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Oxmoor Chrysler Dodge Jeep Ram

Louisville, KY

4.7
1,004 Reviews

4520 Shelbyville Rd

Louisville, KY

40207

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Showing 1,004 reviews

July 11, 2023

They were able to work me in and Handel all of my warranty recalls with one appointment. Staff kept me updated through texts and phone calls. Garret was great to work with as well as the reception More

by rob.nalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Mosley, Cathy Ackerman, David Greenwell, Kevin Zeiser, Bradley Kindoll, Jeremiah Six, Morgan Perry
Jul 17, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

We are happy to hear that Garret was able to assist you with your vehicle needs. We hope to see you again!

July 10, 2023

Took the time to try to diagnose a problem and solve issue. Kept me up to date with all findings. More

by TDougK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Berry
Jul 11, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

TDougK, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 07, 2023

Pro-active about care. They listen and then take appropriate action to resolve an issue rather than top down direction. More

by bilfoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justice, Cathy Ackerman
Jul 10, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hi bilfoch, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 10, 2023 -

bilfoch responded

Thumbs up to all of you who take such good care of your customers!

July 01, 2023

It was great got a new car. The salesman and staff did a great job. More

by adriene_hickerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camden and Darlene
Jul 03, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience!

June 29, 2023

Paul Miller was very thorough in explaining the features on my Honda Civic. He is a very pleasant salesman and helpful in every way. I would recommend Paul and Oxmoor to my friends. More

by rena7336
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Miller
Jun 29, 2023 -

rena7336 responded

Yes

June 29, 2023

Everyone here is very welcoming and went above and beyond. They have Excellent customer service. I highly recommend! More

by ashley.morris2015
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cathy Ackerman
Jul 03, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Oxmoor Hyundai. We hope to see you again.

June 21, 2023

Very disappointed with the service and did not like the dent in my car that I wasn’t made aware of and I had to bring to there attention. More

by Larry Ellery
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Cathy Ackerman
Jun 21, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

I am very disappointed to hear this experience. We obviously fell short of communicating with you. Please contact me at your convenience, so I can learn more about this situation. Sincerely, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

June 21, 2023

Josh, my sales person was extremely knowledgeable and worked the deal at my pace. It took several visits and on every trip he had what I was interested in out front waiting. Closing with the financing d More

by wdavis
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Parker
Jun 22, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

We are happy to hear of the great experience you had with our team here at Oxmoor Chrysler! We thank you for choosing us for your vehicle needs.

June 21, 2023

This dealership beat their competitors' pricing by a long shot on both my new vehicle and my trade! More

by Grand Cherokee
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott, Darlene, Tericka, Jacquan Persley
Jun 22, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our team here at Oxmoor Chrysler!

June 19, 2023

This was an online purchase, so I didn't go to the dealership. My experience with Oxmoor was exceptional. Very friendly staff and very helpful with all my questions. Highly recommend Paul M as he made More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Six, Paul Miller, Morgan Perry
Jun 20, 2023 -

Oxmoor Chrysler Dodge Jeep Ram responded

We appreciate your wonderful review, Kevin! Thank you for choosing Oxmoor Chrysler for your vehicle needs!

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