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Overturf Volkswagen Kia

Kennewick, WA

4.9
1,451 Reviews
Overturf Volkswagen Kia is a local, family owned small business which has been serving the Tri-Cities, WA area for over 60 years. We offer Vehicle Sales, Service, and Parts for both brands. Whether you're looking for a new Volkswagen or Kia , a pre-owned vehicle, oil change, tires, inspection, diagnostics, major service, parts, or accessories, we are here to help. We have a strong and committed sales, service, and parts staff with many years of experience. Feel free to browse our inventory online, request more information about vehicles, set up a test drive, inquire about financing, request a part, or schedule a service! We look forward to serving you!
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1016 West Columbia Dr.

Kennewick, WA

99336

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Showing 1,451 reviews

July 08, 2022

Immediate dismissal of the request to attempt to locate the vehicle I have been searching for. They do not work "outside their local zip code." More

by ryancoster411
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Baer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Overturf Volkswagen Kia responded

We apologize that we were unable to assist you in ordering a Kia Telluride. We have made a policy at this time to save our Telluride allocations for only local customers because we have approximately a year long waiting list of local customers for this specific model. When we have more access to inventory we will be happy to assist anyone with purchasing one, but at this time we can't satisfy the demand in our own market, so are unable to sell outside it.

July 08, 2022

Good experience, Frank really tried to help and make sure I understood the car. Been looking at several others and Overturf's staff and pricing made a difference, never thought I would buy a VW SUV but I am More

by Zwp0002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Overturf Volkswagen Kia responded

Thank you for the business and enjoy your new VW SUV!

July 07, 2022

Great knowledge and excellent customer service. They handled the transaction smoothly and everyone was a great help! More

by Jaysonfarrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Overturf Volkswagen Kia responded

Thank you Jayson! Enjoy your new car!

July 02, 2022

Very personable service. This is our 5th car we bought from them; and we have our favorite safes person. Best prices, best service. More

by humphreysfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Overturf Volkswagen Kia responded

Thank you for the repeat business and enjoy your new car!

June 30, 2022

From the online inquiry to the next morning door delivery I couldn't have asked for a better buying experience. The staff is impeccable and fast! Woo-hoo! So happy with the new car, the whole buying experie More

by Deana R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Overturf Bronner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Overturf Volkswagen Kia responded

Thank you Deana! We appreciate your business and hope you're enjoying your new car!

June 25, 2022

Professional, upfront and honest, very timely and positive experience. Highly recommend buyers seeking a purchase, go here. More

by Kurt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Overturf Bronner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Kurt responded

Great place, wonderful staff 👍

June 25, 2022

Bill was the best to work with! He answered all our questions and always responded Quickly. We love our new Telluride! More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Overturf Volkswagen Kia responded

Thank you Melissa! Enjoy your new Telluride!

June 23, 2022

Doyle helped us from start to finish and was very professional and knowledge. Thank you for making the car buying experience a breeze. More

by Scherf12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Overturf Volkswagen Kia responded

Thank you for the business and enjoy your new car!

June 18, 2022

Frank and Bill were a great help to me. I am super satisfied with my new to me Jetta. More

by peterjones517
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Overturf Volkswagen Kia responded

Thank you for the business and enjoy your new Jetta!

June 17, 2022

The entire process was smooth. No hassle, no haggling, and honest communication. I called with a goal in mind and Bill and the awesome team at Overturf helped me get a payment that More

by HappyAudiOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Overturf Volkswagen Kia responded

Thank you for the business! We are so happy to hear what a great experience you had! We look forward to helping you again in the future!

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