Oxmoor Chrysler Dodge Jeep Ram

Good very friendly Over all good ,miss commutation on delivery of my truck but I was well satisfitied with everything else but I bought a diesel truck and when they put Over all good ,miss commutation on delivery of my truck but I was well satisfitied with everything else but I bought a diesel truck and when they put fuel in it they didn't fill the def tank it was not full and they didn't wash the truck before I got it More

Excellent service Sybil Koch went above and beyond when I ended up in her service department on a long road trip. She took the time to check the vehicle and discovered Sybil Koch went above and beyond when I ended up in her service department on a long road trip. She took the time to check the vehicle and discovered a new transmission was needed. Being five hours from home and five hours from my destination, I was in a jam. Sybil helped me out and did so with kindness. I was in a rental car and on my way within an hour and beyond that, she met me at the dealership on a Sunday to hand me the keys to my repaired jeep. Sybil turned what could have been a major issue into a minor inconvenience. I am truly grateful. More

great service department Sybil Koch took care of my oil change and checking over my my car.She had it done in a timely manner She also set up an appointment for all the recal Sybil Koch took care of my oil change and checking over my my car.She had it done in a timely manner She also set up an appointment for all the recall things that needed to be done, called when car was finished and did everything she said she would do.That is most important to me...efficiency and honor, Also the lady who checks you out is most kind and efficient..Overall every person in your service department has been good...... More

buying a used truck made easy While looking for a truck Oxmoor was very helpful. Nikki Flener was very helpful helping me find a truck with Oxmoor online. When I arrived at the dea While looking for a truck Oxmoor was very helpful. Nikki Flener was very helpful helping me find a truck with Oxmoor online. When I arrived at the dealer Jacquan Persley helped me trade in my old car and get an affordable monthly payment on a truck. Sybil Koch help me replace the battery for free since the truck was sitting there a while. More

Great experience. Our sales man Eric McPherson was very helpful and knowledgable. Great experience all the way around. Good deal on a new dodge truck. Would definite Our sales man Eric McPherson was very helpful and knowledgable. Great experience all the way around. Good deal on a new dodge truck. Would definitely recommend this dealer. More

Janet Reynolds Janet is the best service rep over the 19 yrs. of owning 3 chtyslers.She provided rapid and efficient emergency service as we were travelling to Tulsa Janet is the best service rep over the 19 yrs. of owning 3 chtyslers.She provided rapid and efficient emergency service as we were travelling to Tulsa,Oklahoma More

No mess purchase After being an accountant for 17 years going to a dealership to buy a new car is a hassle that I just hate normally. To my suprise this was quick, pai After being an accountant for 17 years going to a dealership to buy a new car is a hassle that I just hate normally. To my suprise this was quick, painless and they met my needs quickly. Got in and back out on a lunch break. Next day went back at lunch and drove away with my New Jeep Wrangler Unlimited. Felt I got a real good deal and the team there was prompt and responsive. Great work Oxmoor. Good Communication. Fast Response. Superior Team. Rob More

Factory recall/software update I'd received a recall notice from RAM for my 2013 RAM 1500 regarding an ignition key RFID update. I made an appointment. Upon arriving, the service wr I'd received a recall notice from RAM for my 2013 RAM 1500 regarding an ignition key RFID update. I made an appointment. Upon arriving, the service writer indicated that there were other software updates needed in addition to the RFID recall, and asked if I wished to have those done done at the same time, also noting that it would extend the time needed by an additional 1 hr. or so. I OK'd the additional updates and returned at the specified time to pick up my truck. It was done on time, returned to me clean. The software updates were clearly noted on the service documentation I received, with no additional charges being assessed. Overall I'm quite satisfied with the service experience at Oxmoor Chrysler Dodge Jeep Ram. More

Broken down in KY We were returning to Cincinnati from Nashville when our truck overheated south of Louisville. Picked Oxmoor as our tow destination and left the truck We were returning to Cincinnati from Nashville when our truck overheated south of Louisville. Picked Oxmoor as our tow destination and left the truck after hours and managed to find a ride to Cincinnati. Oxmoor service quickly diagnosed the problem, failed water pump, and squeezed in our repair completing the work Tuesday. Charges were appropriate, repair has held up, and Oxmoor even provided on their invoice a diagnostic reading for a check engine light. More

Screw this!!!! I am attempting to cancel my GAP and Easy Care VSC but it seems like no one is interested in assisting me to take care of the steps I have to complete I am attempting to cancel my GAP and Easy Care VSC but it seems like no one is interested in assisting me to take care of the steps I have to complete. It was a total reversal when I was inquiring about the vehicle I recently purchased with them however, when learning about their commission will change after I cancel my GAP and Easy Care VSC, no one wants to help anymore. I emailed the finance person that I dealt with during my purchase but unable to get a response from him. I just wanted to know if the documents I filled out was done correctly because I wouldn't want to find this out after 4-6 weeks after the allotted time for cancellation is over. These guy is not remotely close within the professionalism that the dealership promotes. As soon as they know that they're isn't anything for them anymore they will leave you up in the air...I would not buy anything or recommend anyone to this dealership!!! If I find out that my documents are incorrect and overdue I will sue this dealership for providing incorrect information to purposely collect money. More