Overturf Volkswagen Kia

great sales staff,easy and no pressure, stopped to see what was available in used market and mike was more than helpful in showing me all options and costs involved in used ,new and lease ar stopped to see what was available in used market and mike was more than helpful in showing me all options and costs involved in used ,new and lease areas.ended up leasing new for less than buying used and am looking to trade another vehicle.we will now send all of our auto business to overturf,great place to do business. More

Good with freindly people to work with Visit was pleasant with help from salesman but would like more options when purchasing. Example open to more vehicles at around same cost with similar Visit was pleasant with help from salesman but would like more options when purchasing. Example open to more vehicles at around same cost with similar features. More

Overturf Q5 Great car but even greater Sales Crew!! They valued my time & were easy to deal with - highly recommend the Overturf Group! We could not be happier Great car but even greater Sales Crew!! They valued my time & were easy to deal with - highly recommend the Overturf Group! We could not be happier More

Excellent customer service!!! Doyle our salesperson was outstanding. We would highly recommend him to anyone looking to buy a vehicle. Paperwork was done quickly and everything was Doyle our salesperson was outstanding. We would highly recommend him to anyone looking to buy a vehicle. Paperwork was done quickly and everything was taken care of perfectly! We will definitely be returning to this dealership! More

Awesome customer service Straight up easiest automobile transaction I've ever had. Fast, well faster than most car buying experiences, Rick & Jen have great personalities and Straight up easiest automobile transaction I've ever had. Fast, well faster than most car buying experiences, Rick & Jen have great personalities and weren't pushy or trying to make a buck. They clearly both wanted to find the best option for me, and the best deal. I will definitely be going back in the future! More

service By now they know me by name.. always great to work with and a large choice of vehicles to choose from, they let us know about all the dealership deal By now they know me by name.. always great to work with and a large choice of vehicles to choose from, they let us know about all the dealership deals. More

Easy buying experience! we live in the Yakima valley and had been car shopping for a few weeks. After narrowing our search and doing our homework by comparing cars, prices, a we live in the Yakima valley and had been car shopping for a few weeks. After narrowing our search and doing our homework by comparing cars, prices, and warrantys, we decided on a Kia Optima. We decided to see what was available online at Overturf and found several cars of interest to choose from. We emailed for an "e-price" and heard back from Jen very quickly with a fair price. The next day we took the drive down to look at a car. We were immediately greeted by Frank who was very helpful but not obnoxious or overbearing. He was knowledgeable, engaging, and truly had our interests in mind. He made our experience much more enjoyable than we ever imagined! In fact, by the time we left, we had several conversations with other employees about hobbies, interests, and even favorite vacation spots. They don't just talk about cars there. Upon leaving, Frank gave us a tour of the dealership and through the service department introducing us to other employees. More

bought a new Audi Q5 Jerry knew the vehicle really well and explained everything. We had a price in our mind what we wanted to pay and they beat it. No pressure, just hon Jerry knew the vehicle really well and explained everything. We had a price in our mind what we wanted to pay and they beat it. No pressure, just honesty More

Paid too much for very little Issue: $99 to code a new key to the car... First off let me state that for the same service in Seattle it was $50 & when talking to Doug @ Overturf he Issue: $99 to code a new key to the car... First off let me state that for the same service in Seattle it was $50 & when talking to Doug @ Overturf he stated that the cost to code new keys was more then the quoted price I'd just received frm Carter VW in Seattle. $300 for one key to open a car seems steep. But one I was willing to pay. However, once I brought the car in to get coded & programmed they couldn't program the key w/o first charging me another $100 to diagnose the issue. So I opt out of getting the remote entry & what I receive is a $200 half key that I have no way to attach to a key chain. I'm only in the area for a short time more but I'll travel to any other VW service station (even Seattle vs. go back to Overturf) & I'd suggest you get quotes & do the same. More

I have purchased 4 Volkswagons from Overturf, and each time it has been an easy and simple process. As well, I enjoy the testosterone filled conversations with the gentleman in management and sales. It is time it has been an easy and simple process. As well, I enjoy the testosterone filled conversations with the gentleman in management and sales. It is always fun to chat with guys that are guys! Nick P. More