
Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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I was not eligible for the Veterans discount You have to be active duty or retired I was drafted in 1968 and spent 13 months overseas I think all Veterans should get it be active duty or retired I was drafted in 1968 and spent 13 months overseas I think all Veterans should get it More
I showed up on short notice to buy a new truck they got me right in and started working things right off the bat. 1 hour later I left with my new truck and had a pretty good experience with this dealership me right in and started working things right off the bat. 1 hour later I left with my new truck and had a pretty good experience with this dealership especially for a short new truck market right now More
Excellent customer service- both sales and Finance were professional, respectful and thorough in their explanations throughout the process professional, respectful and thorough in their explanations throughout the process More
The reason I wouldn’t recommend oxmoor Chrysler is not due to the fact that after 4 days I have had to take my new car back because the alternator is going out, but because while I was there I had a few q due to the fact that after 4 days I have had to take my new car back because the alternator is going out, but because while I was there I had a few question about my loan so they directed me to speak with the financial individual Jeremiah Six. Jeremiah Six didn’t seem to take kindly to me having question about some charges that wasn’t making sense to me. I also asked if they wasn’t required to go over every added cost to which he responded with “I handed you the iPad the information was there you sign it” which is correct I wasn’t trying to argue but just get clarification. While in his office I had my 2 year old who was trying to hand him a quarter and Jeremiah Six says “no you keep it you need.. stops” which I respond with “he needs it more than you?” He tried to fix the statement by saying I was going to say I have more.. sorry but I’m not convinced that was what you was going to tell my curly headed mix child. It was a horrible and sad feeling to experience as a mother. Now I just hope you all actually take care of my car issue (new alternator, new battery and full electrical inspection) not just slap a quick fix to hold over until it happens again. Very sad about todays experience because my salesman Alex and the managers upfront were not the problem…but after Jeremiah Six comment the whole place left me with a bad taste. More
Alex was a great in helping me purchase my vehicle. Darlene and Chris were also a huge help during my buying experience. This is my 3rd purchase from Oxmoor and I will definitely be coming back. Darlene and Chris were also a huge help during my buying experience. This is my 3rd purchase from Oxmoor and I will definitely be coming back. More
First rate experience, salesman came in on his day off to sell me a car. Paperwork and financing department on point! Will be back even if it a 3 hour drive. Completely worth it . A + experience. Definitely sell me a car. Paperwork and financing department on point! Will be back even if it a 3 hour drive. Completely worth it . A + experience. Definitely have their act together. More