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Overturf Volkswagen Kia

Kennewick, WA

4.9
1,390 Reviews
Overturf Volkswagen Kia is a local, family owned small business which has been serving the Tri-Cities, WA area for over 60 years. We offer Vehicle Sales, Service, and Parts for both brands. Whether you're looking for a new Volkswagen or Kia , a pre-owned vehicle, oil change, tires, inspection, diagnostics, major service, parts, or accessories, we are here to help. We have a strong and committed sales, service, and parts staff with many years of experience. Feel free to browse our inventory online, request more information about vehicles, set up a test drive, inquire about financing, request a part, or schedule a service! We look forward to serving you!
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1016 West Columbia Dr.

Kennewick, WA

99336

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Showing 1,390 reviews

February 16, 2024

Bill helped me find a great vehicle at an affordable price. He didn't hold knowing my father against me, so that was wonderful also! Thank you Bill and the entire Overturf team! I will be back again and More

by Lindsay.hages
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jen Overturf Bronner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Overturf Volkswagen Kia responded

Thank you Lindsay! We appreciate your business and enjoy your new car!

February 14, 2024

Great and fast service! Worked hard for us to get us into the vehicle we wanted More

by Margaret_wachter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Overturf Volkswagen Kia responded

Thank you for your business and enjoy your new Telluride!

February 14, 2024

Great experience working with Frank at Overturf. His customer service is top notch and the whole process of buying a car was fantastic! I appreciated the experience of going through Overturf! More

by hammgreg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen Overturf Bronner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Very disappointed Very disappointed After buying 5 vehicles from Overturf in Kennewick, Washington. I thought I would be treated a little bit more fairly but I wasn't so I will never go back to them a More

by Jimlbadger1964
Recommend Dealer
No
Employees Worked With
Bill Keough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Keough
Feb 19, 2024 -

Overturf Volkswagen Kia responded

We have valued your business over the years and are sorry to hear that you felt this way after the sale. We are here for you if you decide to shop here again in the future.

Feb 21, 2024 -

Jimlbadger1964 responded

Don't get me wrong, no hard feelings. My wife loves her new car, but you let $100 come between a loyal customer. You added $100 to my new car loan and then marked up my trade for 4400! In my eyes that is not good business! If you would have paid my car off 100 % i would not have cared, so lunch is on me!

February 10, 2024

Frank listened to what I was looking for and I am thoroughly impressed with his “Frankness”, pun intended! Very personable and professional! I enjoyed working with him throughout this purchase, loo More

by terri729a
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Easy and helpful. Explained everything well with a friendly attitude. I would buy there again. More

by PSUJF
Recommend Dealer
Yes
Employees Worked With
Don Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Baer
January 30, 2024

Salesman Shawn graham went out of his way to make sure I got the car I wanted even come in on his day off to make sure the deal got done pleasant experience More

by jlgage
Recommend Dealer
Yes
Employees Worked With
Don Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Baer
January 29, 2024

I came in knowing exactly what I wanted and Frank made it all happen! Stress free and a great time. Thank you Frank for being so kind and helpful. You are appreciated! More

by kayramerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Great dealership awesome people. Came in at 5pm to possibly purchase a vehicle shawn came out and started helping right away with any questions needed he had an answer even the littl More

by Johnny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen Overturf Bronner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

A salesperson can often have a reputation for being a bit overwhelming. However, when I had the pleasure of meeting Shawn, it was a complete game-changer! He went above and beyond to cater to my needs and de More

by Crystal.amber15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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