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Oxmoor Ford

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.5
1,015 Reviews
Oxmoor Ford in Louisville, KY, also serving Elizabethtown, KY and Clarksville, IN is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Ford has kept a firm commitment to our customers. We offer a wide selection of new and used cars and hope to make the car buying process as quick and hassle free as possible.
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100 Oxmoor Ln

Louisville, KY

40222

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Showing 1,015 reviews

August 28, 2026

I feel like once you make you purchase, it falls short. The 5 business day wait for just diagnostic is ridiculous. You can't just bring your car in the day before, you just have to be out a vehicle for wha More

by kittyb66
Recommend Dealer
No
Employees Worked With
The advisors not the problem
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Sep 04, 2026 -

Oxmoor Ford responded

We're sorry to hear about your frustration with the diagnostic wait time and understand how difficult it can be to be without your vehicle. We appreciate your feedback and would like the opportunity to look into your concerns further. Please reach out to me directly with your contact information and vehicle details so we can better assist you. Gabrielle Robertson Marketing Social Spokesperson Oxmoor Auto Group grobertson@oxmoorautogroup.com

August 28, 2026

Much friendlier and more knowledgeable than the other local Ford Dealer I was going to for service. More

by Stephenjoest15
Recommend Dealer
Yes
Employees Worked With
Brandon
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Sep 04, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad our team provided a friendly, knowledgeable service experience. We truly appreciate your business and look forward to serving you again!

August 28, 2026

Waited two weeks for apt. You had it 3 days and didn’t fix anything. More

by Rtomes1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Bolen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 04, 2026 -

Oxmoor Ford responded

We're sorry to hear about your experience and understand your frustration after waiting for an appointment and being without your vehicle for three days. We would appreciate the opportunity to look into this further. Please reach out to me directly with your contact information and vehicle details so we can better assist you. Gabrielle Robertson Marketing Social Spokesperson Oxmoor Auto Group grobertson@oxmoorautogroup.com

August 28, 2026

Easy appointments Good at updating while I wait Professional service advisors Easy check out with or without using rewards More

by FLIP0032016
Recommend Dealer
Yes
Employees Worked With
Jeff
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Aug 30, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad our team made your service experience easy and kept you informed throughout your visit. We truly appreciate your support!

August 27, 2026

Dontae was helpful and my car was completed quickly Great service and a fantastic attention to detail More

by gerihuff
Recommend Dealer
Yes
Employees Worked With
Dontae
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Aug 30, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad Dontae provided helpful, efficient service and excellent attention to detail. We truly appreciate your support!

August 27, 2026

She was able to get my repair scheduled and was very nice! Personal Professional informative More

by gerihuff
Recommend Dealer
Yes
Employees Worked With
Ashley
Print
Aug 30, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad our team was able to get your repair scheduled quickly while providing friendly, professional, and informative service. We appreciate your support!

August 27, 2026

Very efficant and pleasant Very efficant and pleasant. They always go above and beyond and make sure they explain all work before I leave. More

by tucker_614
Recommend Dealer
Yes
Employees Worked With
Dontae Smith
Print
Aug 27, 2026 -

tucker_614 responded

Friendly and very thorough when explaining the work that was proformed.

Aug 30, 2026 -

Oxmoor Ford responded

Thank you for the wonderful review! We're glad our team continues to provide efficient, friendly service and takes the time to explain everything clearly. We truly appreciate your continued support!

August 27, 2026

The service guy was right on time. I gave him my key to the Focus and just let him do his thing. He was pleasant, friendly and he inspected to make sure the car would run properly with More

by mamawlinda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 30, 2026 -

Oxmoor Ford responded

Thank you for the wonderful review! We're glad our Oxmoor Ford mobile service team made your recall repair easy and convenient while providing friendly, thorough service. We truly appreciate your continued trust in Oxmoor Ford!

August 27, 2026

I had a great experience with Ashley during my first visit to Oxmoor Service Center. She was very helpful, knowledgeable and professional. More

by kristinveentjer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley- Service
Print
Aug 30, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad Ashley made your first visit to our service center a positive one with her helpful, knowledgeable, and professional service. We appreciate your support!

August 26, 2026

Oxmoor Dealership is easy and convenient to work with. Dontae Smith is a great service provider and replies timely and is knowledgeable. More

by Lori S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 04, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad Dontae provided knowledgeable, timely service and made your experience easy and convenient. We truly appreciate your support!

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