Pacific Honda

I asked to use senior discount. The tech said he would provide it. I noticed he did not give it on estimate. When work was done I asked again shen I went to pay. I was told it w The tech said he would provide it. I noticed he did not give it on estimate. When work was done I asked again shen I went to pay. I was told it was to late as it sas already in the system. I was not happy. More

Poor customer service, from the appointment desk and the service advisor. Poor time management of repairs. service advisor. Poor time management of repairs. More

Excellent communication and updates: service advisor Eric Calderon and all the service members were very responsive to give me updates on the phone. They were nothing but kind, courteous and professional. Calderon and all the service members were very responsive to give me updates on the phone. They were nothing but kind, courteous and professional. More

This is my 4th car purchase from Pacific Honda. I trust them to do the right thing. I trust them to do the right thing. More

They were very understanding and very helpful. They actually cared and catered towards my needs and finding a car that I wanted They actually cared and catered towards my needs and finding a car that I wanted More

The lack of communication from the service center to the customer is astounding. It took me all day to get a hold of someone just for an update on my car. When I did get my car back it was left a mess, smel customer is astounding. It took me all day to get a hold of someone just for an update on my car. When I did get my car back it was left a mess, smelled horrible, and had scratches all over inside and outside of the car that were not there before. Also not to mention a few days after getting my car back it would start weird, come to find out they didn’t properly reinstall the battery so one of the terminals was loose. For the amount of money I paid for my car to be serviced you would think they would’ve checked something so simple like that. More

The operation is very efficient and the staff very professional, but you are expensive… Thank you… professional, but you are expensive… Thank you… More

Provided same day service to address an emergency, and offered shuttle service for transportation. Good communication offered shuttle service for transportation. Good communication More

I always come back to Pacific Honda because everyone is nice, fast , and professional. I really appreciate your service! 😄 nice, fast , and professional. I really appreciate your service! 😄 More

Excellent dealer with fair sales values. Very good service area who take care of all required items. Very good service area who take care of all required items. More