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Overturf Volkswagen Kia
Kennewick, WA
1,390 Reviews
Overturf Volkswagen Kia is a local, family owned small business which has been serving the Tri-Cities, WA area for over 60 years. We offer Vehicle Sales, Service, and Parts for both brands. Whether you're looking for a new Volkswagen or Kia , a pre-owned vehicle, oil change, tires, inspection, diagnostics, major service, parts, or accessories, we are here to help.
We have a strong and committed sales, service, and parts staff with many years of experience. Feel free to browse our inventory online, request more information about vehicles, set up a test drive, inquire about financing, request a part, or schedule a service!
We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,390 reviews
December 30, 2023
Brad was very knowledgeable about the new Kia especially the electronics and was very agreeable to our hours of availability. He was also very responsive to our requests and questions. the electronics and was very agreeable to our hours of availability. He was also very responsive to our requests and questions. More
by Jeff
December 29, 2023
Bill is great! He is a very honest person and takes the extra time to support your needs. Buying a car is a big decision but the staff at overturf made the process He is a very honest person and takes the extra time to support your needs. Buying a car is a big decision but the staff at overturf made the process easy, and left knowing I am in good hands. 100% recommend! More
by Megan Weitz
December 28, 2023
Shawn is amazing! ! He had a great personality, was extremely thorough and knowledgeable with the vehicles. He helped us pick out the perfect car for our budget and lif ! He had a great personality, was extremely thorough and knowledgeable with the vehicles. He helped us pick out the perfect car for our budget and lifestyle needs. If you need someone to help you find a new car, Shawn is your guy. More
by alyssalahaie1
December 28, 2023
Ordered a vehicle that came in earlier than excepted, everyone was great to work with. No issues or concerns. Everyone was great!! everyone was great to work with. No issues or concerns. Everyone was great!! More
by CHAOS5
Verified CustomerDecember 28, 2023
I took my car here to get the radiator fixed and they said they would have it done in about a week. Two weeks later I get a call and they said they just looked at the car and that they told me it was el said they would have it done in about a week. Two weeks later I get a call and they said they just looked at the car and that they told me it was electrical issues and that they would order some parts to fix it. A few days later they called me again and changed the issue to mechanical and not electrical. Another week went by and I got my car back and the radiator was working again, for that day. After I got my car I went home and parked it for the rest of the day. The next day I went and ran my car for a bit and looked at the engine and my radiator fan stopped working again, and I ran the car long enough to turn on the thermostat. I then called again and told them the issue and they said they would look at it again for free and that it would take a few hours but I got it back the next day. They said the fan was working when they plugged it into their computer and said it was fine. I got home and noticed that not only my fan wasn't turning on after let it run for more than 30 minutes mid summer, but they also broke my adjustment lever for my driver seat. I didn't want to call them back for the lever because they probably wouldn't do anything about it. I ended up spending around $1500 for them to keep my car for 3 plus weeks and for them to break the adjustment lever in my car. Please if you are a Kia and Volkswagen owner, do not go here, other shops will actually help you out. More
by Marshall Ames
Employees Worked With
Nathan
December 28, 2023
Frank was amazing to work with while buying our new car. He was available for any questions and gave us time to process our decision. We appreciate him and his support which made the process seamless. He was available for any questions and gave us time to process our decision. We appreciate him and his support which made the process seamless. More
by cjamieson8767
December 28, 2023
Excellent experience and customer service Larry went above and beyond my expectations throughout my lease and ultimate purchase above and beyond my expectations throughout my lease and ultimate purchase More
by gmgiordano
December 26, 2023
Frank is great to work with! Thank you Overturf for an easy pleasant buying experience! They go above and beyond! Always a pleasure doing business with you guys! Thank you Overturf for an easy pleasant buying experience! They go above and beyond! Always a pleasure doing business with you guys! More
by efrainsolano
December 26, 2023
Worked with Shawn as soon as I got to the dealership. He wasn't pushy and gave me the details I asked for in a timely fashion. Car has been excellent so far. He wasn't pushy and gave me the details I asked for in a timely fashion. Car has been excellent so far. More
by brandon.extrom13
Employees Worked With
December 23, 2023
Over a year later, very happy with my purchase that Frank helped me with - highly recommended! helped me with - highly recommended! More
by JBann
Employees Worked With
