Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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Adam went above and beyond trying to get the repair covered by a warranty. He kept me informed on the whole process and updated me during the repair process. covered by a warranty. He kept me informed on the whole process and updated me during the repair process. More
I called to schedule an oil changed and was told it was still free under my warranty. To my surprise it was $275.00. I was told the call center got it wrong. No additional opportunity to make it right. Jus still free under my warranty. To my surprise it was $275.00. I was told the call center got it wrong. No additional opportunity to make it right. Just pay and move on. My appointment was 11:40 and I didn’t leave until 1:30. I left thinking never again will I take my car to this dealership. More
Thanks to their dedicated service, my 2010 Dodge Journey has lasted all these years. My last visit in September required my air conditioner to be repaired. They discovered the part I need was no longer b has lasted all these years. My last visit in September required my air conditioner to be repaired. They discovered the part I need was no longer being made. They spent two weeks looking for a replacement part, found one, made the repair and sent me on my way. I can't say enough about their excellent service and dedication to customer satisfaction . More