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Oxmoor Chrysler Dodge Jeep Ram

Louisville, KY

4.6
1,015 Reviews

4520 Shelbyville Rd

Louisville, KY

40207

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Showing 1,015 reviews

January 31, 2023

Service department is top notch. I inherited a car that needed an inspection and repairs to make road ready. Dale Clark painlessly walked me through repair needs and recommendation More

by Kjgraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Clark and Roger, Cathy Ackerman
Feb 09, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2023

The team was great to work with and made the process smooth and easy. Angie helped us through the process and even let my wife order a smoothie which we appreciate. More

by derekrideout
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Lipold
Feb 09, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us!

January 29, 2023

Tyler did everything for us. On two different occasions we dropped in last minute and our second time was able to get us a loaner so they could dive deeper into the issue with ou More

by Hheltsley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler & Jacob , Cathy Ackerman
Feb 09, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hi Hhelstley, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2023

Was there for for almost 4hrs. Couldn’t explain to me why they were taking forever with my car. Appointment was 1230. Didn’t leave until almost 4pm. Is there some way I can get a d More

by Desmond Maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Six
Feb 09, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

Desmond, I am disappointed to hear this experience. We obviously fell short of communicating with you. Please contact me at your convenience, so I can learn more about this situation. Sincerely, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

January 16, 2023

We are pleased with the experience at Oxmoor. Our sales person was very friendly, knowledgeable and well spoken. The Lady in the business office was very friendly as well. I feel that we received More

by mark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bridgette Taylor Speights, Jacquan Persley
Feb 09, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

mark, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 09, 2023 -

mark responded

We had a pleasant experience purchasing our car. Our salesperson Jacquan Persley was friendly and knowledgeable. I have purchased alot of vehicles in my lifetime and the sales staff at Oxmoor is second to none. I guess I will find out about the service department in time. Thank You, Mark And Patti Slusser

January 09, 2023

Pleasant staff and keep Me very informed of everything throughout My service appointment and finished in timely manner More

by Randallwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Ackerman, Kevin Zeiser
Feb 09, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

Randallwhite, we are very happy to have provided you with such a positive experience! We hope to see you soon!

January 09, 2023

I have had so many bad experiences with dealer service departments that I when I took my Jeep to Oxmoor I had the bar set pretty low. Talk about pleasantly surprised. They took my car at exactly the app More

by timrox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler. I can't remember his last name. 1/3/23, 2:30 PM
Feb 09, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

timrox, we are so happy to read such a great review about our dealership! If you have any further questions, please give us a call. We're always happy to help!

January 09, 2023

Great service, Tyler was super easy to deal with and did a great job explaining everything. More

by mtriggle4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler - He was great!
Feb 09, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

trigglle4, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2023

First time getting my new truck serviced and it was okay. Had me a small hot chocolate, the guy that handled my arrival and return of my truck was nice, respectful, and informative. It's was good. Would lik More

by johngosling8505
Recommend Dealer
Yes
Employees Worked With
Chase was my salesman and he was awesome. Nice, fun, very helpful, and a good guy. , Cathy Ackerman, Kevin Zeiser
Feb 09, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

We appreciate your review, johngosling. We look forward to seeing you again,

January 04, 2023

Chase was fantastic to work with and very genuine. He didn't pressure us and was educated on the two vehicles in which we were interested. Highly recommend him and the dealership for a painless purch More

by mawsha26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Grimes, Jeremiah Six
Jan 05, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hi mawsha26, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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