
Overturf Volkswagen Kia
Kennewick, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,429 reviews
If you want a knowledgeable and low-pressure vehicle purchase than Larry is your salesman. Best buying vehicle experience ever. And, I have purchased a lot of vehicles in my time. purchase than Larry is your salesman. Best buying vehicle experience ever. And, I have purchased a lot of vehicles in my time. More

Overall bad experience. We bought a used vehicle from this dealership. At the time of the purchase, the vehicle looked flawless. The online sales pictures did not show any da We bought a used vehicle from this dealership. At the time of the purchase, the vehicle looked flawless. The online sales pictures did not show any damage at all. We were told the vehicle had no reported accidents. As soon as we took it home and washed it, a giant deep scratch and scuff mark approximately 8 inches long, magically appeared in the rear left corner. It looked like it had just been painted over with a brush. The fact that it was not visible when we thoroughly inspected and purchased the car, means that it was covered up and hidden pretty well. When we went back to the dealership to complain about it, The sales manager said that it was our fault for Supposedly not seeing it, claiming the damage had been there and visible the entire time. He even said that he was insulted for us saying that they hid the damage on the vehicle. Our salesman was pretty helpful and agreed that none of the damage was visible when we bought the car. Any dealership that hides damage that bad and is not upfront about it when you buy a vehicle from them will not be recommended by us. More

Great customer service Frank Valle went beyond our expectations of customer service to make sure we got the best experience in buying a car. He provided us with the informat Frank Valle went beyond our expectations of customer service to make sure we got the best experience in buying a car. He provided us with the information needed about the vehicle and followed up with us after the sale in case we had questions. I would definitely recommend Frank Valle to anyone. More

Thumbs all the way up! Thank you Bill Keough for the great experience at Overturf VW. This is our first Purchase from you giys and we had a great experience. Wishing you all Thank you Bill Keough for the great experience at Overturf VW. This is our first Purchase from you giys and we had a great experience. Wishing you all great success!!! More
Helpful and friendly It was great working with Frank. He explained everything about the vehicle and we had a nice conversation when I test drove it. I would definitely rec It was great working with Frank. He explained everything about the vehicle and we had a nice conversation when I test drove it. I would definitely recommend the dealership to friends. More

Pleasant, knowledgeable, not pushy I have looked at several vehicles in the past year Frank Valle was always pleasant, knowledgeable and never pushy. He had or found answers to all ques I have looked at several vehicles in the past year Frank Valle was always pleasant, knowledgeable and never pushy. He had or found answers to all questions. I have been working with service department for many years and two cars they are simply said "Great". Now I start down the road with my 2nd new car in 10 years and will continue to take my needs here. More
Amazing Service Very helpful and informative! All my questions were answered and everything was explained well. I am glad I had Frank Valley assist me in finding the Very helpful and informative! All my questions were answered and everything was explained well. I am glad I had Frank Valley assist me in finding the perfect vehicle. More
Had a great experience purchasing my second vehicle from Frank and Larry! Cannot recommend them and the dealership enough. Entire staff is friendly and the process is quick and easy! Frank and Larry! Cannot recommend them and the dealership enough. Entire staff is friendly and the process is quick and easy! More

xxxxing outstanding!! I called and got connected with Frank. I'm an extrovert and I told him exactly what I had to offer/work with and he got it done. All in my favor. I wa I called and got connected with Frank. I'm an extrovert and I told him exactly what I had to offer/work with and he got it done. All in my favor. I wasn't expecting everything to happen so fast (1 hour) and I was back at the dealership signing papers. Truly a great guy and team, highly recommend. Michael Cassens More
Two cars. Two great experiences. My husband and I recently traded both of our cars. I push ally drive our new Soul and he drives the Sorento. We love both cars; great fuel economy, fa My husband and I recently traded both of our cars. I push ally drive our new Soul and he drives the Sorento. We love both cars; great fuel economy, fantastic safety features and both handle like a dream. Although we plan to enjoy our cars for a long while, we will definitely call Frank Valle again when it is time to trade. More