Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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Did you buy a new car or a used car? Yes just bought two used cars from them Which service did you have done in our service department today? Financial was done thru capital o Yes just bought two used cars from them Which service did you have done in our service department today? Financial was done thru capital one and it was awesome Where do you live? Louisville Did you drive past other options to choose us? Yes Which employee helped you today, and how did he or she do? Kelli Jo and she did amazing spent most of the day both days working extremely hard to get us everything we needed to get it accomplished but for that I am greatful How do we compare to other dealerships you’ve been to in the past? It was about the same Do you have any tips to offer future customers? Definitely see Kelli Jo she is awesome and the best in town My recommendation for the best in the Louisville area More
Oxmoor Chrysler Dodge Jeep Ram went WAY above and beyond in our experience. They were amazing and I would recommend them to anyone. We were the family stranded on a holiday trip and Oxmoor Chrysler, speci in our experience. They were amazing and I would recommend them to anyone. We were the family stranded on a holiday trip and Oxmoor Chrysler, specifically two individuals, went out of their way to help us. We were headed home for the holidays and heard a loud belt noise on the highway. We stopped and I noticed that the serpentine belt was shredding. (Frustrating on a vehicle with ~7500 miles.) We were in Louisville and found the closest dealer which happened to be Oxmoor Chrysler. Even though the service department closed early on 12/23, the general manager (Tim) went out of his way to make sure that we were taken care of. He texted the shop foreman (Dave) who stopped by ON HIS DAY OFF to look at the vehicle and make sure that he escalated the situation so that our vehicle would be serviced efficiently. They both checked on us multiple times, called around to other dealers and rental companies, searched for parts, and overall were extremely kind to us during a frustrating situation. The dealership let us hang out in the lounge with our small child and everyone that we spoke to was very kind. We eventually made it our destination for the holidays, and the vehicle was finished the day after Christmas (likely because the foreman escalated our case and found parts efficiently) and the truck ran like a dream on the long drive home. Let me reiterate that 12/26 was the first day the service department opened after the holiday, and our vehicle was fixed THAT VERY SAME DAY. If you're looking for a dealership and service department that treats you like human beings and truly cares about you, Oxmoor Chrysler is the place. More
We had a great buying experience! Our sales rep, Dutch, was very friendly and extremely knowledgeable about the car we drove and purchased., Our sales rep, Dutch, was very friendly and extremely knowledgeable about the car we drove and purchased., More
Jade did an amazing job seeking understand our issue with the keys and made quick professional work of getting us back on the road. We will definitely be back. the keys and made quick professional work of getting us back on the road. We will definitely be back. More
Excellent experience at the dealership. I drove 6.5 hours for a particular used truck I was looking for. It was represented accurately. Dutch took great care of me and even purchased a keyc I drove 6.5 hours for a particular used truck I was looking for. It was represented accurately. Dutch took great care of me and even purchased a keychain from parts as a gift to me. I would highly reccomend him and Oxmoor. Thank you! More