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Oxmoor Chrysler Dodge Jeep Ram

Louisville, KY

4.7
1,004 Reviews

4520 Shelbyville Rd

Louisville, KY

40207

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Showing 1,004 reviews

November 03, 2016

"big" city dealership not for this "country" girl Drove over an hour to look at a low mileage certified vehicle. My vehicle is 3 years old and also certified. Was told they would value my trade while More

by Wastedtime101
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Morgan Perry, Larry Kaplan
Nov 04, 2016 -

Oxmoor Chrysler Dodge Jeep Ram responded

We are very sorry to hear that you didn't enjoy your visit with us recently. I would like to apologize for making you feel like we don't appreciate you and your business, because we do appreciate you giving us the chance to work with you. When we appraise a vehicle, we use several sources to determine the value of a used vehicle including live market data. The market determined that there is a slightly larger market days supply. We also, looked at Black Book trade in and Nada trade value. We also had to take into consideration that it has an open door latch recall with no available remedy. This means we are unable to sell the car until it can be fixed per our corporate policy. These were the factors we had to take into consideration in determining a value for the vehicle. We really want you to get the best deal you can, which means getting a great deal on your trade. If you have any questions or would like to talk about this further please give me a call, Alyssa Adams, Internet Director, (502)855-5880.

Nov 04, 2016 -

Wastedtime101 responded

Giving me below book value for an open recall? I was aware of the recall and the fact that Ford will fix it as soon as parts are available. My car is still under warranty also. Low Nada value was $2000 more than what you offered me. I'm not going to argue but I'm not buying from a dealership that will treat a woman this way. Thank goodness I know the value of my vehicle and am not in a rush to sell it.

November 03, 2016

Great experience! Paul Miller and Bridgette were awesome. We have worked with Bridgette Speight for years and Paul could not have been more helpful. We could not be ha More

by Holland, Jackie
Recommend Dealer
Yes
Employees Worked With
Bridgette Taylor Speights, Paul Miller
November 02, 2016

New Jeep Purchase We had the opportunity to work with Milena during our new Jeep shopping experience. Milena is very knowledgeable about the vehicles that we looked at. More

by Keith and Connie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Taylor Speights, Milena Asiryan
November 01, 2016

Used car purchase Outstanding service ,sales team very knowledgeable. Unbelievable attention for purchasing a used vehicle. Nothing was untouched. I thought I was purch More

by James Joseph Bogo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cary Luker
November 01, 2016

Pleasant staff not to pushy and very friendly. Thanks We give thanks especially to Larry for his great humor and honesty on our new purchase: very helpful staff and very respectful with my wife and I More

by carguy,sfrye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kaplan
November 01, 2016

No pressure, worked with us. Bought what we wanted. Were not pressured to go above our budget, and got the effort from the staff needed to make everything work for both sides. We love our Jeep!!! More

by Dee Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Kindoll, Jeremiah Six, Milena Asiryan
October 30, 2016

Paul Miller of Oxmoor Chrysler Dodge Jeep Ram Paul Miller and the Oxmoor Chrysler Dodge Jeep Ram team made the car buying process very easy! Paul helped me evaluate all of my options and gave me a More

by ab3a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Miller
October 29, 2016

Car Buying The Way It Should Be I bought my new Jeep Grand Cherokee at Oxmoor Chrysler Jeep. Couldn't have left happier! My salesman Gates was extremely knowledgeable and was able to More

by Jjabrahams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Mitchell, Gates McClinchie
October 29, 2016

Satisfaction Gates helped me get into the Grand Cherokee I wanted in just a couple of hours. He even drove me to another car lot to look at competitors vehicle th More

by Duncan8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gates McClinchie
October 26, 2016

Love my new car!! I worked with Milena on getting a new car. She was very professional, knowledgeable and friendly. I would recommend everyone to go to Oxmoor Chrysler More

by curry27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milena Asiryan
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