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Oxmoor Chrysler Dodge Jeep Ram

Louisville, KY

4.7
1,004 Reviews

4520 Shelbyville Rd

Louisville, KY

40207

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Showing 1,004 reviews

August 03, 2024

Keijuan was excellent! Did a great job helping me out and is so personable as well! More

by rubyosborne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keijuan Pryor
July 20, 2024

When I dropped off my truck the service department only told me they would call me once they looked at it. I received a call and was advised that I would have to take the truck to a body shop to have it re More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cathy Ackerman
Jul 22, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We apologize for the lack of communication and any inconvenience caused by the unexpected diagnostic charge. Your feedback is valuable, and we will work to improve our service and transparency. Please contact me directly if you need further assistance. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

June 21, 2024

Great experience today. Josh was really helpful getting my van into the shop. he kept me updated on the problems and their solutions. I also found out that Oxmoor now offers More

by OO-DOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 24, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're delighted to hear that Josh was helpful and kept you updated on your van's status. We're also glad you found our courtesy shuttle service useful. Great to have you with us!

June 12, 2024

Alex is an excellent salesperson. He made the car buying process relaxed and enjoyable, allowing us ample time to think without being pushy. Alex is pleasant and has a gentle manner, More

by j_moorhead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Mack Crittendon
Jun 14, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're thrilled to hear that Alex made your car-buying process relaxed and enjoyable. His pleasant, gentle manner and intelligence truly stand out. Enjoy your new car!

June 12, 2024

Friendly helpful service, very glad to have such a reliable place to bring my jeep. Adam was my service advisor this time, continued great service! More

by Kbuechler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Cathy Ackerman, Paul Miller
Jun 14, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're glad to hear you received friendly and helpful service. Adam and the team are dedicated to providing reliable service for your Jeep. We appreciate your trust and look forward to serving you again!

June 07, 2024

Great place, friendly staff and they take care Americas military/veterans! I would definitely recommend family and friends to shop there. More

by pierref34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max, Darlene,
Jun 10, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're proud to support America's military and veterans. We're glad you had a great experience with our friendly staff. We appreciate your recommendation to family and friends!

June 06, 2024

Very fast service understanding understands my needs great staff and great service very knowledgeable about my vehicle More

by jered
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy waits
Jun 06, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review, Jered! We're glad to hear that you received fast and knowledgeable service that met your needs. We appreciate your kind words about our staff and service!

June 04, 2024

Josh was great and so was the dealership. I would highly recommend. Very good people to work with. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Cathy Ackerman, Kevin Zeiser
Jun 05, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review, Bruce! We're delighted to hear that Josh and our dealership provided great service. We appreciate your recommendation and look forward to working with you again!

May 31, 2024

Adam went above and beyond what was expected got my problem taken care of quickly More

by Oldsharon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 03, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're thrilled to hear that Adam went above and beyond to resolve your problem quickly. We appreciate your feedback!

May 30, 2024

The service department was very helpful in helping me getting a problem corrected that was out of warranty. Would highly recommend this service deptartment. More

by skidwell1947
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Ackerman
Jun 03, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're glad to hear that our service department was helpful in resolving your issue. We appreciate your recommendation!

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