Overturf Volkswagen Kia
Kennewick, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Excellent experience! Buying from Overturf is fantastic!!! Everyone we worked with was positive, professional and pleasant. We truly appreciate the quality level of customer service. They made fantastic!!! Everyone we worked with was positive, professional and pleasant. We truly appreciate the quality level of customer service. They made us feel very special. Thanks! More
We were looking for a VW Passat TDI. We were greated by Jerry when we walked onto the lot, he was very polite and informative--we wanted to look at some other VW vehicles as well but told Jerry we would li Jerry when we walked onto the lot, he was very polite and informative--we wanted to look at some other VW vehicles as well but told Jerry we would like to take the Passat we ended up purchasing for a drive. Jerry got it ready for us and we took it for a drive--when we returned, Jerry met us and informed us Kerby would help us as he (Jerry) had to help a customer with a pre-arranged appointment. We visited with Kerby and discussed options, and Kerby conferred with Mark about financing, payments, and some other questions we had that did not necessarily pertain to the consumation of an agreement. Jerry dropped in on the negotiations after his appointment. We agreed to the purchase and Mark finalized all the paperwork and thoroughly went over all of it with us. At no time during our visit did we ever feel pressured to make a decision/purchase---it was a very relaxed, congenial, pleasant experience. I was VERY IMPRESSED!! More
Everyone was great, including sales person, manager and the people at the service department. It was a now pressure sale and Brent was very patient with explaining all my questions. the people at the service department. It was a now pressure sale and Brent was very patient with explaining all my questions. More
I couldn't believe Bill had remembered my name with a follow-up on a previous request for a used car. More than 8 months passed and he called me about a new used cabriolet that came in. That's service! follow-up on a previous request for a used car. More than 8 months passed and he called me about a new used cabriolet that came in. That's service!! So, when it came time to look at a new car he was the 1st one we came to see. He immediately recognized me and it had been months. Needless to say me wife wanted to deal with him for sure and we're excited about our new Jetta TDI. My son buoght one in 2010 and loves it. the mileage is extraordinary! I'm new to diesel but I know, Bill and your service staff who he introduced us to will be valuable help. Thanks for your help. Aaron Galey More
This is the second car we have purchased from Overturf. The salesmen and finance staff are knowledgeable, helpful, and we had a great experience with both purchases. The service department has been effici The salesmen and finance staff are knowledgeable, helpful, and we had a great experience with both purchases. The service department has been efficient and has provided us with great customer service. More
when we got to the dealership, we were both fighting colds --especially me and not feeling good, but Jen met, us showed us the cars we had asked about and was very helpful --explaining all the things we colds --especially me and not feeling good, but Jen met, us showed us the cars we had asked about and was very helpful --explaining all the things we would need to understand, and that made it very easy on us---so yes we are pleased with both the overturf dealership and the staff---Thank you Overturf for not only a good experience but a good car---- Gloria and Conrad Josey More
I have purchased to automobiles from Overturf during the last few years. The sales and finance department have treated us with the utmost respect, and the service department has been incredible to work wit last few years. The sales and finance department have treated us with the utmost respect, and the service department has been incredible to work with. More
Great experience! Jennifer's knowledge of the vehicle was very helpful. That's all I have to say. I love VW's and have driven them all my adult life was very helpful. That's all I have to say. I love VW's and have driven them all my adult life More
Bill Keough is a wonderful salesperson. We know we can trust his integrity. He is always honest and very kind. We have purchased 10 cars over the years with Bill as the salesman. He is top quality and trust his integrity. He is always honest and very kind. We have purchased 10 cars over the years with Bill as the salesman. He is top quality and so are the cars! A perfect match! More