
Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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Service department is top notch. I inherited a car that needed an inspection and repairs to make road ready. Dale Clark painlessly walked me through repair needs and recommendation I inherited a car that needed an inspection and repairs to make road ready. Dale Clark painlessly walked me through repair needs and recommendations. Repairs done well and for a reasonable price. This will be my service department moving forward. More
The team was great to work with and made the process smooth and easy. Angie helped us through the process and even let my wife order a smoothie which we appreciate. smooth and easy. Angie helped us through the process and even let my wife order a smoothie which we appreciate. More
Tyler did everything for us. On two different occasions we dropped in last minute and our second time was able to get us a loaner so they could dive deeper into the issue with ou On two different occasions we dropped in last minute and our second time was able to get us a loaner so they could dive deeper into the issue with our vehicle. Tyler communicated to us in depth services/test they performed on our car. More
Was there for for almost 4hrs. Couldn’t explain to me why they were taking forever with my car. Appointment was 1230. Didn’t leave until almost 4pm. Is there some way I can get a d Couldn’t explain to me why they were taking forever with my car. Appointment was 1230. Didn’t leave until almost 4pm. Is there some way I can get a discount on my oil change or something? More
We are pleased with the experience at Oxmoor. Our sales person was very friendly, knowledgeable and well spoken. The Lady in the business office was very friendly as well. I feel that we received Our sales person was very friendly, knowledgeable and well spoken. The Lady in the business office was very friendly as well. I feel that we received a fair deal and look forward to a relationship with the dealership in the future. More
I have had so many bad experiences with dealer service departments that I when I took my Jeep to Oxmoor I had the bar set pretty low. Talk about pleasantly surprised. They took my car at exactly the app departments that I when I took my Jeep to Oxmoor I had the bar set pretty low. Talk about pleasantly surprised. They took my car at exactly the appointed time and told me precisely when to pick it up. They also found two recalls I didn't know about that were directly related to the problems I was having (I'm the second owner of said vehicle). Everything was taken care of pro gratis. Service rep Tyler (I can't remember his last name) was so helpful and professional I felt like buying a new Jeep on his merits alone. More
First time getting my new truck serviced and it was okay. Had me a small hot chocolate, the guy that handled my arrival and return of my truck was nice, respectful, and informative. It's was good. Would lik Had me a small hot chocolate, the guy that handled my arrival and return of my truck was nice, respectful, and informative. It's was good. Would like if someone would check on us while in the waiting lounge area just to see if we need anything. Bathroom was clean, free coffee and hot chocolate, if you learn how to work the machine. It was decent, I've seen and been in better though, no hate, just being honest. More
Chase was fantastic to work with and very genuine. He didn't pressure us and was educated on the two vehicles in which we were interested. Highly recommend him and the dealership for a painless purch He didn't pressure us and was educated on the two vehicles in which we were interested. Highly recommend him and the dealership for a painless purchase. More