Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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Very positive experience The dealership and sales person, Eric, really took the time to learn what I wanted in a car and did a great job in finding a car that matched my inter The dealership and sales person, Eric, really took the time to learn what I wanted in a car and did a great job in finding a car that matched my interests and price range. He did an excellent job of explaining the car and it's amenities as well as the process of leasing. I was very happy with the service I got at this dealership and am excited to start driving my new car! More
Above and Beyond I have nothing but positive things to say for this dealership and especially the help/service I've received from Eric McPherson. I am physically disab I have nothing but positive things to say for this dealership and especially the help/service I've received from Eric McPherson. I am physically disabled and shopping for a car can be a very painful and exhausting process--so much so, that I dread looking for a car. Eric really helped to make sure everything was as streamlined as possible and went above and beyond to make sure all accommodations were met. I will likely buy from them in the future since they made it as stress free as possible. More
Great people and excellent service My experience in buying a used car was great. The people were very helpful in making my decision and treated me very good. Greg, Bridgette and Dun My experience in buying a used car was great. The people were very helpful in making my decision and treated me very good. Greg, Bridgette and Duncan went above and beyond to finalize my transaction. I would definitely buy another car from them. More
A down to earth car dealership that treats you with respect. Personally, my credit is a mess. I was treated with the same respect and courtesy nevertheless. My sales rep was Seth and he along with his manager Personally, my credit is a mess. I was treated with the same respect and courtesy nevertheless. My sales rep was Seth and he along with his manager went the extra mile to get me approved for the car of my dream. I remembered many times being quoted a payment then when it came down to closing the deal, the payment was a bit higher and the F & I manager trying to sell me an additional warranty. I can say for a fact that Richard who closed my deal was as transparent and kind as they come. My payment was exactly as quoted and he stated there was enough warranty left on the vehicle I chose so any additional warranties would be a waste of money. In fact, we spent more time talking about family and sharing stories then we did closing the deal. All and all, I would have to say this was my best experience ever in regards to purchasing a vehicle and would recommend Oxford Chrysler to anyone regardless of their credit situation. More
Got into a new van fast! Great experience! Salesman doesn't want to get you into a car, they follow-up with your experience after you purchase a vehicle. So fast and friendl Great experience! Salesman doesn't want to get you into a car, they follow-up with your experience after you purchase a vehicle. So fast and friendly! More
Excellent customer service Milena displayed superior customer service throughout the whole process. She answered every question I had & responded to every text & phone call. Mi Milena displayed superior customer service throughout the whole process. She answered every question I had & responded to every text & phone call. Milena has followed up with me to make sure I was completely satisfied. She has made the experience relatively painless. More
Happu The process was longer than I would have liked but I'm happy with my overall purchase. William was very helpful, finding me a car that was within my p The process was longer than I would have liked but I'm happy with my overall purchase. William was very helpful, finding me a car that was within my price range and with all the accessories I wanted. More
Solid Customer Service and Integrity Having just returned to the U.S. after living abroad, I was a little apprehensive about getting back into the car-buying mode. But when I met Eric, I Having just returned to the U.S. after living abroad, I was a little apprehensive about getting back into the car-buying mode. But when I met Eric, I automatically felt a sense of ease. I could tell he wasn't just trying to sell a car, but wanting to help me make the best decision as possible by building trust. He even went out of his way to drive me back to the dealership after I had to return the rental vehicle I had been driving. Duncan was also extremely helpful in working with me to get the financing just right. I would have no hesitation going back to Oxmoor Chrysler, and/or recommend them to my friends and colleagues. Thanks again for making it a win-win for all of us! More
Fantastic Seth was wonderful to work with he had all the answers and was great at explaining everything we further question. We didn't feel pressured to buy the Seth was wonderful to work with he had all the answers and was great at explaining everything we further question. We didn't feel pressured to buy the jeep ... Which was important to us. No bs thought out the process even when signing papers they weren't trying to sell us anything we didn't need. Fast and smooth process! Thank You! More
Amazing We shopped probably 10 different dealerships in the Louisville area to trade in our 2013 Lincoln MKX. Oxmoor Jeep gave us $3000 more for our trade tha We shopped probably 10 different dealerships in the Louisville area to trade in our 2013 Lincoln MKX. Oxmoor Jeep gave us $3000 more for our trade than the Lincoln dealer! Really great experience, and that's hard find anywhere buying a car. Highly recommend this dealership especially the salesman Seth, really great guy to work with. More