearance, my family and I are very pleased to know he was there when we fast, but very courtesy and friendly, spoke with honesty and well mannered appearance, my family and I are very pleased to know he was there when we arrived.; thank you Jason ...... YOur GReat. More
by opriphasouk
Employees Worked With
Jason Najeeb
December 10, 2012
I found a low mile Subaru Legacy that Pacific Honda was advertising on Autotrader; description was as I was looking for, contacted Ricky who assured me the car was as described. I made a deal over the phon advertising on Autotrader; description was as I was looking for, contacted Ricky who assured me the car was as described. I made a deal over the phone, had not seen the car due to distance, 100 miles away. Car was delivered to me, without a guarantee that I would buy it. Much to my satisfaction, car just as described. Needless to say they were very trustworthy and I would very likely buy again, now with added trust. Thank you More
by supermario
Employees Worked With
Ricky Lechuga
December 07, 2012
Ricky was great! Easy to work with, I will buy from Ricky again! Ricky does a great job of following up and making sure everything is perfect. again! Ricky does a great job of following up and making sure everything is perfect. More
by camptyler
Employees Worked With
Ricky Lechuga, Ricky Lechuga
December 05, 2012
My husband and I bought 2012 Odyssey EXL at a price close to the lowest quote received on email. Our buying experience was pretty pleasant with the Honda dealer on Convoy St in San Diego (with a different s to the lowest quote received on email. Our buying experience was pretty pleasant with the Honda dealer on Convoy St in San Diego (with a different salesperson). But the true colors came out when I referred my friend's family to this dealer. If you want to be treated like a s***, please go ahead and experience it yourself. This dealear does not know what a customer service is. Especially the so called "manager" named Paul and Salesperson Robby. After buying the Odyssey at this dealer, I referred my friend's family who was also looking into buying the same vehicle. When they went and told Robby that their friend(me) bought the vehicle at $30,450 which included the destination charge and some accessories the week before, the Salesperson did not believe them and accused them of lying. My friends felt very disrespected and mistreated by this salesperson and the manager. So I went with my friends to the dealer the next day to prove that I was the friend who bought the vehicle there the week before. My friend's couple and me and husband were not even welcomed. Paul the manager came out at the door said he was not willing to make any offer. He lied by saying that his salesperson spent the whole day with my friends trying to negotiate the price when it was only for an hour. The manager was NOT willing to hear any of my friends had to say and only believed what his salesperson told him. Paul did make a ridiculous offer saying that my friends would have to pay $400 more if they wanted to buy the vehicle. When I complained that this was not what I had expected for my friends to be treated, the manager didn't care. He said there were eight other Honda dealers in San Diego that my friends could go to. This so called manager didn't even seem to care whether I go on all the car sites and yelp leaving negative comments. He said I could go and complain all I wanted. This dealer is full of crap and disrespect for customers!!! And you know this dealer had the guts to call my friends that evening saying that they were willing to make the offer. Who in the world want to go back to the same dealer that treated like you a piece of s*** and not welcomed into the dealer would go back and buy the car. That was even more humiliating and disgusting getting a call back from the dealer. I still get very upset and infurious when I think about the treatment that my friends and I received at this dealer. My message to the Pacific Honda General Manager, hire a private consultant and reexamine how your managers and salespersons are treating customers. If you want to continue to have customers being disrespected, mistreated, humiliated and disgusted by your staff, please don't do anything. Customers are not STUPID and they will do their homework and go to EIGHT OTHER HONDA DEALERS just like your manager Paul said. If you are in San Diego and looking to buy a Honda, The BOTTOM LINE, DON't go to Pacific Honda. More
by theodysseymama
Employees Worked With
Robby MacIntyre
December 02, 2012
We would like to thank Zaid Darzi for his over and above patience and top notch professionalism that made our purchasing a 2013 Honda Odyssey a pleasant experience. He worked very hard to help us achieve patience and top notch professionalism that made our purchasing a 2013 Honda Odyssey a pleasant experience. He worked very hard to help us achieve a price we were willing to pay for our new car and we truly appreciate his efforts. We would DEFINITELY recommend Zaid to anyone purchasing a car from Pacific Honda - he's a real asset for Pacific Honda! More
by Linda & Walter
Employees Worked With
Zaid Darzi
November 30, 2012
Our overall experience was great. Kevin was very friendly, helpful and professional. The car loan process was pretty easy. I would definitely come back here to buy a car again. friendly, helpful and professional. The car loan process was pretty easy. I would definitely come back here to buy a car again. More
by Nadiya
Employees Worked With
Kevin Robinson
November 29, 2012
Thank you Ron and Mark for making my experience with buying my first NEW car amazing! I really appreciate your patience, kindness and willingness to make sure I got what I wanted. Pacific Honda has gr buying my first NEW car amazing! I really appreciate your patience, kindness and willingness to make sure I got what I wanted. Pacific Honda has great employees! Super thanks to Ron, for making the transition smooth and problem free :) More
by Ccrader
Employees Worked With
Mark Morrow, Ron Tretiak
