Overturf Volkswagen Kia

Frank was a great help and very friendly. He answered all of our questions and was more than happy to stay late to accommodate us, even spending extra time to show us all the features of the He answered all of our questions and was more than happy to stay late to accommodate us, even spending extra time to show us all the features of the car once more before we took it off the lot. I have had bad experiences with car dealers before and was expecting something similar, but Frank went above and beyond. I was completely satisfied with Frank's handling of our purchase. More

Our first car purchase experience was great! Shawn Graham was very patient with us, he thoroughly explained the process, and went above and beyond to help us get our car. Everyone at Overturf Vo Shawn Graham was very patient with us, he thoroughly explained the process, and went above and beyond to help us get our car. Everyone at Overturf Volkswagen Kia treated us great and were helpful as well. Thank you! More

This is the 2nd Kia Sportage that I have purchased from Overturf and Frank Valle. I had such a good experience the 1st time around that I had no hesitation in returning. I let Frank know that I was interes Overturf and Frank Valle. I had such a good experience the 1st time around that I had no hesitation in returning. I let Frank know that I was interested in trading in my first Sportage for a new one. I was given a very fair trade for my old Sportage and a good price for the new model. There was no hardball or negotiation necessary. It was a fair deal. As a woman negotiating a car deal on her own I feel like I was treated with the utmost respect and there was no attempt to trick me or take advantage. That is incredibly meaningful. I trust Frank. He is straightforward, knowledgeable, honest and so easy to work with. He took the time to explain the features of the vehicle and helped get it set up for me to drive it off the lot. As a previous buyer I can also attest to his willingness to provide o going information and assistance as you settle into knowing your new vehicle. I can’t recommend Frank and Overturf enough! More

They are very friendly, helpful and attentive. I felt like they wanted me to have a positive experience. I felt like they wanted me to have a positive experience. More

I had a great experience very knowledgeable very easy process I didn't feel intimidated they talked to me in a way I could understand everything I'm very happy with my purchase. I live in Yakima and I dr process I didn't feel intimidated they talked to me in a way I could understand everything I'm very happy with my purchase. I live in Yakima and I drove all the way to Kennewick because I wasn't satisfied with my dealership in in Yakima More

Our salesman was amazing, super informative and helpful. Best buying experience we have had to date, thank you! Best buying experience we have had to date, thank you! More

We had a very pleasant car buying experience! I did most of the paperwork online and Brad was very helpful. I did most of the paperwork online and Brad was very helpful. More

Bill is so kind and patient. He was awesome. I enjoyed his service.i will use Kia again because of Bill. He was awesome. I enjoyed his service.i will use Kia again because of Bill. More

I recently purchased a 2020 Kia Soul from Overturf thru Frank Valle and it was a smooth and easy process! Everyone at Overturf has been kind and helpful and I would totally recommend anyone looking for a g Frank Valle and it was a smooth and easy process! Everyone at Overturf has been kind and helpful and I would totally recommend anyone looking for a great car to stop in! This is the fourth car that we have purchased for our family and appreciate good service and dependable vehicles! Thank Frank for all your help, even a full tank of gas! More

Shawn Graham at Overturf Kia in Kennewick Wa and Mark Neely in the Finance Department treated my family and I with kindness, respect and most importantly were Honest people. Shawn was so patient and kno Neely in the Finance Department treated my family and I with kindness, respect and most importantly were Honest people. Shawn was so patient and knowledgeable in giving us information about vehicles. His feedback felt honest and family like. I loved how he was always so supportive, attentive in listening to finding the right vehicle for my family and I. Shawn made every meeting so easy. We met three times. Every time I met with Shawn to test drive he received my family and I with good energy, very kind and respectful and also without having to ask for space he always seemed to give us space to talk to my husband. Looking for a new vehicle can be overwhelming and to be frank I was overwhelmed and in finding the right car. Shawn made the atmosphere be peaceful and enjoyable. My experience with test driving vehicles were smooth and informative. I am so Thankful to Shawn for his patients and kindness and most importantly for his Great help in making sure I found the right family vehicle. I love my Kia sportage, I recommend any momma who has little ones. My children rave the comfort because the back seats can adjust and it’s roomy between the driver and passenger seat and the back seats. My kids are in car seats and my concern is there legs having enough space especially for safety reason. If your looking for a car, I highly recommend you ask for Shawn! More