Overturf Volkswagen Kia
Kennewick, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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This was our first car buying experience with a dealer and Shawn made the experience entirely painless. We told him what we were looking for in a car and he was sure to show us cars that fit exactly what and Shawn made the experience entirely painless. We told him what we were looking for in a car and he was sure to show us cars that fit exactly what we wanted. He was very kind and respectful with us and he was a fun guy to chat with throughout the process. You can tell he likes what he does and knows his cars and that makes a big difference! We didn't feel pressured about anything throughout the entire sales process and we will absolutely call Shawn when it comes time to make our next purchase. Super happy with our new Volkswagen! More
Frank listened to what I was wanting and explained fully the the features of the car. He was friendly and easy going and I didn’t feel any pressure that I had to make a decision quickly. Since this is my the the features of the car. He was friendly and easy going and I didn’t feel any pressure that I had to make a decision quickly. Since this is my first hybrid car, there are a lot of details that are new to me. He has indicated a willingness to answer any questions that might come up after the sale of the car which I appreciate! More
I cannot recommend Frank at Kia highly enough! He has been an invaluable resource for both my husband and I on two separate occasions, consistently showing his dedication and expertise. Frank trul He has been an invaluable resource for both my husband and I on two separate occasions, consistently showing his dedication and expertise. Frank truly goes above and beyond for his clients. When the service rider was unavailable to wash my new car, he personally took the time to ensure it was spotless before I took it home. This thoughtful gesture speaks volumes about his character and commitment to exceptional customer service. If you are seeking a knowledgeable and attentive professional, Frank is your guy. He is, without a doubt, the best in the business! More
This was a great car buying experience. Everything was done upfront and efficiently before I drove 3+ hours to get there. I highly recommend this dealership! Thank you Shawn. Everything was done upfront and efficiently before I drove 3+ hours to get there. I highly recommend this dealership! Thank you Shawn. More
Frank was very helpful in helping to pick the right car. The whole process afterwards was very smooth in applying. The whole process afterwards was very smooth in applying. More
Shawn at Overturf was great to work with. Highly recommend. Loving my new telluride. No regrets. Highly recommend. Loving my new telluride. No regrets. More
Shawn Graham is one of the best car salesman I have ever experienced. He listened, ask questions and truly cared that I was getting what I wanted for my next car. He wasn’t pushy. He listened and answered q experienced. He listened, ask questions and truly cared that I was getting what I wanted for my next car. He wasn’t pushy. He listened and answered questions with a lot of knowledge so I could make a good decision. He spent a lot of time past when the dealership had closed to show me personally every nuance and feature of my new car. He wanted to make sure I got the most out of buying from him. Excellent customer service and an easy person to deal with. I would recommend Shawn to anyone looking to learn and understand what is out there in the way of options and finding the right car. Shawn truly made it pleasurable and a great experience. I believe this culture started with their sales manager Mark Neely, who was also patient throughout the whole buying process. I would encourage anyone to buy a car from Shawn and the whole group at Overturf Motor Company. I now understand why they have been in business for so long! More
Easy and painless purchase with no pressure or feeling overwhelmed by sales people. Given an informative “tour” of the car and how to use all the systems to the best of their abilities. overwhelmed by sales people. Given an informative “tour” of the car and how to use all the systems to the best of their abilities. More
Very nice and welcoming, most importantly, honest! Also very eager to help with any questions or concerns. Also very eager to help with any questions or concerns. More
Frank and everyone at Overturf were fantastic to work with. We had a wonderful experience! with. We had a wonderful experience! More