Oxmoor Chrysler Dodge Jeep Ram

Disappointed with their character. We purchased a vehicle from Oxmoor Jeep Dodge Chrysler 49 days ago. It came with a “3,000 mile or 3-month” warranty — whichever came first. After jus We purchased a vehicle from Oxmoor Jeep Dodge Chrysler 49 days ago. It came with a “3,000 mile or 3-month” warranty — whichever came first. After just two weeks of owning the car, the check engine light came on and the auto start/stop began malfunctioning. We immediately notified the dealership, but we were unable to secure a service appointment until about a month later at our local certified service center. When scheduling the appointment, we explicitly mentioned that we were getting close to the mileage limit on the warranty and were assured it would be taken care of since the issue was reported well within the coverage period. However, when the appointment finally arrived, the car was roughly 100 miles over the 3,000-mile limit — and at that point the dealership refused to honor the warranty, despite the fact that we had documented the problem and scheduled service far earlier. Extremely disappointed that a warranty is treated as meaningless when the customer does everything right — reports the issue early, schedules ahead, and relies on the dealership’s assurance. We expected better accountability and customer service. More

They made sure I knew everything about the car I bought before I left the lot. Everyone was very nice an helpful. Would recommend them for your next car. before I left the lot. Everyone was very nice an helpful. Would recommend them for your next car. More

Top notch service across the board! I will be purchasing all my vehicles from Oxmoor CDJR! I will be purchasing all my vehicles from Oxmoor CDJR! More

I had an excellent experience working with Jacquan Persley. From the moment I walked into the dealership, he was professional, friendly, and genuinely listened to what I was looking for. He never pres Persley. From the moment I walked into the dealership, he was professional, friendly, and genuinely listened to what I was looking for. He never pressured me into deciding and made the entire process smooth and stress-free. He took the time to answer all my questions, explain the features of the car, and ensured I felt comfortable every step of the way. His honesty and knowledge gave me confidence in my purchase, and I couldn’t be happier with my new vehicle. I highly recommend Jacquan to anyone looking for a great car-buying experience! More

The salesman was very professional and everyone helped me as much . The salesman even switched my cover from my old truck to my new truck. as much . The salesman even switched my cover from my old truck to my new truck. More

Fantastic experience buying our Rubicon. Paul exceeded our expectations and Taylor made financing a breeze! Paul exceeded our expectations and Taylor made financing a breeze! More

I feel like the employees worked with me. I am very excited because I got the Jeep of my dreams. I am very excited because I got the Jeep of my dreams. More

From start to finish I had an excellent and easy experience at this dealership. Everyone was kind and easy to work with. Very satisfied with my experience. experience at this dealership. Everyone was kind and easy to work with. Very satisfied with my experience. More