Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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Worth the drive Let me start by saying that I found this great deal on the Internet. The entire staff worked with me over the phone as I live in Michigan. After secur Let me start by saying that I found this great deal on the Internet. The entire staff worked with me over the phone as I live in Michigan. After securing the best deal that I could. I rented a car and headed to Louisville to pick up my new van. My salesperson (Raven) met me at the door and took me to my van which was cleaned and full of gas. She showed me how everything worked and helped set up the satellite radio. She even drove me to turn in my rental car. We did all the paperwork in about 20 minutes. It was a pleasurable experience, everyone was friendly and attentive- worth the 320 mile drive. I don't know why but the same van in Michigan cost enough more to make the drive worth it? Unlike other dealers they actually sold the van for less than the Internet price. More
Terrific sales experience. Seth Gardner was exceptionally helpful. He was particularly effective in expediting the sale and minimizing the amount of time I had to spend in the d Seth Gardner was exceptionally helpful. He was particularly effective in expediting the sale and minimizing the amount of time I had to spend in the dealership. Paperwork was done quickly and Seth's follow up was quite prompt. More
Great Seth was a great salesman and made it a great experience. Made sure we were comfortable and didn't make us wait long to get paperwork done. Very sweet Seth was a great salesman and made it a great experience. Made sure we were comfortable and didn't make us wait long to get paperwork done. Very sweet to our kids. More
Excellent customer service! Just bought a new 4 door Jeep Sahara Unlimited from Milena and I absolutely love it! Great customer service is very important to me and Milena was the Just bought a new 4 door Jeep Sahara Unlimited from Milena and I absolutely love it! Great customer service is very important to me and Milena was the best. Professional, efficient and knowledgeable. She was so helpful that we even brought her cupcakes when we picked up the Jeep! Thanks, Milena! More
Great no pressure sales I worked with Ryan on January 16 2016 with my wife Kristina, and we only came to the dealership to test drive the new 2016 Jeep Cherokee. We were dec I worked with Ryan on January 16 2016 with my wife Kristina, and we only came to the dealership to test drive the new 2016 Jeep Cherokee. We were deciding between the GMC Terrain, the Chevy Equinox, and the Mazda CX-5. We had not considered the Jeep until the day we walked on the lot, and loved the car more than any of the others. When we got out of the test drive Ryan was extremely knowledgeable about the Jeep that we drove and what features were available on the model we were wanting. He is a very personable, (very down to Earth) professional individual. The thing that stuck with me most was the fact that he knew we were shopping, but did not try to push us to the table that day. I left that day feeling like we had someone who would work with us and not try to put us in something we didn't want. All other dealerships that we visited tried to sell a car that day, and we weren't ready. On Tuesday January 19 2016 I went back to test drive one more Jeep to decide between the Latitude or the Trailhawk. We decided on the latitude (namely due to me knowing my wife wouldn't like the off road feel). He was willing to put off a sale for the month of January for us to order a Jeep the way we wanted from the factory. Unfortunately (not reflected on him or his sales managers) the color we wanted to order was not in production for this quarter. He then located a Jeep that matched what we wanted and I worked out the deal with him. Not only did he not make me get the Jeep sooner than I wanted (Monday) he actually worked with his finance managers and sales managers and they came up with a plan that would allow us to get our Jeep now instead of wait, that worked with us. He even offered to push it further back into February so we would be more comfortable, but we knew we would be able to get it. Regardless... the point of this review is to say how great of a sales experience I had with Ryan and Oxmoor Chrysler Dodge Jeep Ram. I would recommend anyone to Ryan. More
Great!! Larry,Bridget,Lexi,and Dawn were all very helpful and understanding to our needs. The process of buying a car from them went very smooth. I would reco Larry,Bridget,Lexi,and Dawn were all very helpful and understanding to our needs. The process of buying a car from them went very smooth. I would recommend anyone I know to them who is looking to purchase a car in the future. More
My Durango! Spent several days back-and-forth with two other dealerships in Louisville letting them know what I had to trade what I had to put down and what I co Spent several days back-and-forth with two other dealerships in Louisville letting them know what I had to trade what I had to put down and what I could afford a month . I wanted a no haggle black-and-white yes we can or no we can't answer, The other dealerships went back-and-forth and back-and-forth . I called Oxmoor and spoke with a Jon Kolts, over the phone told him what I had what I wanted , within 30 minutes he called me back said they could do it. drove straight to Oxmoor dealership, my wife loved the Durango. Jon walked her step-by-step through all the electronics and special features of the Durango. I was so impressed with the dealership I called my mom recommended her coming up talking to Jon about buying a new minivan. Duncan in financing was very helpful, we will be back for our next vehicle. More
Ram 1500 purchase Jeremiah and Chris were excellent. Chris was new but eager to learn. Would return to this dealership because of these two men and price. Great job! Jeremiah and Chris were excellent. Chris was new but eager to learn. Would return to this dealership because of these two men and price. Great job! More
Best Dealership Experience in Louisville This was one of the first times I've been to a dealership where I actually felt comfortable and not pressured into anything I didn't want. Seth was gr This was one of the first times I've been to a dealership where I actually felt comfortable and not pressured into anything I didn't want. Seth was great to work with-- he was as knowledgeable as he was personable. I would send all of my closest friends and family to buy a car from Seth in a heartbeat. Bridgette was equally great to work with. It seems as though Oxmoor really sees their customers as actual people and not just possible sales. More
Eric McPherson best salesperson ever! Wonderful dealership! Great salesperson, very friendly and helpful!! Gave us great information and helped us pick the best vehicle for our needs and p Wonderful dealership! Great salesperson, very friendly and helpful!! Gave us great information and helped us pick the best vehicle for our needs and price range. Thank you Eric McPherson you are the best! More