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Oxmoor Chrysler Dodge Jeep Ram

Louisville, KY

4.6
1,011 Reviews

4520 Shelbyville Rd

Louisville, KY

40207

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Showing 1,011 reviews

September 19, 2013

working with Mr. Ivey Henderson was great. anyone looking for a car or truck should go to Omoor Chrysler Dodge and see Mr.Henderson. thanks Ivey Henderson. Curtis Peach. More

by CurtisPeach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
September 11, 2013

Don't expect good follow-up and assistance after you purchase a new vehicle. Also be wary that your trade does not get paid off up to a month or more after the fact. I don't know it has been a month f More

by ArnoldSchnobrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 04, 2013 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie; whether in our personnel or our processes. Not responding is not a normal procedure of our dealership and the people involved in your sale have been spoken to about this situation. Some no longer work for our company. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Lindsay Jones Internet Sales Manager (502)-855-5880

August 25, 2013

This dealership restored my faith in the industry. They were friendly, helpful, and quick. It seemed that they valued my time as much as I did. The process was smooth, and they got me home in my brand ne More

by jbnaturelover28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boots
August 24, 2013

Eric Hall was an awesome salesman! I have went to other places to buy a car but they shunned me. He was there to make a sale and helped me to make a decision on which auto would be right for me. I bought a More

by nancyfergusin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 23, 2013

My experience with this dealership was excellent. I called to inquire about a car and Lindsay Jones was a very delightful young lady that was very knowlegable and helpful. I then visited and met Chris More

by fkln5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
August 15, 2013

We came in as part of a mailer promotion. We had in mind a vehicle to look at but were not sure we would purchase. Ken showed us exactly what we wanted to see and did not try to push on us higher priced ve More

by eshart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
August 13, 2013

Tracy was very helpful, friendly & efficient. He found the car I wanted & negotiated the discounts I was entitled to. The service staff was also helpful correcting a minor problem with the car. More

by whundley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tracy Leatherwood
August 10, 2013

Initially I had a really poor experience with the service department. After initially being told the car would be in service for 3-4 days, it ended up there for 3 weeks. I understood why but was really fru More

by miken40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
August 05, 2013

I wasnt expecting to purcahse a car that evening. i was just passing by and thought I would just check it out. I guess I was impressed enough as left with a new vehicle. More

by krustezz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanders
July 31, 2013

Excellent sales team and teamwork!!! I came in to get my 2010 Dodge Avenger repaired, and walked away in a brand new 2013 Dodge Avenger. More

by lgales72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toriano Jackson, Ivey Henderson, and Boots