Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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When I dropped off my truck the service department only told me they would call me once they looked at it. I received a call and was advised that I would have to take the truck to a body shop to have it re told me they would call me once they looked at it. I received a call and was advised that I would have to take the truck to a body shop to have it repaired. At this time it was never mentioned that there would be a diagnostic charge. I was advised of the charge when I picked up my truck and when the advisor realized my upset about the charge and not being told they then told me they had a body shop that could preform the repair. I declined any further assistance from them since I already had driven 45 minutes one way to get my truck. Very poor communication and providing a solution prior to arrival. More
Great experience today. Josh was really helpful getting my van into the shop. he kept me updated on the problems and their solutions. I also found out that Oxmoor now offers Josh was really helpful getting my van into the shop. he kept me updated on the problems and their solutions. I also found out that Oxmoor now offers courtesy shuttle service. Great going guys. More
Alex is an excellent salesperson. He made the car buying process relaxed and enjoyable, allowing us ample time to think without being pushy. Alex is pleasant and has a gentle manner, He made the car buying process relaxed and enjoyable, allowing us ample time to think without being pushy. Alex is pleasant and has a gentle manner, which adds to his intelligence. More
Friendly helpful service, very glad to have such a reliable place to bring my jeep. Adam was my service advisor this time, continued great service! reliable place to bring my jeep. Adam was my service advisor this time, continued great service! More
The service department was very helpful in helping me getting a problem corrected that was out of warranty. Would highly recommend this service deptartment. getting a problem corrected that was out of warranty. Would highly recommend this service deptartment. More