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Oxmoor Ford

Louisville, KY

4.5
506 Reviews
Oxmoor Ford in Louisville, KY, also serving Elizabethtown, KY and Clarksville, IN is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Ford has kept a firm commitment to our customers. We offer a wide selection of new and used cars and hope to make the car buying process as quick and hassle free as possible.
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100 Oxmoor Ln

Louisville, KY

40222

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Showing 506 reviews

March 14, 2026

Jeff helped to work in the service to fit my schedule. Fast service and zero issues. Thank you! More

by Klg39412
Recommend Dealer
Yes
Employees Worked With
Jeff Vanbuskirk
March 14, 2026

Very pleased with the work on my warranty issue. Thanks very much. I will return and recommend in the future. More

by tstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2026

At their very best, The Service department was inconsiderate… at the worst they; and to be specific, Dontae smith was downright unwilling to provide work on a scheduled recall appointment. More

by Omar RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Bolen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dontae Smith
March 13, 2026

Very pleasant folks. Daron explained everything You folks in service have always taken good care of me. More

by brownpackage
Recommend Dealer
Yes
Employees Worked With
Daron
March 12, 2026

Excellent, professional & very helpful. ..good listener to my Automotive issues Very pleased with my service...I will return More

by Bettyhenehan1
Recommend Dealer
Yes
Employees Worked With
Brandon Hinton
March 12, 2026

I use Oxmoor service for convenience but continue to comeback because I know it’s right in a timely manner. More

by ERICJLYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2026

Scheduled service for Saturday morning. Car sat there for 4 days without being worked on. More

by mgoerss
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Bolen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Oxmoor Ford responded

We're sorry to hear about your experience and the delay with your service appointment. This is not the level of timeliness we strive to provide. Please contact us directly so we can review your visit and address your concerns. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

March 11, 2026

Got me in fast and the work was done within the hour. I would recommend Oxmoor Ford. More

by CASEYSLOANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daron Haag
Mar 13, 2026 -

Oxmoor Ford responded

Thank you for the great review! We’re glad we could get you in quickly and complete the work within the hour. We truly appreciate your recommendation and your support of Oxmoor Ford!

March 10, 2026

Friendly, professional, on time Was immediately greeted, authorized work, given time to completion, shown to lounge, and work was completed 15 minutes early. Signed paperwork, was thanked and gone. More

by FAMCWHO
Recommend Dealer
Yes
Employees Worked With
Jeff
Mar 13, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad you were greeted promptly and that your service was completed ahead of schedule. We truly appreciate your support!

March 10, 2026

The gentleman was very helpful and kind. He gave great detail about the service I was receiving on my vehicle More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daron
Mar 13, 2026 -

Oxmoor Ford responded

Thank you for the great review! We’re glad to hear our team provided helpful, kind service and clearly explained the work on your vehicle. We truly appreciate your support!

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