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Oxmoor Chrysler Dodge Jeep Ram

Louisville, KY

Overview
Reviews
4.7
967 Reviews
Call Dealership (502) 895-4520
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4520 Shelbyville Rd

Louisville, KY

40207

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Showing 967 reviews

June 06, 2024

Very fast service understanding understands my needs great staff and great service very knowledgeable about my vehicle More

by jered
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy waits
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Jun 06, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review, Jered! We're glad to hear that you received fast and knowledgeable service that met your needs. We appreciate your kind words about our staff and service!

Helpful
June 04, 2024

Josh was great and so was the dealership. I would highly recommend. Very good people to work with. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Cathy Ackerman, Kevin Zeiser
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Jun 05, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review, Bruce! We're delighted to hear that Josh and our dealership provided great service. We appreciate your recommendation and look forward to working with you again!

Helpful
May 31, 2024

Adam went above and beyond what was expected got my problem taken care of quickly More

by Oldsharon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Jun 03, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're thrilled to hear that Adam went above and beyond to resolve your problem quickly. We appreciate your feedback!

Helpful
May 30, 2024

The service department was very helpful in helping me getting a problem corrected that was out of warranty. Would highly recommend this service deptartment. More

by skidwell1947
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Ackerman
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Jun 03, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're glad to hear that our service department was helpful in resolving your issue. We appreciate your recommendation!

Helpful
May 01, 2024

Great hightouch contact. Pleasant and friendly. Spent a lot of time showing features of my new car. I would recommend More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Miller
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May 03, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Scott, it's wonderful to hear that you had such a positive experience with the dealership! A personalized, high-touch approach and thorough guidance on your new car's features can make all the difference. Thanks for sharing your recommendation – it speaks volumes about the quality of service you received.

Helpful 1
April 23, 2024

Jaquan is awesome! I’ve worked with him several times over the years. I return to this dealership because of him! More

by robyoung99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Ackerman, Jeremiah Six, Jacquan Persley
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Apr 24, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

It's wonderful to hear that Jaquan has consistently provided you with awesome service! Building a positive relationship with a salesperson can definitely make returning to the dealership a great experience. If you ever need assistance again in the future or have further questions, feel free to reach out.

Helpful
April 18, 2024

Josh was great, so kind and patient . We waited for our car in the clean, comfortable waiting room. Josh was great about explaining everything to us. The wait wasn’t too bad and the co More

by Yankee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 22, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

I'm glad to hear about your positive experience with Josh! Kindness, patience, and clear explanations are key when it comes to customer service. It's great that you had a comfortable waiting experience and enjoyed the amenities like coffee. If you ever need assistance again in the future or have further questions about your vehicle, feel free to reach out.

Helpful
April 16, 2024

Outstanding customer service and will definitely recommend!!! Our experience was excellent but our sales person Jacquan Persley was what made the experience great. Thank you! More

by scottanderson8607
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacquan Persley
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Apr 17, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

That's wonderful to hear about your outstanding customer service experience! It's fantastic that Jacquan made such a positive impact. Thank you for sharing your recommendation, and if you ever need assistance again or have further questions, feel free to reach out!

Helpful
April 13, 2024

We have been here several times. Regular maintenance and warranty items. We have owned 5 Grand Cherokees and 2 Cherokees since 1997. This service dept is our favorite. We trust them More

by Anonyfamous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Parker
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Apr 15, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

It's great to hear that you've had positive experiences with the service department over multiple visits. Trust and efficiency are crucial when it comes to vehicle maintenance, and it's wonderful that you've found a service team that meets your expectations. Thank you for sharing your feedback!

Helpful
April 13, 2024

Josh, service tech, was very knowledgeable and helpful to explain the potential problem with why the Jeep’s electrical system was slowly losing its charge. More

by jnwill01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 15, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

It sounds like Josh is a valuable resource! It's great to have someone who can explain complex issues like that.

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