Pacific Honda

This was my first NEW car purchase but I have bought used cars from dealers before. I have even walked out of dealerships because the sales staff was so annoying. Jimmy was GREAT. There was never any pres cars from dealers before. I have even walked out of dealerships because the sales staff was so annoying. Jimmy was GREAT. There was never any pressure and he helped me find what I wanted. I very much recommend Jimmy Gardemann as the person to help you purchase your next car! Catherine K More

My initial expectations were extremely low. I had been to CarMax and saw them undercut on my trade and offered a ridiculous APR of 24% from the only so-called bank they could find. Now my credit was atrociou CarMax and saw them undercut on my trade and offered a ridiculous APR of 24% from the only so-called bank they could find. Now my credit was atrocious and my bankruptcy was discharged in February but I had just re-financed a vehicle that I needed to change because of the practicality. My salesman who was recommended highly by a friend was Jojie Delfin. We spoke over the phone at length about the chances of a trade-in (2010 Nissan Titan) for a 2012 Mini Cooper. After taking all my information he stated firmly that with Pacific Honda there is always a chance. I was skeptical, I had heard it all before. However, I really wanted that vehicle. The following day Jojie Delfin and his colleagues had poured over the copious amounts of lenders in the area trying to secure not just "a loan," but one that would fit my financial situation. Not only did Jojie Delfin find a bank to finance the Mini Cooper but he was able to keep my APR at the Nissan Titan's current refinanced rate and with very little down on the Mini Cooper. I became a believer that Pacific Honda can beat anyone in town. Jojie Delfin is the consummate professional; down to earth, personable, and works hard to get the job done! Thank you very much Pacific Honda and especially Jojie Delfin -- I love my new Mini Cooper! More

I called this certified used dealership after finding a Chevy Malibu through Kelly Blue Book. They agreed to a 2 hour window for me to get to the dealership. They were not pushy at all, they worked with me Chevy Malibu through Kelly Blue Book. They agreed to a 2 hour window for me to get to the dealership. They were not pushy at all, they worked with me to find the best interest rate available even though I came with loan ready to buy. I also brought the print out of the add with the internet pricing of the car with me. The price was lower than what was on the physical car at the dealership. The manager, Lenny, checked the VIN # on the ad and the car and when they matched he honored the lower price. Richard went above and beyond to get me what I wanted. The car ended up having more on it then I expected. I had to bring the car back a couple days later to have the alarm synced up and tire pressure monitor installed in the tires and Richard made sure I was able to get a loaner car for the day so I didn't have to miss work. I will definitely recommend this dealership to any of my friends and family looking for a newer vehicle. More

This was the best car buying experience ever. You guys do wonderful work. I wasn't in the dealearship all day, in fact i was there for 2 1/2 hours. Job well done. Im for sure going to buy my next vehicle fro wonderful work. I wasn't in the dealearship all day, in fact i was there for 2 1/2 hours. Job well done. Im for sure going to buy my next vehicle from you guys. More

Pacific Honda service is bad. The service advisor, service manager and service foreman is terrible. Do not take your car to Pacific Honda Service. If you want a good customer services BMW and BENZ. service manager and service foreman is terrible. Do not take your car to Pacific Honda Service. If you want a good customer services BMW and BENZ. More

I bought a brand new CRV from pacific honda yesterday. I I bought a brand new CRV from pacific honda yesterday. I highly recommend Scott Steven to everyone if anyone wants to buy a Honda. He is not only a I bought a brand new CRV from pacific honda yesterday. I highly recommend Scott Steven to everyone if anyone wants to buy a Honda. He is not only a professional, nice but also an honest person. I was very comfortable to work with him. My friend and I walked into pacific honda,Scott came up to me when we looked at a CRV, he asked if we need any help. He didn't ask any question and not push me to look at any car. We said we wanted to look around and he showed us two cars. Then we left. Another friend of mine told me she had a dealer in Poway Honda whom asked if she wants to buy a new CRV. My friend told her I wanted to buy a car , if she could give me a quote.It was almost 10:30pm when I got home. I sent a message to Scott asked what the best offer he could give me and Scott replied quickly. I told him wanted to wait if the poway dealer would response. Scott told me he will handle it if she can't quote.... I felt he is very honest ,nice person after had a few messages with him. The dealer my fried told me seemed like she was not very interested to her customer, and i felt not good. I made a decision to buy with Scott. He really take care of you ,not just sell a car to you and push you to decide. Scott filled the car and explained to me all the details about the interior of the car and showed me how to set up the electronic system after gave me the keys. He was very patient. He answers all my questions whatever I have, no matter when. Scott is the best person in Pacific Honda, my friend also agreed with that, she got her the same model car with the dealer in Poway Honda two years ago, she said that dealer didn't explain anything to her when sold to her 2years ago,she was told that everything was in menu. She said she should have buy with Scott 2 years ago. Scott gave me a good deal and l like my CRV. Thanks very much to Scott ! Will definitely recommend Scott to my friends who want to buy a car, and everyone wants to buy Honda. We give Scott 100% satisfaction and 5 stars! Min More

This review is for a sales person, Zaid Darzi, who took care of me when I walked in this dealership. Though I ended up not buying my car from him (only because I decided to purchase a brand-new car this ti care of me when I walked in this dealership. Though I ended up not buying my car from him (only because I decided to purchase a brand-new car this time), His exceptional, professional and very friendly service has left me feel that it is my duty to do a little extra work and post a positive review for him. He was not very pushy, was knowledgeable and ACTUALLY LISTENS TO HIS CUSTOMER and pay attention to what the customer really needs, instead of how much they can pull out from their banks (you know that it is rare to find this quality in the used car industries nowadays, right?). He did go off of his way and put extra effort to try to find the car that is really suit my need, and after all he treated me as a real friend of his thought out while I was dealing with him. I highly recommend this sales person to anyone who is in the market for a used car. Thank you again Zaid! More

I have been looking to get a New car for while . I did my research and decided I wanted a Honda Civic. I had heard that Pacific Honda was a great place to start ... Well from the moment we got onto the lot w research and decided I wanted a Honda Civic. I had heard that Pacific Honda was a great place to start ... Well from the moment we got onto the lot we were greeted by Eugene Mendoza, He was very friendly but not pushy at all. We told him what car we wanted and that i wanted Black on black leather seats a 2013. Eugene was amazing, very professional and knowledgeable. He found my dream car on the lot. He explained everything we need to know . I will recommend Eugene to everyone I know.....we were also helped by Fadie.... He was also great!!!! We came to an agreement on the price and i walked out a very happy customer. Eugene is awesome More

Ricky and Jaime really took care of me. I had an awful experience with a different dealership and they went above and beyond to help. experience with a different dealership and they went above and beyond to help. More

We had a little problem at first, but it quickly get resolved. Pacific Honda did care about their customers and take feedback very seriously. I got a new car with a good price. The warranty package are resolved. Pacific Honda did care about their customers and take feedback very seriously. I got a new car with a good price. The warranty package are also reasonable. Very happy with the service. More