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Pacific Honda
San Diego, CA
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I love my new FIT I appreciate the thoroughness and thoughtfulness Ted brought to helping me buy my new car. His instruction regarding the 2015's new features was so h I appreciate the thoroughness and thoughtfulness Ted brought to helping me buy my new car. His instruction regarding the 2015's new features was so helpful, his humor was welcome and appropriate, and his kindness and understanding of my needs made the entire experience a pleasant one. More
2016 Honda Pilot made my year! Thank you to Ted Cosby, Mark Salzman, and Steve Geradi, and Dottie Dahlin (Finance). The Pacific Honda Team suprised me with their customer service, Thank you to Ted Cosby, Mark Salzman, and Steve Geradi, and Dottie Dahlin (Finance). The Pacific Honda Team suprised me with their customer service, above and beyond attitude and the perspective of their customers as human beings and not simply pocket books. After several days of haggling with a few other dealerships I was not sure if I was going to give my business to Pacific Honda. Honestly, I walked in for the third time thinking that I was wasting my time and they were trying to swindle me into a payment amount I was not comfortable with. Well, instead I pleasantly experienced the opposite. Ted passed our info to Mark who began work with Steve. I was very impressed with Mark. I'm not sure exactly what happened, but I did recognize and felt that Mark was my advocate. I felt he was working to make me feel comfortable. I appreciate this non-pressure and non- insulting form of service. The approach led me to relax and feel confident in the prices and process. Mark Salzman is the man you want for a no pressure, high effort deal! I will continue to work with him in the future when we are ready to purchase my daughters first car. Simply put, integrity and character are of upmost importance to me. Mark has these qualities and more. My first impression of Pacific Honda was medicore. It was the same typical car salesman the vibe. However, by the time I walked out of the building tonight and stepped into , not only the vehicle I wanted, but that same car with more accessories, I was in shock! Ted didn't lie! Steve really did go and work a miracle! Mark really is the negotiator you want on your team, and Dotti wraps up your deal in a smooth package that left me feeling confident in my purchase. Truly a memorable car buying experience I will do again and easily recommend to friends and family. Thank you again Ted/Mark/Steve and Dotti. More
3 hours for a key I made an appointment to have the 2nd key & valet key made (for some reason they were not available upon purchase). My appointment was at 7 AM. I wa I made an appointment to have the 2nd key & valet key made (for some reason they were not available upon purchase). My appointment was at 7 AM. I was in line waiting until seen at 7:28 AM. I was told someone would call me on my cell phone in 60-90 minutes. Finally, after waiting in the lounge, at 10 AM I asked why it was taking so long and was told the keys are done, but no one had called me for pickup. If this is an indication of what to expect of the service department, I'm not inclined to continue to service me new vehicle at Pacific Honda. More
Great experience Got a great deal on my brand new fit and was in and out the way was quicker than ever anticipated! I even turned in my lease and didn't feel like I w Got a great deal on my brand new fit and was in and out the way was quicker than ever anticipated! I even turned in my lease and didn't feel like I was being strung along to buy something I couldn't afford. Wonderful accommodations and customer service. More
Great new car buying experience My wife and I went to Pacific Honda for the purpose of looking around to see if we would be interested in a Civic. We ended up purchasing a 2015 Civi My wife and I went to Pacific Honda for the purpose of looking around to see if we would be interested in a Civic. We ended up purchasing a 2015 Civic that we love and a buying experience that we were completely satisfied with. Our salesman, Jimmy Gardemann, was very knowledgable about the product and very helpful without being pushy. The financial representative, Robby MacIntyre, was also very helpful in explaining each service we were purchasing with absolutely no pressure sales. We even got the trade in we were hoping for on our 2011 Mini Cooper. Would definitely recommend Pacific Honda to anyone looking to purchase a vehicle. More
Pacific Honda is great! This was my second Honda purchase at this location, so happy with my new car and I would highly recommend the team here! Honda is great! This was my second Honda purchase at this location, so happy with my new car and I would highly recommend the team here! More
Wonderful experience I bought Honda Civic from Pacific handa. Jojie helped me a choosing correct car in my range. He helped me after words with my Car battery problem. I I bought Honda Civic from Pacific handa. Jojie helped me a choosing correct car in my range. He helped me after words with my Car battery problem. I would recommend "Pacific Honda" to my friends. They gave me good APR. They were very helpful, they listened to my problem and did best to help me. Jojie's suggestions were wonderful. More
Great stuff Richard Inzunza made buying the car easy from the start. He was very up front with any deals he could get us, didn't hassle me into trying to get some Richard Inzunza made buying the car easy from the start. He was very up front with any deals he could get us, didn't hassle me into trying to get something I didn't want beyond simply offering it, and made sure our car was detailed nicely. If I was ready to buy another car anytime soon, I'd see him again! Mark Morrow also helped a ton. He answered any question I had for him instantly and even told me more info on the car I hadn't even though of. More
A very nice experience! We did purchase a CRV a few days ago. Scott was very kind & helpful and Dottie in Finance too. All the process was very smooth and quick. I highly rec We did purchase a CRV a few days ago. Scott was very kind & helpful and Dottie in Finance too. All the process was very smooth and quick. I highly recommend this dealership. More
Easy experience I was looking for Honda Accord EX-L and came across Pacific Honda. Normally stay away from used car dealerships due to the hard sell and amount of tim I was looking for Honda Accord EX-L and came across Pacific Honda. Normally stay away from used car dealerships due to the hard sell and amount of time to work out a fair deal. I was pleasantly surprised that I did not receive that treatment from Richard Inzunza at Pacific Honda. He was very informative of all the features of the car and discussed all thouroughly. The negotiation on price was handled efficiently and loan rate offered was very competitive. Richard and the group made the experience easy by never giving the hard sell as I had grown to expect with other dealerships. Very happy and content with my decision to purchase from Pacific instead of other places I recently visited. More