Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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The quote for the service was very clear. The work done was excellent including connecting my cell phone. I fee like I have a new car! Thank you the service rep and the nice cashier. I The work done was excellent including connecting my cell phone. I fee like I have a new car! Thank you the service rep and the nice cashier. I will be back. Dale was the service rep, not Cathy Ackerman. They both deserve 5 stars! More
Very friendly and knowledgeable. The dealership is very easy to work with. Made our drive to Louisville worth the trip! Would highly recommend. The dealership is very easy to work with. Made our drive to Louisville worth the trip! Would highly recommend. More
Service advisor was very thorough with service requested, cost, and scheduled for completion. very pleased (as usual) with the professionalism and results of this service department. cost, and scheduled for completion. very pleased (as usual) with the professionalism and results of this service department. More
When received car back oil was all over door panel. It was my first oil change and I had to take home and clean. Also when they parked my car after oil no regards of parking and no room on lot to park. It was my first oil change and I had to take home and clean. Also when they parked my car after oil no regards of parking and no room on lot to park. So they wedged it between other cars and could have got dinged up. More
I Took my vehicle there to diagnose the cause of oil leak. Benjamin and his staff assessed the vehicle and identified the cause of the oil leak. When I had my oil changed at Commonwealth Dodge on Prest leak. Benjamin and his staff assessed the vehicle and identified the cause of the oil leak. When I had my oil changed at Commonwealth Dodge on Preston, they had not tighten the oil filter tight enough, therefore oil began to leak from the filter. They tighten the filter and cleaned up the residue. They charged me a diagnostic fee. They suggested that I notify commonwealth Dodge to see if yeh would pay for the test and or oil change because I lost so much oil during the leak. Commonwealth Dodge refuse to even return my call. I’ve left multiple messages and have not heard from them. Commonwealth Dodge is the place that I purchased my vehicle in the first place, and have conducted all of my oil changes on the vehicle since I purchased it but two. It sucks that I had to pay for The diagnostic testing fee, as well as a new oil change because of Commonwealth Dodge’s negligence and they won’t even return my call to discuss some compromise….. that’s not professional at all. More
Worked with Tyler on getting some service done on my Grand Caravan. He did well communicating with me. Dealer service was good, warranty process was slow (not their fault). Grand Caravan. He did well communicating with me. Dealer service was good, warranty process was slow (not their fault). More