Overturf Volkswagen Kia
Kennewick, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Great customer service, and really great to work with. Would recommend if you need a car go to them! Would recommend if you need a car go to them! More
Frank, Shawn, Larry and Mark were all top notch in knowledge and hospitality. Teamwork without ego is a beautiful thing to witness. I appreciate each and every one of you. knowledge and hospitality. Teamwork without ego is a beautiful thing to witness. I appreciate each and every one of you. More
First I took my vehicle in for service and a recall, Rob was my contact for the service department, he was outstanding, he kept me updated and was always knowledgeable and upfront. When I went to pick my ca was my contact for the service department, he was outstanding, he kept me updated and was always knowledgeable and upfront. When I went to pick my car up I saw a couple of cars I was interested in and Rob took me out and showed them to me. I decided to trade my VW Touareg in and that’s when I started working with Shawn. Shawn was very nice, knowledgeable and not pushing, car salesman make me nervous! I ended up buying a used Subaru Forester Sport, thanks to Shawn’s calm and courteous demeanor, he was true professional through the whole process. He even took the time to go over the overall components and accessories which help a lot. I would rate Rob and Shawn very high for their customer service and knowledge. They are the reason I chose to buy my car at Overturf. Thank you Rob Johnson and Shawn Graham. I will recommend anyone interested in buying a car to ask for Shawn. More
Everyone there was very knowledgeable. Even when short staffed they were helpful and professional. I would absolutely use them for all other car purchases. Even when short staffed they were helpful and professional. I would absolutely use them for all other car purchases. More
This is my second purchase from Overturf VW! Shawn was absolutely fantastic—he listened attentively when I explained my needs and goals for finding a new vehicle and he helped me find the perfec Shawn was absolutely fantastic—he listened attentively when I explained my needs and goals for finding a new vehicle and he helped me find the perfect one! He made the whole experience pleasant and low-stress! Thank you, Shawn! More
Mike was very helpful and very responsive with questions. Gave me the time to test the cars I was interested and didn't push me to make any decisions. Gave me the time to test the cars I was interested and didn't push me to make any decisions. More
Frank was really helpful. We planned to pick up the new vehicle on a Monday, but ended up reaching out Sunday morning to see if we could finalize everything a day early. Frank We planned to pick up the new vehicle on a Monday, but ended up reaching out Sunday morning to see if we could finalize everything a day early. Frank came to the office in his day off and helped us close. More
Frank was great at answering questions and responsive. Frank is knowledgeable, friendly, and has integrity. Judging by his positive attitude, Frank enjoys his job and it makes a difference in the car buyi Frank is knowledgeable, friendly, and has integrity. Judging by his positive attitude, Frank enjoys his job and it makes a difference in the car buying experience. 10/10 would recommend. More
My entire experience at the dealership exceeded expectations. Frank was accommodating, informative and I never felt the least bit rushed. He answered all my questions and eased my way into my decis expectations. Frank was accommodating, informative and I never felt the least bit rushed. He answered all my questions and eased my way into my decision. I would recommend both the dealership and Frank for your next vehicle purchase. He was exceptional! More