Pacific Honda
San Diego, CA
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Mark was very helpful. He has a great personality. He is very easy to talk to and did everything he could to make me happy! Keep up the great work Mark!!! very easy to talk to and did everything he could to make me happy! Keep up the great work Mark!!! More
Angelina shows that's she is a true person in helping costumers. her quality of work, costumer service and friendliness are important to me in buying my car. i felt at home here. thanks again and keep up costumers. her quality of work, costumer service and friendliness are important to me in buying my car. i felt at home here. thanks again and keep up the good work. More
My experience with Pacific Honda and the Certified Pre-Owned Vehicles was fantastic. You know the part of the deal were it seems to good to be true and you're waiting for the other shoe to drop...wel Pre-Owned Vehicles was fantastic. You know the part of the deal were it seems to good to be true and you're waiting for the other shoe to drop...well it didn't happen. In fact, I found that Ricky Lechuga and his manager (Lenny) were not going to let me and my wife leave until we were completely satisfied with the deal we received on our 2012 Honda Civic for our daughter. Who does that, really? They made it a point repair cosmetic issues on the vehicle and even paid for our rental car and that was after they had already knocked the price down from the original asking price. This car could pass for a new car if not for the manufactured date...most importantly is my daughter loves her new, used car. Yes we are completely satisfied and would recommend Pacific Honda and their Certified Pre-owned Vehicles to anybody. Thanks Guys, Ken S. More
I just leased a 2013 Honda Accord. Angelina James first met me on the salesroom floor with a friendly smile and then proceeded to explain all the features of the new Accord while I took a test drive. I was met me on the salesroom floor with a friendly smile and then proceeded to explain all the features of the new Accord while I took a test drive. I was very impressed by the value and quality of the car and returned one week later to seriously discuss a lease. The dealer had just obtained an Accord with all the features I wanted, and Angelina took me for another test drive in it. She worked patiently with the Director of Sales and myself to arrive at a deal. After all the paperwork was complete Angelina presented me with the owners manuals and further assisted me by driving my old car home while I drove my new Accord. Buying a new car can be a very stressful experience. However all of the people I dealt with at this dealership have been friendly, straight forward, and very happy to address all of my concerns. More
A friend of mine had purchased a vehicle from Angelina months prior and recommended that I see Angelina before buying a new Honda Pilot. I am so happy that I listened to her! Angelina was wonderful to w months prior and recommended that I see Angelina before buying a new Honda Pilot. I am so happy that I listened to her! Angelina was wonderful to work with. When I met her, I was instantly comfortable with her and felt as if I had known her for many years. This comfort level really helped me make the right decision the buy the Pilot. Angelina was so caring and courteous to me and took the time to show me the vehicles I wanted to see and she answered all of my questions thoroughly. I am so appreciative to Angelina for making this such a pleasant experience. This was, by far, the best car-buying experience I have ever had! Thank you to Angelina James! More
As a first time car owner, I have to say Mark made the experience so great for me. He was so accommodating, genuine, and he taught me so much about the car. He made the experience exciting and education experience so great for me. He was so accommodating, genuine, and he taught me so much about the car. He made the experience exciting and educational for me because he knew it was my first time leasing a car. I felt very comfortable asking questions and asking for demonstrations about the car features and he has a great passion for the company as well as for the people he is accommodating. He was NOT pushy, or overbearing, how I would assume a salesman to be but very open and willing to work with me coming from NY. I want to thank him so much for helping me and giving me such a great appreciation for the company as well. More
Mark Morrow is a shining example of an employee, husband, father, and friend. I bought a civic three years ago and he was of great help then. I went back in this week to refinance and not only was Mark father, and friend. I bought a civic three years ago and he was of great help then. I went back in this week to refinance and not only was Mark still there and once again a dream to work with, But he still rememberd me! After three years, that is quite impressive Mark and the rest of the staff at PH go the extra mile to make sure every customer feels valued and is satisfied Thank you mark and PH! More
This is my review for PH Certified Cars for Ricky and Lenny. I recently purchased a Certified 2011 Honda Accord and I am really thankful to Ricky and Lenny for making the deal possible. Ricky made sure Lenny. I recently purchased a Certified 2011 Honda Accord and I am really thankful to Ricky and Lenny for making the deal possible. Ricky made sure that I test ride as many cars as I want to decide on which one I really want to go with.He was pretty responsive about each and every detail I sought from him, with a smile and lot of patience.The guys were very helpful in negotiating the price I wanted to pay and explained to me in good details about how different Plans that I purchase with the car work. They even helped me to Finance the car with the APR which seems to be satisfactory, since I had no credit history.They even filled the tank Full for me, I don't know if that is common. It is important to mention that these guys honoured their commitment about the post-sale committment of getting the bumper painted,even when I contacted them after 2 weeks without any unwanted excuses and also offered me a loaner car while my car was in workshop. I hope I will have a good time with PH if required in Future. And in general I would recommend the following to anyone going to buy a used car.. 1)Please do your homework in negotiating the price. You may compare rates from different vendors and also rated for service plans/security system etc. 2)Also work out on the insurance that you will be needing. It is better if you already have some idea about the premium and liability limits from different insurance vendors. Because when you are buying the Car, you may be in a hurry and may land with a bad insurance. More
While I could probably sell Hondas for you as I have owned 4 and I still own two (a 2004 Pilot and 2008 Accord)the experienc in buying from Pacific Honda would make me a Honda owner even if i wasn't alr owned 4 and I still own two (a 2004 Pilot and 2008 Accord)the experienc in buying from Pacific Honda would make me a Honda owner even if i wasn't already sold on the brand. My salesperson Mark Morrow was the perfect saleperson for me. He was freindly, polite, listened and was responsive. While looking a the 2013 Civic in New York that we bought from you a New York salesperson had all of the traits that I don't like; he was pushy, he didn't listen well and he tried to close the deal that day even though we told him we were just looking and weren't ready yet. If I had bought from that dealership ( that is where I have purchased my 4 Hondas) it would not have been from him. I enjoyed working with Mark so much that he didn't have to solicit me for this reveiw. I asked him for it so I could pass on my thoughts. If someone asks me where to go for a Honda in San Diego I will send them to Mark. More
Ricky made our car buying experience pleasant. He has great customer service, is very knowledgeable about cars and took care of everything. He was highly recommended to us by a friend and i know now why. great customer service, is very knowledgeable about cars and took care of everything. He was highly recommended to us by a friend and i know now why. I will definitely return to him in the future for my second car. More