Pacific Honda

"My husband and I bought our first car together at Pacific Honda a year ago. We were so thrilled with the experience provided by the staff that we came back for our second vehicle! We asked for Tony a Pacific Honda a year ago. We were so thrilled with the experience provided by the staff that we came back for our second vehicle! We asked for Tony and Paul by name and, once again, they made us feel like the most important customers in the room. We weren't prepared to buy right away and so the team helped us come up with a payment plan that fit our budget. A couple months later we were ready to buy and the team served us with their usual high standards and outstanding customer service. Buying a car can be an intimidating experience, but the people at Pacific Honda make you feel at ease and are eager to help. We can't recommend them enough!" - Kathryn Silva-Foster More

Ron was very responsive to my requests and worked with me until he got the job done. Ron made sure that every detail was taken care of and found me the very car I was looking for in no time at all. I'll re until he got the job done. Ron made sure that every detail was taken care of and found me the very car I was looking for in no time at all. I'll recommend Ron and Pacific Honda to all my friends looking to buy a car. More

This Autobody Service shop has Horrible customer service. I brought my car in there for a manufacture recall over a leaky hose and when i showed them my car had started smoking the drive up service girl gave I brought my car in there for a manufacture recall over a leaky hose and when i showed them my car had started smoking the drive up service girl gave me this really sarcastic "you didnt bring it in earlier" comment. As if everyone is supposed to be a mechanic or something, i had an appointment so, I let it slide cuz it was 7 am and i was the first person there. The next girl inside (Jerremie) made me feel like i was walking around with the plague, i asked for a tissue and after locating one treated my like i had the plague when i asked her for another pen to use because the one she gave me did not work. I'm a 4 year veteran of the retail/sales industry, i know customer service. She was nice enough however to show me to the shuttle area. After going home and doing house chores i realize that 4.5 hours have gone by, so i call over there to see the status of my vehicle, and nobody can find its record, so a lady not involved with service marilyn who was very kind helped me figure out what was going on. Turns out my vehicle had finished and Jerremie was nowhere to be found, and had just not called me to let me know that it was done. So thus far in one single morning at Pacific Honda I have been made to: 1 feel like an idiot 2 feel like im some diseased monster interacting with others (introducing...purell) 3 feel like ive been forgotten about. This has not been a good trip, its just the kind of place i dread going to again. Now i remember why i haven't been there in four years. Thanks Pacific Honda I WONT be returning voluntarily More

I recently purchased a Honda Accord from Pacific Honda. Eugene Mendoza was my salesman and one I would highly recommend! He's honest and courteous. Eugene doe's a great job with follow up and is being vey Eugene Mendoza was my salesman and one I would highly recommend! He's honest and courteous. Eugene doe's a great job with follow up and is being vey helpful with some additions I want to add to my car. If your looking for a Honda call Eugene Mendoza and Pacific Honda! More

Angelina was the reason for my successful trade-in for a new Honda Accord Coupe. Since I walk-out, but 2 hours later she called me for a great deal. Although I lost a lot of money. I was very satisfied base new Honda Accord Coupe. Since I walk-out, but 2 hours later she called me for a great deal. Although I lost a lot of money. I was very satisfied based on her desire to accomplish the deal, and persuaded the manager to change his mind. Before coming to this Dealer, the other Honda dealers were very negative, and did not take a closer look on my outstanding credit. But based on her instincts the sale was done. basically; because she focus on the person, and not the dollar signs that most salesman do. She should be commended to the higher levels of "salesman." or promotion for that matter. I will definitely recommend her to my family and friends for a future purchase in a new or old vehicle. More

I made an online appointment to have an oil change, and to have a technician inspect my breaks for a clicking sound. I also asked the technician to inspect my undercarriage, and my headlight sensors. I sch to have a technician inspect my breaks for a clicking sound. I also asked the technician to inspect my undercarriage, and my headlight sensors. I scheduled my appointment a day before for 8:00AM the following morning. When I drove my car in on the scheduled date, Brandon my designated Service member began to ask me questions about my visit. I had explained to him that I had an appointment scheduled. He asked me to follow him, to his cubicle to gather more information about my visit. After my consultation with Brandon, he informed me that my car would not be ready until the end of the day. I informed him that this was not acceptable, because I had other commitments. I informed him that the latest that I could leave my car for was until 2:30PM. Brandon told me that he would see what he could do, to service my car by the requested time. At 12:30PM Brandon called me, to inform me that my car was not going to be completed by 2:30 PM. I explained to him that I understood if they couldn't complete all of the inspections. I asked Brandon, what work had been completed up until that time and he informed me that no work had been done. He informed me that I had 2 cars scheduled ahead of mine, and that my car had not even been looked at yet. This is upsetting because of the fact that I scheduled an appointment to have these services done. My time is valuable, and I just completely wasted my time at Pacific Honda even with a scheduled appointment. This was my first visit with Pacific Honda, and my car only has 5,000 miles on it. My car does not require too much maintenance. More

From the sales manager to Lawrence, besides their friendliness, they to me appeared to be straight forward with me in coming to a fair conclusion to the purchase of our used Civic. I would work with friendliness, they to me appeared to be straight forward with me in coming to a fair conclusion to the purchase of our used Civic. I would work with them again in the future. Regards, John More

he is the person who knows about cars and options. I will recommend him and this dealer to my friends and family. He has an answer for all my questions and the way he explained was great. recommend him and this dealer to my friends and family. He has an answer for all my questions and the way he explained was great. More

Mark was very professional, courteous and efficient. He had the car I wanted waiting for the test drive and executed the negotiation and buy phase very smoothly. He was no nonsense and got me out of there had the car I wanted waiting for the test drive and executed the negotiation and buy phase very smoothly. He was no nonsense and got me out of there with a new CR-V in about 2 hours. More

Our family purchased a 2003 Honda Odyssey with 83,000 miles for our 20 year old son and the experience could not have been more enjoyable. Ricky came in on his day off (Sunday) to accomodate our sche miles for our 20 year old son and the experience could not have been more enjoyable. Ricky came in on his day off (Sunday) to accomodate our schedule and worked with us to reach an affordable price on the car. We give Ricky 5 out of 5 stars. He knowledgeable about his product and gracious with his customers. Although we are a Toyota family, we will be back to Pacific Honda on our next purchase to see what they can do for us. Thanks again, George R. Harris More