Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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Josh was super helpful with my vehicle & oxmoor has always been helpful and gets me right in for an appointment! i love being able to go to a dealership and always feel taken care of! always been helpful and gets me right in for an appointment! i love being able to go to a dealership and always feel taken care of! More
Had new brakes and rotors put on my vehicle and they have been squeaking very loudly for 7 months now. Have brought it in multiple times complaining of how loud they squeak and Jade continues to tell me that been squeaking very loudly for 7 months now. Have brought it in multiple times complaining of how loud they squeak and Jade continues to tell me that “it’s just the way new brakes are made.” This isn’t my vehicle or my first time getting new brakes put on one. I’ve never had an issue with squeaking brakes 7 months after having them put on. They don’t care about your vehicle as long as they get their moneys worth. More
Joshua introduced himself, I explained that I had scheduled an oil change but would like the recalls on the vehicle to be taken care of as well. He stated no problem, asked me if I was leaving or wai scheduled an oil change but would like the recalls on the vehicle to be taken care of as well. He stated no problem, asked me if I was leaving or waiting in the lobby for the vehicle. He had me in and out in less than 1 1/2 hrs. - In my opinion, he went above and beyond in keeping me informed and getting the job done as efficiently as he could. Also, the truck came back to me completed the same way I sent it in. A+ to Joshua & Oxmoor Jeep. More
I had outstanding service! I had an unusual situation regarding a new vehicle and its keys, and received superb help from all the staff and Josh Parker in particular. I had an unusual situation regarding a new vehicle and its keys, and received superb help from all the staff and Josh Parker in particular. More
I cannot state how quickly the negotiation process went online. The responses were quick, and I the price settled upon was fair. I drove almost 100 miles for the vehicle and was not aggravated or upset o online. The responses were quick, and I the price settled upon was fair. I drove almost 100 miles for the vehicle and was not aggravated or upset on the drive home in my new vehicle. It was an excellent experience from beginning to end. Dutch the salesman was very responsive, and Darlene the Finance Director was very explanatory with the types of warranties available for purchase. A definite recommend for a new or used car buyer. More
Customer service was great. My Jeep was done quickly which allowed me to get to work on time. Josh was helpful and communicated well. I liked that I was told how much I was goin My Jeep was done quickly which allowed me to get to work on time. Josh was helpful and communicated well. I liked that I was told how much I was going to have to pay upfront instead of having to wait till the end. More