Oxmoor Chrysler Dodge Jeep Ram

When received car back oil was all over door panel. It was my first oil change and I had to take home and clean. Also when they parked my car after oil no regards of parking and no room on lot to park. It was my first oil change and I had to take home and clean. Also when they parked my car after oil no regards of parking and no room on lot to park. So they wedged it between other cars and could have got dinged up. More

Easy experience with helpful people who were knowledgeable and friendly to work with, with good explanations of everything knowledgeable and friendly to work with, with good explanations of everything More

I Took my vehicle there to diagnose the cause of oil leak. Benjamin and his staff assessed the vehicle and identified the cause of the oil leak. When I had my oil changed at Commonwealth Dodge on Prest leak. Benjamin and his staff assessed the vehicle and identified the cause of the oil leak. When I had my oil changed at Commonwealth Dodge on Preston, they had not tighten the oil filter tight enough, therefore oil began to leak from the filter. They tighten the filter and cleaned up the residue. They charged me a diagnostic fee. They suggested that I notify commonwealth Dodge to see if yeh would pay for the test and or oil change because I lost so much oil during the leak. Commonwealth Dodge refuse to even return my call. I’ve left multiple messages and have not heard from them. Commonwealth Dodge is the place that I purchased my vehicle in the first place, and have conducted all of my oil changes on the vehicle since I purchased it but two. It sucks that I had to pay for The diagnostic testing fee, as well as a new oil change because of Commonwealth Dodge’s negligence and they won’t even return my call to discuss some compromise….. that’s not professional at all. More

I had a positive experience. I felt no pressure and everyone was professional. So I am very complimentary of this dealer. I felt no pressure and everyone was professional. So I am very complimentary of this dealer. More

Excelente servicio, tanto yo como mi esposo salimos muy complacidos con el trato de parte de Caroline y Angie complacidos con el trato de parte de Caroline y Angie More

Easy experience with helpful people who were knowledgeable and friendly to work with, with good explanations of everything. knowledgeable and friendly to work with, with good explanations of everything. More

Worked with Tyler on getting some service done on my Grand Caravan. He did well communicating with me. Dealer service was good, warranty process was slow (not their fault). Grand Caravan. He did well communicating with me. Dealer service was good, warranty process was slow (not their fault). More

I have been with this dealer for a few years and the experience has always been satisfactory, however, this last time was an absolute failure. They had my car for 10 days and there was zero communicati experience has always been satisfactory, however, this last time was an absolute failure. They had my car for 10 days and there was zero communication as to the progress of the service. I am in the process of trading my truck and buying a new one and I will never consider this dealer for an option in my search for a new vehicle. More

My brakes failed when I was over 700 miles from home. The service staff were knowledgeable, helpful and friendly. They were able to get everything squared away for me the same day for less money than I e The service staff were knowledgeable, helpful and friendly. They were able to get everything squared away for me the same day for less money than I expected. I definitely recommend their service department. More

Our vehicle was dropped off for recall issues. The service department had terrific communication and provided numerous updates throughout the process. I was contacted by text, and also by phone, k The service department had terrific communication and provided numerous updates throughout the process. I was contacted by text, and also by phone, keeping me in the loop. The one problem I had, was that I made the appointment months ago and was provided the date to drop my vehicle off by the department. The delay was due to the parts for the recalls being unavailable. I was informed after the department’s diagnosis, that they needed to order the parts?!? This was no fault of the technician or department manager, this was on whoever scheduled the appointment. Better communication among the employees would be my only ask. The department manager pulled parts from another dealership and completed the work in a couple days. All in all, I am satisfied with repairs and give a high mark to the staff and management for great updates and taking care of the vehicle. More