Pacific Honda

Ricky sold me a car 4 years ago and the experience was truly refreshing and I must say unique. He is a professional in all aspects of his assignment. He is a great listener and because he listens he can t truly refreshing and I must say unique. He is a professional in all aspects of his assignment. He is a great listener and because he listens he can then cater to what you want and need; not what he wants to sell you. He is and has been a very compassionate individual as long as I have known him. He cares about customer service and his profession; this you can tell by the way he comes across to his customers. He realizes that a customer who is satisfied is a customer for life and realizes that word of mouth referrals, are the lifeblood of success especially in the retail sales market. He still follows up with me and lets me know he is still right there doing his job the "right way" even after all these years. Pacific Honda needs more Ricky Lechugas working for them. This WHY I gave him the best rating because he is the best. More

Last weekend, I went shopping for a used Honda CRV with a friend of mine.The first dealer we went to shifted us three times and each person told us something different. Then, on an impulse, we went to Pacifi friend of mine.The first dealer we went to shifted us three times and each person told us something different. Then, on an impulse, we went to Pacific Honda and met Ricky. He was the most helpful and pleasant car sales person I have ever encountered in my many years of driving and purchasing cars. He was open to my thoughts and concerns about the cars and answered my questions in a very straightforward way. We also met the manager who could not have been more helpful. I was prepared for a struggle over price of the CRV and the price of my trade in and was very pleasantly surprised that we came to an agreement in a very short time. Even after the deal was completed, everyone we dealt with was easy to talk to and pleasantly helpful. Pacific Honda has my vote every time! More

I went to Pacific Honda about a month ago very stressed out about the prospect of spending days worth of time and energy in trading in my decade old car for a newer used car. Thanks to Ricky and the team a out about the prospect of spending days worth of time and energy in trading in my decade old car for a newer used car. Thanks to Ricky and the team at Pacific Honda, I traded in my old car and drove home in a new one that very day, after just a couple hours of test drives and paper work. They even let me take the car before I had paid, since it was a weekend and I couldn't get the check that same day! Ricky was fantastic the entire time I worked with him--he was very easy to connect with, had a great sense of humor, and was truly someone I felt that I could trust to work fairly with me during my entire experience. He even let me use his personal computer to update my insurance policy! The take home message is: Pacific Honda, particularly Ricky, made the entire process as enjoyable, easy, and pain-free as possible, and it truly is refreshing to find a company that still cares about the customer as much as I felt they did with me. Thanks Ricky! More

We were purchasing for our 16 year old son. We started and finished with Ricky, but most of the dealing was with Jojie. He was incredible at understanding what we were looking for and understood the need and finished with Ricky, but most of the dealing was with Jojie. He was incredible at understanding what we were looking for and understood the need to stay within our budget. Our son had saved some money and we had matched it so there was not an option to go much higher. He was very personable and took care of details that may not sound like a lot, but made an impression to us! Little things like making sure we left with a full tank of gas and making an extra key/fob so we had enough. You might take this for granted, but when we bought our other sons car from a different dealer we had to take care of these items on our own and they made it clear we had to! I had bought a Honda new in 2005 from Pacific Honda, loved them then and I was not let down with a return visit. I WILL be back. And that folks is how you build repeat business! More

Ricky Lechuga did an outstanding job on selling me my dream car a Shelby gt500. His customer service is superb by far. I highly recommend Ricky for any future car purchase and I will definitely be recomm dream car a Shelby gt500. His customer service is superb by far. I highly recommend Ricky for any future car purchase and I will definitely be recommending Pacific Honda to my family and friends. Ricky Thanks a million for treating me as if I were family. God Bless. Very Respectfully, Danny Gonzalez US Navy More

The experience I had at Pacific Honda purchasing a new car was a very enjoyable experience. Ricky was friendly, respectful without being pushy. Ricky was knowledgeable on any questions I had. He listen to car was a very enjoyable experience. Ricky was friendly, respectful without being pushy. Ricky was knowledgeable on any questions I had. He listen to what I was looking for in a vehicle and he help me find the perfect car for me. More

Ervin Jaimes: We purchased 2014 Honda Accord Sedan a week ago. Ervin Jaimes helped us close the deal. We found Ervin very knowledgeable of the car features. He took the time to explain the details of the op ago. Ervin Jaimes helped us close the deal. We found Ervin very knowledgeable of the car features. He took the time to explain the details of the options we had. I am previous Honda Accord owner and I found Ervin’s comments trustworthy because it matched my experience. He was professional and fair dealing with us. I end up visiting the dealer four times. Each time he was patient and answered my questions well. In fact I test drove the Accord twice. Each time he was accommodative. I also spoke to him on the phone few times. His manners are very pleasant. I never felt pressured to make a deal. He simply facilitated my decision making process asking questions. My car feels great on the road. I think he got us good deal. I am glad I stayed with Accord. It was a good car buying experience. More

We bought our 2012 Honda Civic Hybrid from Pacific Honda. Richard Inzunza & Lenny helped us with purchasing our Car. They both were really great and went above & beyond to help us with everything. We found a Richard Inzunza & Lenny helped us with purchasing our Car. They both were really great and went above & beyond to help us with everything. We found about the car through Internet, and when called them to inquire about the car, they were very professional, fair & patient and answered each and every question we asked to the best of the detail they could. I had talked to Richard on phone at least 10-12 times in a span of 3-4 days and never ever felt pressured or ever got neglected. Even though few times we missed him on phone call, as he was with other customers on the lot, but he promptly did give us back a call and made sure all our questions/concerns were addressed. We got a fairly good price deal on our Car from Pacific Honda. And Lenny also shipped the Car to our place so we didn’t have to drive all the way to San Diego. Richard, Lenny thanks for all the help. You guys do have an excellent Sales Team. More

This was my first NEW car purchase but I have bought used cars from dealers before. I have even walked out of dealerships because the sales staff was so annoying. Jimmy was GREAT. There was never any pres cars from dealers before. I have even walked out of dealerships because the sales staff was so annoying. Jimmy was GREAT. There was never any pressure and he helped me find what I wanted. I very much recommend Jimmy Gardemann as the person to help you purchase your next car! Catherine K More

My initial expectations were extremely low. I had been to CarMax and saw them undercut on my trade and offered a ridiculous APR of 24% from the only so-called bank they could find. Now my credit was atrociou CarMax and saw them undercut on my trade and offered a ridiculous APR of 24% from the only so-called bank they could find. Now my credit was atrocious and my bankruptcy was discharged in February but I had just re-financed a vehicle that I needed to change because of the practicality. My salesman who was recommended highly by a friend was Jojie Delfin. We spoke over the phone at length about the chances of a trade-in (2010 Nissan Titan) for a 2012 Mini Cooper. After taking all my information he stated firmly that with Pacific Honda there is always a chance. I was skeptical, I had heard it all before. However, I really wanted that vehicle. The following day Jojie Delfin and his colleagues had poured over the copious amounts of lenders in the area trying to secure not just "a loan," but one that would fit my financial situation. Not only did Jojie Delfin find a bank to finance the Mini Cooper but he was able to keep my APR at the Nissan Titan's current refinanced rate and with very little down on the Mini Cooper. I became a believer that Pacific Honda can beat anyone in town. Jojie Delfin is the consummate professional; down to earth, personable, and works hard to get the job done! Thank you very much Pacific Honda and especially Jojie Delfin -- I love my new Mini Cooper! More