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Pacific Honda
San Diego, CA
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I found a low mile Subaru Legacy that Pacific Honda was advertising on Autotrader; description was as I was looking for, contacted Ricky who assured me the car was as described. I made a deal over the phon advertising on Autotrader; description was as I was looking for, contacted Ricky who assured me the car was as described. I made a deal over the phone, had not seen the car due to distance, 100 miles away. Car was delivered to me, without a guarantee that I would buy it. Much to my satisfaction, car just as described. Needless to say they were very trustworthy and I would very likely buy again, now with added trust. Thank you More
Ricky was great! Easy to work with, I will buy from Ricky again! Ricky does a great job of following up and making sure everything is perfect. again! Ricky does a great job of following up and making sure everything is perfect. More
My husband and I bought 2012 Odyssey EXL at a price close to the lowest quote received on email. Our buying experience was pretty pleasant with the Honda dealer on Convoy St in San Diego (with a different s to the lowest quote received on email. Our buying experience was pretty pleasant with the Honda dealer on Convoy St in San Diego (with a different salesperson). But the true colors came out when I referred my friend's family to this dealer. If you want to be treated like a s***, please go ahead and experience it yourself. This dealear does not know what a customer service is. Especially the so called "manager" named Paul and Salesperson Robby. After buying the Odyssey at this dealer, I referred my friend's family who was also looking into buying the same vehicle. When they went and told Robby that their friend(me) bought the vehicle at $30,450 which included the destination charge and some accessories the week before, the Salesperson did not believe them and accused them of lying. My friends felt very disrespected and mistreated by this salesperson and the manager. So I went with my friends to the dealer the next day to prove that I was the friend who bought the vehicle there the week before. My friend's couple and me and husband were not even welcomed. Paul the manager came out at the door said he was not willing to make any offer. He lied by saying that his salesperson spent the whole day with my friends trying to negotiate the price when it was only for an hour. The manager was NOT willing to hear any of my friends had to say and only believed what his salesperson told him. Paul did make a ridiculous offer saying that my friends would have to pay $400 more if they wanted to buy the vehicle. When I complained that this was not what I had expected for my friends to be treated, the manager didn't care. He said there were eight other Honda dealers in San Diego that my friends could go to. This so called manager didn't even seem to care whether I go on all the car sites and yelp leaving negative comments. He said I could go and complain all I wanted. This dealer is full of crap and disrespect for customers!!! And you know this dealer had the guts to call my friends that evening saying that they were willing to make the offer. Who in the world want to go back to the same dealer that treated like you a piece of s*** and not welcomed into the dealer would go back and buy the car. That was even more humiliating and disgusting getting a call back from the dealer. I still get very upset and infurious when I think about the treatment that my friends and I received at this dealer. My message to the Pacific Honda General Manager, hire a private consultant and reexamine how your managers and salespersons are treating customers. If you want to continue to have customers being disrespected, mistreated, humiliated and disgusted by your staff, please don't do anything. Customers are not STUPID and they will do their homework and go to EIGHT OTHER HONDA DEALERS just like your manager Paul said. If you are in San Diego and looking to buy a Honda, The BOTTOM LINE, DON't go to Pacific Honda. More
We would like to thank Zaid Darzi for his over and above patience and top notch professionalism that made our purchasing a 2013 Honda Odyssey a pleasant experience. He worked very hard to help us achieve patience and top notch professionalism that made our purchasing a 2013 Honda Odyssey a pleasant experience. He worked very hard to help us achieve a price we were willing to pay for our new car and we truly appreciate his efforts. We would DEFINITELY recommend Zaid to anyone purchasing a car from Pacific Honda - he's a real asset for Pacific Honda! More
Our overall experience was great. Kevin was very friendly, helpful and professional. The car loan process was pretty easy. I would definitely come back here to buy a car again. friendly, helpful and professional. The car loan process was pretty easy. I would definitely come back here to buy a car again. More
Thank you Ron and Mark for making my experience with buying my first NEW car amazing! I really appreciate your patience, kindness and willingness to make sure I got what I wanted. Pacific Honda has gr buying my first NEW car amazing! I really appreciate your patience, kindness and willingness to make sure I got what I wanted. Pacific Honda has great employees! Super thanks to Ron, for making the transition smooth and problem free :) More
Jason was very patient with me and helped me select the best used vehicle to suit my needs. He also went out of his way to help me with financing which was greatly appreciated since I am recently re-estab best used vehicle to suit my needs. He also went out of his way to help me with financing which was greatly appreciated since I am recently re-establishing my credit. Jason was very fair and professional to work with. I would highly recommend him. More
We bought our first Honda from Ricky and we like him so much we went back and bought a second one the next year. He's a great guy with a good attitude and is easy to work with. Thanks Ricky for getting t much we went back and bought a second one the next year. He's a great guy with a good attitude and is easy to work with. Thanks Ricky for getting the pink slip thing worked out. You rock, and tell Lenny thanks too. More
Mark and Jose were a pleasure to do business with. I had a great experience and looking forward to doing business with Honda in the future. a great experience and looking forward to doing business with Honda in the future. More
My overall experienced with this dealership was great! The sales associate works hard to win you and satisfy our needs. Customer service is pretty impressive because I had minor problem about the alarm t The sales associate works hard to win you and satisfy our needs. Customer service is pretty impressive because I had minor problem about the alarm they called contract service personnel and insist to deliver services and everything got fixed for about 30 minutes. More