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Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
1,015 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,015 reviews
May 03, 2016
Best experience with a dealer I've ever had. I will admit the last car I purchased in 2012, I walked out of this dealer and went across the river to Indiana. The service department and their work I will admit the last car I purchased in 2012, I walked out of this dealer and went across the river to Indiana. The service department and their work made me take another look at the sales side of the store. My salesman Larry Kaplan was patient, kind and allowed me the time I needed to make my decision without being pushy and demanding. He made sure my phone was paired to my Jeep and I understood everything before I left. The finance manager Duncan was also kind and as a fellow veteran was easy to identify with, making me more at ease with signing on the dotted line. More
by Diana Raque
Employees Worked With
Duncan RIddle, Larry Kaplan
May 03, 2016
Great service! Thank you Larry Kaplan for helping my son and I find the right car. The Avalon was perfect!! You were a pleasure to work with!! Susan Liter Thank you Larry Kaplan for helping my son and I find the right car. The Avalon was perfect!! You were a pleasure to work with!! Susan Liter More
by sueli62
Employees Worked With
Larry Kaplan
May 03, 2016
Excellent! Served Me and Removed Roadblocks! Larry did a fantastic job. Showed me everything I was interested in and found out all of the details I wanted to know. He was not pushy but instead di Larry did a fantastic job. Showed me everything I was interested in and found out all of the details I wanted to know. He was not pushy but instead did a excellent job in presenting the vehicles and their options. When it came time to make the decision on buying, He worked diligently to ensure that every hurdle was taken care of and then gave myself and my wife space and time to make the decision we wanted, even when that meant he ended up having to stay later. I really appreciated how my family was treated with respect and care. Even after a small detail got lost in the shuffle on the night we bought it, Larry made sure it was taken care of after the fact. Really appreciated it. Thanks. More
by jash
Employees Worked With
Larry Kaplan
May 03, 2016
Fantastic! Greg was wonderful and a pleasure to work with! He was very knowledgeable about the car I wanted and the first car he showed us was the one I picked! Greg was wonderful and a pleasure to work with! He was very knowledgeable about the car I wanted and the first car he showed us was the one I picked! More
by kdcl1
Employees Worked With
Greg Brinley
May 02, 2016
Oxmoor dodge/Eric McPhearson First and foremost I'm happy with my truck I purchased. I actually was talking to another dealer while I was working with Oxmoor and I stopped just be First and foremost I'm happy with my truck I purchased. I actually was talking to another dealer while I was working with Oxmoor and I stopped just because, I didn't feel pressured by oxmoor. I actually felt like I left the place with a new truck and a new friend. Most people may say " hey its there job to pretend to be your friend" or what ever. Well hey they did a great job in that case. Never once did I feel like my representative was rude or pushy, he knew his product inside and out. If you are looking for a Chrysler,dodge, jeep, ram or even a used vehicle I would recommend Oxmoor in a heart beat. Further more id like to thank Eric McPhearson for his fantastic customer service. More
by JEFFREY TURNER
Employees Worked With
Eric McPherson
April 30, 2016
Very happy with the people at Oxmoor Jeep Everyone at Oxmoor Jeep was very friendly and helpful, Greg Brinley knew what he was selling and walked me through everything and every button the jee Everyone at Oxmoor Jeep was very friendly and helpful, Greg Brinley knew what he was selling and walked me through everything and every button the jeep had and was able to do. He made sure that my phone was setup for the Bluetooth which would have taken me a day or two to figure out. Thanks again to the people at Oxmoor and Greg and also Bridgette More
by jim10
Employees Worked With
Bridgette Taylor Speights, Greg Brinley
April 27, 2016
I love my brand new Dodge Durango! What an amazing experience I have had with Joe Zielonko & Jade Mitchell and the purchase of my Dodge Durango! The best customer service I have ever ex What an amazing experience I have had with Joe Zielonko & Jade Mitchell and the purchase of my Dodge Durango! The best customer service I have ever experienced at a car dealership! Joe & Jade both were (and still are) so helpful in the buying, financing and now learning a brand new vehicle process!! Both have gone out of their way to make sure I am highly satisfied with my purchase!! I absolutely love my car & greatly appreciate Joe & Jade and their professionalism & excellent customer service!! Might be another 10 yrs before I buy another car, but I know who I'm buying it from! :-) Thank you guys so much for everything!! More
by Lovin my Durango!
Employees Worked With
Jade Mitchell, Joe Zielonko
April 27, 2016
Very good and fast Milena Asiryan was very helpful with the test drive as well as getting done fast. My sister also brought a charger from this Dealership and loves it e Milena Asiryan was very helpful with the test drive as well as getting done fast. My sister also brought a charger from this Dealership and loves it even now. I will buy from here again. More
by RobBob91
Employees Worked With
Milena Asiryan
April 27, 2016
Nine months later and still no response My third time writing. Read my previous complaints to add on to this one. Now on top of all other repairs, the radiator needs replacing. DO NOT BUY A My third time writing. Read my previous complaints to add on to this one. Now on top of all other repairs, the radiator needs replacing. DO NOT BUY A USED CAR FROM THIS PLACE. Unless you enjoy wasting all your hard earned money on a worthless piece of crap. Only respond to the good reviews. If you are buying brand new, sure great reviews. DO NOT USE THE SERVICE DEPARTMENT EITHER. More
by Lambkins7p
Employees Worked With
Joe Zielonko
April 26, 2016
Our Third Purchase With Joe In the past 12 months my wife and I have purchased three Jeep Wranglers from Oxmoor and more specifically from Joe. Our first experience with him in A In the past 12 months my wife and I have purchased three Jeep Wranglers from Oxmoor and more specifically from Joe. Our first experience with him in April of 2015 was amazing to say the least. He was able to find the vehicle that we wanted and worked to make it fit in our budget. Joe never pressured us into a vehicle price range we weren't comfortable with and even sat and assisted us with number crunching for the better part of a day. When my wife and I decided to get two more Wranglers in April of 2016, we knew exactly who to see. Joe was twice again an absolute pleasure to work with; his customer service doesn't stop after the sale is complete. He has sat down with us on a couple of occassions to give us his opinions on aftermarket modifications and resources. Buying a car can be a very stressful event. I've got to say that the Oxmoor team leads in the car buying experience and makes it as comfortable as possible. Once again, Joe is a top notch member of this team. Our brief interaction with Jade was comforting, he listened to a few of our opinions and has shared them with his team. If Oxmoor's customer service alone doesn'the sell you, they seem to have a wider selection of new vehicles with lower prices than the competition. More
by DrewW86
Employees Worked With
Jade Mitchell, Joe Zielonko
