Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,004 reviews
The entire experience was a pleasure, but especially our salesperson, Angie. She was informative without being pushy and completely understood our needs and worked to get us a deal we were quite pleased wit salesperson, Angie. She was informative without being pushy and completely understood our needs and worked to get us a deal we were quite pleased with. Wouldn’t hesitate to go back again! More
The entire process , from beginning to end, in my buying process was excellent. I dealt with Nate Johnson who was very pleasant, knowledgeable, and accessible. Comparing him to other salesman I have dealt w process was excellent. I dealt with Nate Johnson who was very pleasant, knowledgeable, and accessible. Comparing him to other salesman I have dealt with in the past, he is at the top or tied for the top spot. I forget the floor manager's name but he also was excellent. I feel they went above my expectations. More
Excelente equipo, Todos contribuyeron a que pudiera obtener lo que buscaba, entre ellos Jose y Macarena, Finanzas. Contento por el esmero que pusieron. Siempre atentos, cordiales. Mi experiencia fue me obtener lo que buscaba, entre ellos Jose y Macarena, Finanzas. Contento por el esmero que pusieron. Siempre atentos, cordiales. Mi experiencia fue mejor de lo que esperaba. More
Beware if you have to deal with Jade Torres or Shawn OBryan; I went here a few months ago to have warranty work completed. I went to pick my truck up after they called and told me it was ready and found OBryan; I went here a few months ago to have warranty work completed. I went to pick my truck up after they called and told me it was ready and found out only half the work was completed. I ended up having to take my truck back a second time to have it all completed and asked if there was anything they could do for the trouble. They gave me a “free oil change” card. I recently reached out to them to schedule the oil change and also see if they could quote replacing my brakes/tires. After they quoted the brakes/tires, I don’t wanted them to confirm they would still honor the free oil change. They said yes. That is, until I mentioned I would only be interested in getting the oil change and not the brakes/tires. They told me they would only honor the free oil change if I got the other work completed. There was no contingency written on the card regarding other services needing to be purchased for the free oil change nor did they mention that when I asked them if they would still honor the card. This place is exactly why car dealerships are no longer trusted. Disappointing that people have to deal with people like this. More
Was a great experience. Little stress. Smooth sale. Everyone was very personable and kind. Great bunch of folks .. I’d recommend anyone go there Little stress. Smooth sale. Everyone was very personable and kind. Great bunch of folks .. I’d recommend anyone go there More
The Service Dept. is efficient, friendly and informative. Both Jade the service coordinator and Chris the shop foreman were very helpful in getting my Ram in the shop is efficient, friendly and informative. Both Jade the service coordinator and Chris the shop foreman were very helpful in getting my Ram in the shop, diognostics ran and explained. More