Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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Excellent experience all around Great experience working with Carey Luken. Very knowledgeable and helpful. Carey really treats the customer right. Carey took the time to explain ev Great experience working with Carey Luken. Very knowledgeable and helpful. Carey really treats the customer right. Carey took the time to explain everything about the vehicle and answer every question I had. Very pleased with the experience and my new vehicle. More
Purchased used car, wonderful salesperson Our salesperson, Milena A, was excellent. She was very patient, took time to explain the workings of the car on the day I was there and then the next Our salesperson, Milena A, was excellent. She was very patient, took time to explain the workings of the car on the day I was there and then the next day for my husband. She even helped set the blue tooth operation for us. Most importantly, we weren't pressed by her which made us feel very comfortable. Mind you, we had not purchased a new car in 13yrs (and that car is still in perfect condition) so all the modern amenities were quite overwhelming to us. Again, thanks to Milena we are very happy with our purchase. More
Helped us find two perfect vehicles! My husband and I went to Oxmore Jeep to find a vehicle. Paul helped us find not only one, but two Jeeps. He was so helpful in helping us find the righ My husband and I went to Oxmore Jeep to find a vehicle. Paul helped us find not only one, but two Jeeps. He was so helpful in helping us find the right car and he gave us numerous price options within our budget. We were very impressed and left with two new Jeeps! More
Good, but be prepared All right, it's a good dealership and a pretty good salesman. Just remember he works for the dealership and wants to put you in a new car. After sayi All right, it's a good dealership and a pretty good salesman. Just remember he works for the dealership and wants to put you in a new car. After saying that, let me explain. Cary was great in explaining the features of the new car I had selected after a few weeks of viewing the inventory via the internet. I can't remember the Internet persons name, but she was GREAT and set up the appointment with Cary. The Jeep Cherokee is a great car but missing a few things I had on my Jeep Liberty - and this is where you need to be prepared. My Cherokee lacks a visor installed garage door opener which you don't miss until you don't have one - I had to buy a universal garage door opener. This Cherokee also lacks a CD player that was in the Liberty, but that's been replaced with SD card slot, multiple USB ports, a 115 v AC plug and a couple of 12 volt outlets so you can plug in just about anything you need. Okay, if trading in a car - be prepared and stand firm. I left money on the table by not following my own advise. I'm not unhappy, just disappointed that I fell for the paper number reduction and didn't stay focused on the real dollar value. Now I crossed state lines to buy, so if you do, you will have to deal with your motor vehicle department as well - they send a courier to meet you at the DMV with a check and paperwork - but bring your checkbook 'cause you'll need it. That wasn't explained too well, more of a "don't worry, it's easy" approach. Like I've said, just be prepared and you'll be happy with this dealership. More
Great Experience with Cary! Cary helped me find the car I wanted and was very helpful throughout the process. I would recommend asking for him if you're looking to buy a new car Cary helped me find the car I wanted and was very helpful throughout the process. I would recommend asking for him if you're looking to buy a new car. More
Very impressed. I decided to look for a car with leg room. Cary understood and brought out a 300 Chrysler. About 50 Minutes later he sold it to me. I decided to look for a car with leg room. Cary understood and brought out a 300 Chrysler. About 50 Minutes later he sold it to me. More
2017 Jeep Wrangler Recently retired and needed the Jeep Wrangler for a specific reason- to tow behind a motorhome. Paul Miller worked with us to get fair value for our t Recently retired and needed the Jeep Wrangler for a specific reason- to tow behind a motorhome. Paul Miller worked with us to get fair value for our trade and order us the exact one to fit our needs- nothing extra. He is now our Oxmoor sales person for all our future vehicle needs. More
Out of state purchase Called this morning to purchase a vehicle. Received all of the purchase information on the vehicle 10:12. I Told them that I would be running the fin Called this morning to purchase a vehicle. Received all of the purchase information on the vehicle 10:12. I Told them that I would be running the financing through my credit union 2.09%. I received and call 2:59 from the salesman asking if I have received approval. I said you timing is great, yes they just approved it. I gave him a deposit to hold the car until we could make arrangements to drive the 9 hours to pickup the car. He thank me. He called me back at 3:10 and said that he was sorry they had sold the car to someone else. If they would have told me that they needed the deposit this morning I would have gladly gave it them. Biggest issue is that it was my wife's birthday present. Thank you Oxmoor for making my wife's birthday special. I tried to contact the dealer email address listed in the response post. It was returned as invalid. If this dealership is going to offer internet sale. They need to treat people you come to the dealership through their virtual door with the same respect and the ones who enter through the actual door. More
Jeep purchase Cary was excellent in all aspects. We would definitely recommend him to anyone interested in purchasing a vehicle. His advice was very helpful and pro Cary was excellent in all aspects. We would definitely recommend him to anyone interested in purchasing a vehicle. His advice was very helpful and professional. More
Thumbs Up. Went in to check out a car we saw online, and we were immediately greeted by Paul. He was very personable and pleasant throughout the process, and was Went in to check out a car we saw online, and we were immediately greeted by Paul. He was very personable and pleasant throughout the process, and wasn't pushy which is always a plus. I'd definitely recommend you ask for him when you come in :) More