Pacific Honda

This is my review for PH Certified Cars for Ricky and Lenny. I recently purchased a Certified 2011 Honda Accord and I am really thankful to Ricky and Lenny for making the deal possible. Ricky made sure Lenny. I recently purchased a Certified 2011 Honda Accord and I am really thankful to Ricky and Lenny for making the deal possible. Ricky made sure that I test ride as many cars as I want to decide on which one I really want to go with.He was pretty responsive about each and every detail I sought from him, with a smile and lot of patience.The guys were very helpful in negotiating the price I wanted to pay and explained to me in good details about how different Plans that I purchase with the car work. They even helped me to Finance the car with the APR which seems to be satisfactory, since I had no credit history.They even filled the tank Full for me, I don't know if that is common. It is important to mention that these guys honoured their commitment about the post-sale committment of getting the bumper painted,even when I contacted them after 2 weeks without any unwanted excuses and also offered me a loaner car while my car was in workshop. I hope I will have a good time with PH if required in Future. And in general I would recommend the following to anyone going to buy a used car.. 1)Please do your homework in negotiating the price. You may compare rates from different vendors and also rated for service plans/security system etc. 2)Also work out on the insurance that you will be needing. It is better if you already have some idea about the premium and liability limits from different insurance vendors. Because when you are buying the Car, you may be in a hurry and may land with a bad insurance. More

While I could probably sell Hondas for you as I have owned 4 and I still own two (a 2004 Pilot and 2008 Accord)the experienc in buying from Pacific Honda would make me a Honda owner even if i wasn't alr owned 4 and I still own two (a 2004 Pilot and 2008 Accord)the experienc in buying from Pacific Honda would make me a Honda owner even if i wasn't already sold on the brand. My salesperson Mark Morrow was the perfect saleperson for me. He was freindly, polite, listened and was responsive. While looking a the 2013 Civic in New York that we bought from you a New York salesperson had all of the traits that I don't like; he was pushy, he didn't listen well and he tried to close the deal that day even though we told him we were just looking and weren't ready yet. If I had bought from that dealership ( that is where I have purchased my 4 Hondas) it would not have been from him. I enjoyed working with Mark so much that he didn't have to solicit me for this reveiw. I asked him for it so I could pass on my thoughts. If someone asks me where to go for a Honda in San Diego I will send them to Mark. More

Ricky made our car buying experience pleasant. He has great customer service, is very knowledgeable about cars and took care of everything. He was highly recommended to us by a friend and i know now why. great customer service, is very knowledgeable about cars and took care of everything. He was highly recommended to us by a friend and i know now why. I will definitely return to him in the future for my second car. More

Good salesman, excellent service! Really nice guy. I'm happy with my new Honda Civic. Thank you so much Ron, you're the best man! happy with my new Honda Civic. Thank you so much Ron, you're the best man! More

My first purchase from Pacific Honda was 8 years ago. I bought a preowned CR-V which I drove for 8 years and it never broke down on me once. Pacific Honda was true to their word and awesome to deal with. A bought a preowned CR-V which I drove for 8 years and it never broke down on me once. Pacific Honda was true to their word and awesome to deal with. As my car reached 200,000 miles and was showing wear and tear I decided to shop around for another CR-V. I really was hoping to make another purchase from Pacific Honda. While shopping around at other places, I felt either I wasn't confident in the customer service or comfortable with the CR-V they were trying to sell me. Finally , I saw some options on Pacific Honda's website and hurried over to their preowned car department . I was greeted by James Morrison who promptly showed me the options I was interested in . When I narrowed it down to the car I wanted, James went out of his way to get me a fair price on my trade-in and on the certified preowned CR-V I ultimately purchased. It had been a while since I had to deal with car buying and James made it so much less stressful than it could have been. In the end, I'm so glad I bought a certified Honda FROM Honda because they really do make sure every part of their preowned cars are absolutely the best and practically make the car seem like its brand new. Also the warranty you get is unlike what you will get from other non-Honda dealerships. To entrust Pacific Honda to uphold these values and facilitate this purchase was icing on the cake. More

Ted went out of his way to make sure that my experience was comfortable and that I was completely satisified with my new car and the entire experience. If all of your sales people are as good as he was to was comfortable and that I was completely satisified with my new car and the entire experience. If all of your sales people are as good as he was to me and as genuinely concerned with making my experience excellent, you have a winning combination. I will definitely forward any friends/family members to you dealership and to Ted if and when they are in need of a new or used car. More

At the pacific Honda dealer I had the perfect experience as a first time buyer. Mark made me feel welcomed and important. He made the process easy and made it happen for me. I would recommend my family's an as a first time buyer. Mark made me feel welcomed and important. He made the process easy and made it happen for me. I would recommend my family's and all my friends to Mark. More

Mark was incredibly professional, helpful, and informative during this car buying experience. He was patient and willing to work with me as I looked at different options, payment plans, and perks informative during this car buying experience. He was patient and willing to work with me as I looked at different options, payment plans, and perks of the vehicles. I very much appreciated his hard work in meeting my requests and ultimately came back to lease from Honda because of the work Mark and his team were able to do. More

Everyone was very friendly and helpful. They got back to me right away when I emailed them questions, and the negotiations were very straightforward. Overall, I thought they had excellent customer service. me right away when I emailed them questions, and the negotiations were very straightforward. Overall, I thought they had excellent customer service. Their prices are reasonable. More

Very easy purchase. Did not expect a great deal buying new model at beginning of the year and wasn't surprised. Drat! Mark was easy to work with, and so was finance guy, though by the time we got there I new model at beginning of the year and wasn't surprised. Drat! Mark was easy to work with, and so was finance guy, though by the time we got there I was done negotiating and did not want to hear about any more service or other options. Made that real clear and we moved on promptly with no more fuss, and I'm fine with that. More