Oxmoor Chrysler Dodge Jeep Ram

Initially I had a really poor experience with the service department. After initially being told the car would be in service for 3-4 days, it ended up there for 3 weeks. I understood why but was really fru department. After initially being told the car would be in service for 3-4 days, it ended up there for 3 weeks. I understood why but was really frustrated with poor communication and was kept guessing as to when my car would finally be finished. The Tate the sales manager stepped in. His communication was excellent. There was no guess work and the car ended up being ready when he said it would. I find the service department very friendly but thought it was worth Tate reminding his folks that a good service department relationship is first based on good service. Friendly is really nice but effective is still more important. I'll bring both of my Jeeps back to service because Tate gets that. More

I wasnt expecting to purcahse a car that evening. i was just passing by and thought I would just check it out. I guess I was impressed enough as left with a new vehicle. just passing by and thought I would just check it out. I guess I was impressed enough as left with a new vehicle. More

Excellent sales team and teamwork!!! I came in to get my 2010 Dodge Avenger repaired, and walked away in a brand new 2013 Dodge Avenger. 2010 Dodge Avenger repaired, and walked away in a brand new 2013 Dodge Avenger. More

Was in the market for used Wrangler. Couldn't find what I was looking for so I looked at a new 2012. Started online negotiation. My offer was accepted. After work I went to dealer, test drove, and b what I was looking for so I looked at a new 2012. Started online negotiation. My offer was accepted. After work I went to dealer, test drove, and bought the Wrangler. Was late so gas tank was not filled at that time. But the dealer did fill my tank one month later when I had the time to drive back up to Louisville. More

Oxmoor Chyrsler Dodge Jeep is by FAR the WORST dealership I have ever wasted my time by visiting. I typically do not write reviews however anyone shopping for a new vehicle deserves to know this before wasti I have ever wasted my time by visiting. I typically do not write reviews however anyone shopping for a new vehicle deserves to know this before wasting a trip like I did. I was looking for a New 2014 Jeep GC that this dealer did not have, I spent hours in their showroom discussing my trade and ended up getting my credit ran 12 times without consent for them to run it! After telling them I was not interested in buying a car from them on 6/23/13, I started to get credit inquiry letters in the mail and I am still getting them today! I can’t believe that a dealer would hotshot my credit when I told them I was not interested in buying a car. I never signed one paper or gave them my Driver’s License. The only information I gave them was my trade in 10-day pay off quote. Not to mention the General Manager Tim called to follow up and hung up on me a few days later when I told him AGAIN that I was not interested. It’s a shame that they had to scheme against me and try to LURE me in to buy a car when I didn’t express interest. THIS DEALERSHIP IS TERRIBLE, THEY CALL AND HARRASS YOU AFTER YOU ASK THEM TO DELETE YOUR CONTACT INFORMATION. THEY WILL RUN YOUR CREDIT TO THE EXTENT OF LOWERING YOUR SCORE!!!! STAY AWAY, TAKE THE TIME TO MAKE THE DRIVE AND VISIT OTHER DEALERS TO GET HONEST SERVICE. I ended up going to Sam Swope off of Dixie in Louisville – not only did the VP of Sales help me out, he ordered the car I wanted directly from the factory without running my credit or taking any information other than my name, phone number and email. More

I had asked for pricing on a new Cherokee from several dealers. Dustin was the only one to respond with an actual price of the car I wanted, with a price that included ALL fees and taxes---just as I requ dealers. Dustin was the only one to respond with an actual price of the car I wanted, with a price that included ALL fees and taxes---just as I requested. He was the only one that actually read my email! After a couple of more emails, the car was mine-- I just needed to come pick it up. The delivery was easy with no surprises. Oxmoor made it easy. More

I had a hard time getting into a car and i came across oxmoor dodge dealership. I was acknowledged by the salesman rami dawod. His customer service was very good and he communicated with me very well. He oxmoor dodge dealership. I was acknowledged by the salesman rami dawod. His customer service was very good and he communicated with me very well. He gave me exact detail of what can be done to move forward in getting into a new car. I would highly recommand any friends and family to him. A good man that real cares about his customers and their needs. purchaser, darrell moss More

One sales person showed us the automobile and was very nice, soft spoken, and polite. However, it went down hill very fast after we went inside. The finance manager, Dexter, was very rude and unprofes nice, soft spoken, and polite. However, it went down hill very fast after we went inside. The finance manager, Dexter, was very rude and unprofessional. He approached my husband and I with a negative attitude and said "I HOPE you all understand the price I just gave you." Then went on to imply that we were ignorant to the fact that the price that he gave us was lower than the PP price that we asked for. The problem was that he wanted to hand write on a price on a peice of paper and not show us the PP price. He was simply playing games and I did not want to play the pricing games. Then we had to wait about 10 minutes before they would give me the keys to my vehicle so that we could leave. The next day another very rude and unprofesional sales person called numerous times harassing us to come back to the dealership. He even called numerous times after we told him there was no way we would ever be back. He even called several times and acted like he did not know who he was calling. I expect to treated with respect and professionalism. Also, I am not your "G" and do not appreciate being spoken to with such disrespect. This dealership will not last long while employing such people as those we dealt with. More

My wife and I are newly married and were looking for a Wrangler as our first new car together. Previously the two of us had been to plenty of lots before and had experience with the car buying process, ho Wrangler as our first new car together. Previously the two of us had been to plenty of lots before and had experience with the car buying process, however none of our prior experience were as easy and enjoyable as our time at Oxmoor Chrysler/Dodge! I could go into detail about how at home we felt, but the bottom line is, I will recommend this dealer to everyone. Rami treated us like family, and got us exactly what we wanted and in a timely manner. I would say we were a little on the picky side when it came to committing to our New Purchase, but I would do it all over again if I could. I am so happy we decided to stop by this dealer to check things out! It really paid off. More

I got a Chrysler 200 yesterday, I have been looking for cars for sometime now, not sure exactly what I wanted or could get due to my circumstances of my current car. Everyone was extremely friendly and did cars for sometime now, not sure exactly what I wanted or could get due to my circumstances of my current car. Everyone was extremely friendly and did everything they could to help me be at ease and satisfied with all they could do. I was very upside down on my current car due to numerous mechanical issues. They were not pushy, did not laugh in my face or complain about not making much money on my deal like Sam Swope Chrysler, Jeeop Dodge did on Dixie Highway. I was very satisfied with the service I received yesterday. Everyone that works there is extremely friedly and made you feel welcomed. I would recommend anyone looking to go see what they could do for you. Thanks for making it a positive experience! Everyone that was involved! More