Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Overturf Volkswagen Kia
Kennewick, WA
1,368 Reviews
Overturf Volkswagen Kia is a local, family owned small business which has been serving the Tri-Cities, WA area for over 60 years. We offer Vehicle Sales, Service, and Parts for both brands. Whether you're looking for a new Volkswagen or Kia , a pre-owned vehicle, oil change, tires, inspection, diagnostics, major service, parts, or accessories, we are here to help.
We have a strong and committed sales, service, and parts staff with many years of experience. Feel free to browse our inventory online, request more information about vehicles, set up a test drive, inquire about financing, request a part, or schedule a service!
We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,368 reviews
November 23, 2024
The dealership was fantastic everyone was nice there and really helpful, even the guy who helped us I believe his name was Shawn. Thank you for everything you guys are amazing. really helpful, even the guy who helped us I believe his name was Shawn. Thank you for everything you guys are amazing. More
by Destini alferez-webber
Employees Worked With
November 22, 2024
Shawn was low to actually no pressure, just very informative & helpful. The financing meeting went smoothly & too was no pressure. We loved our experience, thanks Overturf! informative & helpful. The financing meeting went smoothly & too was no pressure. We loved our experience, thanks Overturf! More
by Christy P
November 21, 2024
I was very impressed with the advance negotiating and low pressure environment to purchase my new Atlas Crossport. I traveled a long distance to complete the purchase and Bill and Team were very helpful ha pressure environment to purchase my new Atlas Crossport. I traveled a long distance to complete the purchase and Bill and Team were very helpful having the vehicle and paperwork ready to go. Highly recommend. More
by Curtcpa
Verified CustomerNovember 20, 2024
Bill was easy to talk to and was eager to help us find a car that suited all of our wants and needs. We drove away with a car that fit our budget and filled every request we had when we walked through the d car that suited all of our wants and needs. We drove away with a car that fit our budget and filled every request we had when we walked through the door. More
by CAITLYN.SS.SWEENEY
November 19, 2024
Excellent service, went well beyond to make sure we got exactly the vehicle we wanted. Kept us informed about details throughout the process. Transparency in pricing, delivery and additional insurances. Ou exactly the vehicle we wanted. Kept us informed about details throughout the process. Transparency in pricing, delivery and additional insurances. Outstanding experience! More
by cgeffen
Employees Worked With
November 15, 2024
They are helpful, friendly, efficient and easy to work with during the whole car-buying process. with during the whole car-buying process. More
by Brenda1961
Employees Worked With
November 14, 2024
Cannot possibly have even imagined a better car buying experience. Thank you Shawn and everyone else who made the process (which admittedly I was not excited for) efficient, family friendly, and all in al experience. Thank you Shawn and everyone else who made the process (which admittedly I was not excited for) efficient, family friendly, and all in all, just an excellent time! And the best part is all the way across the state and into the mountains I'm still in love with my new-to-me vehicle! Thanks Again! More
by cabovail2014
November 14, 2024
The EV9 in white was hard to find. Overturf gave us a test drive in another EV9. I loved the car, the salesman and the dealership. Felt like family in a good way. It took a while to se Overturf gave us a test drive in another EV9. I loved the car, the salesman and the dealership. Felt like family in a good way. It took a while to search for the exact right car but they kept us advised, and finally found a match. The sales process and paperwork processing were actually pleasant, the orientation was exceptional as the salesman drove to our house on his day off. The car is as awesome as the dealership. More
by PBCADWELL
November 10, 2024
Excellent how they helped me all the very friendly staff. I recommend it, thank you for your good help. I recommend it, thank you for your good help. More
by Flormadrigal242
November 10, 2024
We recently purchased a vehicle from Kia Overturf and couldn’t be happier with the experience. Our Salesman Frank was friendly, personable, and eager to help us without being pushy. He is an incredib couldn’t be happier with the experience. Our Salesman Frank was friendly, personable, and eager to help us without being pushy. He is an incredibly knowledgeable salesman and made it a point to take his time to understand our needs. What stood out most, was his sales support. From beginning to end he was very responsive, even on his days off. Overall, we felt valued and respected throughout the whole process. We would highly recommend Frank for anyone looking for a vehicle and exceptional customer service. More
by jjpatterson
