Pacific Honda

Pre Owner Certified Purchase I worked with Brooks Simpson at Pacific Honda. I am a woman and I hate buying cars (HATE). He helped me from start to finish. He was knowledgeable I worked with Brooks Simpson at Pacific Honda. I am a woman and I hate buying cars (HATE). He helped me from start to finish. He was knowledgeable in their fields and helped me find the perfect car, No pressure through out without any attempts to upsell me on additional features on the car. They were fair with the value of my trade in. I will highly recommend going to Brooks if you're looking for a car! Great Job Brooks! More

Extremely frustrating experience I received a 8% lower quote the same day I got my new car from them. And the information they provided is very misleading. They signed me into a lease I received a 8% lower quote the same day I got my new car from them. And the information they provided is very misleading. They signed me into a lease contract without mentioning anything about the fees while they were busy selling their services, when I was sitting there clearly expressed my need - I can do finance and I don't think I need that much service for a leased car. But they kept persuading me that lease is lower interest rate and I can return it any time I want without any penalty, which is total WRONG! And when I tried to talk to them after, they kept me waiting for one week and replied you should have not signed the contract if you don't read through, and you should not shop around after closing the deal people are busy there. Now I end up in a three year LEASE contract at 10% higher price. More

Excellent Car/Pleasant No Pressure Experience My daughter and I had a great experience at Pacific Honda, where my daughter purchased her first car (a 2008 Honda CRV). We saw the car on the interne My daughter and I had a great experience at Pacific Honda, where my daughter purchased her first car (a 2008 Honda CRV). We saw the car on the internet and made an appointment with Tate Mackenzie to show us the car. I had previously had terrible experiences purchasing cars at dealerships, but Tate was so funny and friendly, that he made purchasing a car a pleasure. It was more like purchasing a car from a friend, than from a salesman. He was not pushy at all and did not make us sit there for hours. Instead, he really worked with us to find a fair price. Tate made the purchasing experience smooth and hassle-free. My daughter absolutely loves her car and we left the dealership extremely happy and satisfied. Tate also contacted us a few days later to ensure that my daughter was still happy with the car and that we were satisfied with the purchasing experience. This was by far the best dealership experience I have ever had. I highly recommend both Tate Mackenzie and Pacific Honda. More

great service I am a resident of Chula Vista my son Alex Pena needed a vehicle we visited your used car Center map with a mr. Brooks sellers he was very attentive I am a resident of Chula Vista my son Alex Pena needed a vehicle we visited your used car Center map with a mr. Brooks sellers he was very attentive well mannered salesperson I gave him five stars he attended as well took us through the financial system very well game of this man 5 stars I think him and Pacific Honda and I will recommend other customers to you thank you very much for Gerardo Pena More

Levaeh Ladii Great customer service Mr. Darnell Jackson, I appreciate you coming in when you were supposed to be off already. Hope you enjoy the game on Sunday. Ho Great customer service Mr. Darnell Jackson, I appreciate you coming in when you were supposed to be off already. Hope you enjoy the game on Sunday. Hope the Chargers make you proud More

Excellent Experience This was my first car buying experience, and if I had to do it all over again I would absolutely still choose Pacific Honda. My sales associate Scott This was my first car buying experience, and if I had to do it all over again I would absolutely still choose Pacific Honda. My sales associate Scott was amazing and made the process simple and hassle free. We initially went to the dealership only to look, but after meeting the sales team and sitting down with Scott we decided to make the jump and purchase a vehicle. I would hands down recommend them to anyone looking for a new vehicle, Pacific Honda has an amazing team. It has been a pleasure to work with them. More

great experience my dealers name was ted, and was a very sharp gentleman whom was very understanding and helpful. i would highly recommend him to anyone in need of a n my dealers name was ted, and was a very sharp gentleman whom was very understanding and helpful. i would highly recommend him to anyone in need of a new car, just because he will make it happen with in reason for you. More

Great Customer Service Darnell was great with assisting my mother on her car search. She was undecided bht he was flexible, patient and dedicated to making sure she was happ Darnell was great with assisting my mother on her car search. She was undecided bht he was flexible, patient and dedicated to making sure she was happy. Thanks Mr. Jackson More

Great Experience Very efficient workers, nice atmosphere! Even if I waited for about 2 hours to get my car serviced since it was a busy weekend, the waiting area was c Very efficient workers, nice atmosphere! Even if I waited for about 2 hours to get my car serviced since it was a busy weekend, the waiting area was comfortable and it wasn't a drag staying there. Free wifi and refreshments! More

My horrible experience at Pacific Honda *DO NOT GET YOUR VEHICLE SERVICED HERE. The short version: After my vehicle was at Pacific Honda for 22 days for a major warranty job, not only d *DO NOT GET YOUR VEHICLE SERVICED HERE. The short version: After my vehicle was at Pacific Honda for 22 days for a major warranty job, not only did they not finish the job properly but misdiagnosed their own screw up multiple times. Finally, they managed to sprinkle in a bit of terrible customer service, and poor communication on top of it all. I have tried to resolve this issue in a reasonable manner over the last month with Pacific Honda management with no success, therefore, I am forced to give a 1-star rating for the horrendous experience I've had. I have posted a detailed account of my experience online. Just look up "My horrible experience at Pacific Honda". Thanks More