Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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nice people, but slow process Greg was very nice and as helpful as he could be throughout the process. It was a little frustrating that for some reason my husband and I had to be Greg was very nice and as helpful as he could be throughout the process. It was a little frustrating that for some reason my husband and I had to be there at the same time (this was difficult given our work / childcare schedules) to sign the papers rather than allowing us to sign at separate times. My husband was waiting at the dealership for a long time between telling them we wanted to buy and the paperwork being ready. these 2 things were negative but overall the people were nice, the price was straightforward and they were very apologetic for our wait. at the end my husband had to leave so greg followed me in our new car to drop off my rental car so that i wouldn't have to come back to the dealership. More
Best car buying experience I ever had. I went to the dealership looking to buy a Jeep Cherookee but my pre-approved loan was not enough for the vehicle I was looking at. Paul Miller was th I went to the dealership looking to buy a Jeep Cherookee but my pre-approved loan was not enough for the vehicle I was looking at. Paul Miller was the salesperson that worked with me and I told him that I would have to go home and decide if I wanted to increase my loan or go a different way. Paul was very understanding and did not try to put me in a lower cost vehicle that I wasn't interested in. He told me that it was an important decision and contact him when I was ready. I contacted Paul Miller a week later with a Jeep Cherokee I found on the website and asked him if it would work with my original loan. Paul contacted me back very quickly and told me that they would make it work. I went in to the dealership ran through the paperwork with Paul Miller and Bridgette then went over to finance and met a really awesome Marine named Duncan who helped me get through the paperwork. After it was all done Paul Miller took me out and pointed out every feature on my new vehicle and how to use it. Paul Miller was by far the best salesman I ever had the experience to meet. He didn't pressure me at all, let me figure out what I wanted at my own pace and then made sure I knew everything there was about to know about my new vehicle before I left the lot. I really appreciate everything that Paul Miller, Bridgette and Duncan did for me. Thank you all! More
Wonderful Service Experience My 2015 Ram 1500 Laramie Longhorn needed a warranty repair. I brought it in and couldn't have been more pleased. I received prompt, courteous, and p My 2015 Ram 1500 Laramie Longhorn needed a warranty repair. I brought it in and couldn't have been more pleased. I received prompt, courteous, and professional service, a rental car for my use during the time my truck was in repair, and by the end of the day the problem was correctly diagnosed and properly repaired. My truck has performed magnificently ever since. More
Greg rocks We haven't necessarily had good buying experiences in the past but after coming to this dealership and working with Greg we won't go anywhere else. We haven't necessarily had good buying experiences in the past but after coming to this dealership and working with Greg we won't go anywhere else. We weren't pressured...we weren't uncomfortable...we were able to talk with Greg and tell him what we wanted and what we wanted to spend and got exactly that. We highly recommend Greg Brinley. Guys don't come any nicer than him. More
Best buying experience ever. Just left the best car buying experience I have ever had. Pressure free, upfront pricing and an honest approach. Sales Manager Jerimiah Six and his te Just left the best car buying experience I have ever had. Pressure free, upfront pricing and an honest approach. Sales Manager Jerimiah Six and his team know how to put the customer first. I will send family and close friends there knowing that they will be treated fairly and professionally. More
Best. Experience. Ever. I didn't think I was going to be able to every buy a Jeep (my dream car). Well, I was totally wrong! After an amazing (no pressure) experience, I actu I didn't think I was going to be able to every buy a Jeep (my dream car). Well, I was totally wrong! After an amazing (no pressure) experience, I actually got my dream car. Complete honesty, not just looking to make a sale. I was so impressed. I've had terrible experiences before (the stereotypical car salesman) and this completely blew me away. It was fun, fast, and in the end, I completely got what I wanted. I'm so excited about this car! HIGHLY RECOMMEND!!! More
2013 Ram Service Dropped my Ram off to get my Nav system worked on. My service rep was great to work with thus time, as well as each time in the past. Oxmoor is my pre Dropped my Ram off to get my Nav system worked on. My service rep was great to work with thus time, as well as each time in the past. Oxmoor is my preferred service dealer. Thanks More
Eric took time to take great care of us! Eric McPherson took great care of us through the whole process, which ran past 8 pm on a Friday. While we were waiting our turn in the finance office Eric McPherson took great care of us through the whole process, which ran past 8 pm on a Friday. While we were waiting our turn in the finance office he even washed and vacuumed the truck himself because the lot guy had already left for the day. Eric is 5 out of 5. For the dealership, it's 4 stars not 5 because the dealership almost sold the vehicle to another customer even though we had made it clear that we were driving 3 hours to get there and would be buying the vehicle unless it had some surprise problem. More
Jeep Compass I love my new Jeep Compass !! Larry did a great job working a deal on the price and made it easy to buy my SUV!! I love my new Jeep Compass !! Larry did a great job working a deal on the price and made it easy to buy my SUV!! More
Love my brand new Jeep Patriot! Came to Oxmoor with the intentions of buying a used car of some sort. I had negative equity in my Nissan Altima and didn't think that a new car was in Came to Oxmoor with the intentions of buying a used car of some sort. I had negative equity in my Nissan Altima and didn't think that a new car was in my price range. Joe made me feel VERY confident in the decision to go with a new car instead, and I couldn't be any happier. I got a wonderful car at a fair price and trade on my current vehicle. Fantastic service and a fantastic place to work with! More