
Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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Service Department Excellence Brought in my Wrangler for possible bearing or axle joint failure. Jason my service adviser was great to work with and had multiple technicians diagno Brought in my Wrangler for possible bearing or axle joint failure. Jason my service adviser was great to work with and had multiple technicians diagnose the symptoms due to the tricky way of determining the issue and repeating the faulty sounds when driving at speed. Techs identified worn out Shaft Axle and replaced. All maintenance was completed in time and vehicle was ready in quick time. Thank you Jason and your Tech Service team !!! More
Great customer service. Me and my wife went in to the dealership with very little time to spare. We was greeted immediately found the car we was looking for and got the paper work started. It was smooth dealership with very little time to spare. We was greeted immediately found the car we was looking for and got the paper work started. It was smooth sailing working with Alex and Darlene Thank you for making this ordeal a wonderful experience. More
No BS 2020 Truck Purchase This was the smoothest car/truck purchase ever. I had a very good idea of what I wanted and Bradley Kindoll and Paul Miller did a great job in finding This was the smoothest car/truck purchase ever. I had a very good idea of what I wanted and Bradley Kindoll and Paul Miller did a great job in finding a truck for me. More
Return for service. Broken lift gate cylinder 2018 Durango Wouldn't honor warranty or even offer to repair. was told by a service manager "i'm 99.9% sure Chrysler wont cover this because we have never seen one Wouldn't honor warranty or even offer to repair. was told by a service manager "i'm 99.9% sure Chrysler wont cover this because we have never seen one of these fail" then insulted us by insinuating that our story about the cylinder breaking was not true. Be aware that if your lift cylinder breaks the other small gas charged cylinder on the other side will not support the weight of the lift gate and it will fall. Sounds like a safety liability to me. Buy from a dealer that cares enough to at least try and help the customer after the sale. they do still exist. More
The sales team is good and the dealer ship is very flexible to work with. I would recommend this dealer ship to others as well. 👌 flexible to work with. I would recommend this dealer ship to others as well. 👌 More
Great Service. Michelle was terrific, and made the process very easy. She was also flexible with my schedule and accommodated my Would recommend to family or friends for future vehicles. process very easy. She was also flexible with my schedule and accommodated my Would recommend to family or friends for future vehicles. More
Was happy with results good experience. Traveled to see truck truck was very clean and we'll presented. Definitely would recommend to friends and family. truck truck was very clean and we'll presented. Definitely would recommend to friends and family. More
Cary was great! Customer service and knowledge was amazing! Smooth process, easy to work with. Would highly recommend the dealership and Cary! Will definitely be a return customer amazing! Smooth process, easy to work with. Would highly recommend the dealership and Cary! Will definitely be a return customer More
Excellent Service Benjamin Berry was our sales representative. Benjamin was professional, courteous, very personable and simply an authentic person. There was NO pressu Benjamin Berry was our sales representative. Benjamin was professional, courteous, very personable and simply an authentic person. There was NO pressure to purchase a vehicle. Benjamin walked us through the entire process of purchasing our vehicle and thoroughly explained answers to our questions. One gesture he did in our favor was to reach out to our insurance company and discovered an incentive that we would not have known about had he not offered to research this for us. Our insurance company offered a financial incentive towards our purchase because of our longstanding relationship with them. When all the paperwork needed to be signed, Darlene graciously walked us through it without all the sales hype for extended warranties, etc. In summary I highly recommend Oxmoor Chrysler if you are in the market for a vehicle. More
Excellent Everyone one from saleman to financing were excellent to deal with and very knowledgable. Showed me variety of vehicles until I found what I wanted. F Everyone one from saleman to financing were excellent to deal with and very knowledgable. Showed me variety of vehicles until I found what I wanted. Fianacing and paper work was quick and easy. More