Overturf Volkswagen Kia
Kennewick, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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I walked in on a Saturday with no appointment with the intent to just explore some Kia Models. The sales associate Shawn Graham met me outside. He didn't pressure me or feel like I had to check out anythi intent to just explore some Kia Models. The sales associate Shawn Graham met me outside. He didn't pressure me or feel like I had to check out anything I wasn't interested in. He let me explore at my pace and was super helpful to my questions. Shawn was respectful, and easy going. He took my needs in the vehicle into careful consideration and recommended a few models. I ended up testing out a Forte and took me on a great route to test out different features the car had, like the lane departure assist and different drive modes. Originally I wasn't looking for a new car but the outstanding customer service of not just Shawn, but every staff I interacted with, I ended up walking out with a new car. The staff at Overturf were pleasant, welcoming and not trying to upsell me. They simply let me dictate my experience and answered all questions. Once I decided to buy, Shawn walked me through the start of financing process, and while we waited to get to the finance team (they were super busy) he showed me all of the features and how to use them and how to access a video catalog to refer to if I forgot something. They detailed the car again while I signed papers and I was good to go with my new Kia. More
Frank was wonderful to work with! Very friendly and honest. He goes above and beyond to ensure you are satisfied and knowledgeable about your new car. Very friendly and honest. He goes above and beyond to ensure you are satisfied and knowledgeable about your new car. More
Frank was an exceptional salesperson during my recent purchase of a Kia Forte. His extensive knowledge of the vehicle and its features made the buying process smooth and efficient. He patiently addressed purchase of a Kia Forte. His extensive knowledge of the vehicle and its features made the buying process smooth and efficient. He patiently addressed all my queries and ensured I felt confident in my decision. Frank's friendly demeanour and professionalism made the entire experience enjoyable. I highly recommend seeking him out More
My wife and I just purchased our 4th Kia from Bill at Overturf. Bill is the best salesman in the tricities!!! Easy to work with and fair. He works with us to get what we want and within our budget. A Overturf. Bill is the best salesman in the tricities!!! Easy to work with and fair. He works with us to get what we want and within our budget. Amazing job!! Thank you!! Mark in Finance shows you all your options with ZERO pressure. He tells you the advantages of each item and explains how they will benefit you!! Fantastic job to the team over there. More
bill responds quickly and professionally to all my questions and requests. when the time comes i'll purchase another vehicle from him. thank you, bill questions and requests. when the time comes i'll purchase another vehicle from him. thank you, bill More
Frank was great! Would definitely recommend Frank and his team at Overturf Kia. Thank you Would definitely recommend Frank and his team at Overturf Kia. Thank you More
Shawn was amazing to work with! We told him exactly what we wanted (hard to get on the lot right now) and. He helped us track down the right car, helped work out a dealership trade We told him exactly what we wanted (hard to get on the lot right now) and. He helped us track down the right car, helped work out a dealership trade, and got the vehicle ready for us to pick up in about a weeks time. Shawn is very friendly, outgoing, and efficient. He shared the knowledge he had to get us in the right vehicle, without being pushy/having an agenda, and when we picked it up he made sure to show us all of the features on our new car. If you’re looking for a new car go to overturf and ask for Shawn Graham you won’t regret it! More
We had a great experience with Frank. We really felt like he listened to our wants and needs, and pointed us in the right direction. He was honest, and personable. He was patient with us, We really felt like he listened to our wants and needs, and pointed us in the right direction. He was honest, and personable. He was patient with us, gave us as much time as we needed to make our decision. The finance team was also awesome, and didn't try and push extras on us. More
Very easy, low stress purchase. Very knowledgeable, answered all my questions. Great service! Very professional Very knowledgeable, answered all my questions. Great service! Very professional More
Frank was awesome. ..we were not pushed in any way to buy and he explained all we needed to know. ..we were not pushed in any way to buy and he explained all we needed to know. More