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Oxmoor Chrysler Dodge Jeep Ram

Louisville, KY

4.6
1,008 Reviews

4520 Shelbyville Rd

Louisville, KY

40207

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Showing 1,008 reviews

September 02, 2024

Quan was very helpful and helped make buying a car easy! 100/10 recommend this dealership. More

by mychaelp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
D crutcher in finance , Jacquan Persley
Sep 05, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're thrilled to hear Quan made your car-buying experience easy. We appreciate the high recommendation!

August 17, 2024

My Jeep needed AC service. When I picked up car, after paying for repair, AC still did not work. Not sure what I paid for. More

by mattlabarg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh and Garret
Aug 19, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're sorry to hear that your AC issue wasn't resolved after the service. Please contact me directly so we can address this and ensure the problem is fixed. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

August 13, 2024

Adam was very helpful and supportive. I felt like I could trust him to get my son's car running safely and economically. More

by ansertd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Cathy Ackerman
Aug 13, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're glad to hear that Adam was helpful and supportive. It's great to know you felt you could trust him with your son's car.

August 04, 2024

Very nice clean they tell u what u need to keep ur car running in good condition More

by Rickey4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Ackerman
Aug 12, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're pleased to hear that you found our facility clean and our team informative about maintaining your car in good condition.

August 03, 2024

Keijuan was excellent! Did a great job helping me out and is so personable as well! More

by rubyosborne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keijuan Pryor
July 20, 2024

When I dropped off my truck the service department only told me they would call me once they looked at it. I received a call and was advised that I would have to take the truck to a body shop to have it re More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cathy Ackerman
Jul 22, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We apologize for the lack of communication and any inconvenience caused by the unexpected diagnostic charge. Your feedback is valuable, and we will work to improve our service and transparency. Please contact me directly if you need further assistance. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

June 21, 2024

Great experience today. Josh was really helpful getting my van into the shop. he kept me updated on the problems and their solutions. I also found out that Oxmoor now offers More

by OO-DOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 24, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're delighted to hear that Josh was helpful and kept you updated on your van's status. We're also glad you found our courtesy shuttle service useful. Great to have you with us!

June 12, 2024

Alex is an excellent salesperson. He made the car buying process relaxed and enjoyable, allowing us ample time to think without being pushy. Alex is pleasant and has a gentle manner, More

by j_moorhead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Mack Crittendon
Jun 14, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're thrilled to hear that Alex made your car-buying process relaxed and enjoyable. His pleasant, gentle manner and intelligence truly stand out. Enjoy your new car!

June 12, 2024

Friendly helpful service, very glad to have such a reliable place to bring my jeep. Adam was my service advisor this time, continued great service! More

by Kbuechler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Cathy Ackerman, Paul Miller
Jun 14, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're glad to hear you received friendly and helpful service. Adam and the team are dedicated to providing reliable service for your Jeep. We appreciate your trust and look forward to serving you again!

June 07, 2024

Great place, friendly staff and they take care Americas military/veterans! I would definitely recommend family and friends to shop there. More

by pierref34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max, Darlene,
Jun 10, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're proud to support America's military and veterans. We're glad you had a great experience with our friendly staff. We appreciate your recommendation to family and friends!

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