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Ourisman Toyota 40

Edgewood, MD

4.7
502 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 502 reviews

January 08, 2025

We had a surprisingly pleasant buying experience. No pressure tactics or questions designed to maximize dealer leverage. Good price on car in stock. Only disappointing aspect was lack of knowledge More

by crouch-crate-gem
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hope E
Jan 09, 2025 -

Ourisman Toyota 40 responded

Thank you for the feedback! We strive to make every customer interaction enjoyable and straightforward. We sincerely apologize for the gap in knowledge regarding the RAV4 Prime and its unique features. As EV technology evolves at a rapid pace, we recognize the importance of being well versed in these advanced systems to better educate our customers. Your comments are invaluable and will be shared with our team to enhance training and ensure our staff can guide buyers through the features of plug-in hybrid and electric vehicles. Thank you again for bringing this to our attention, and we hope you're enjoying your new RAV4 Prime! If you have any further questions or need assistance understanding its modes, please don't hesitate to reach out to me at rjackson@outiosmancars.com Ron Jackson

January 06, 2025

Oursman Toyota 40 performance was efficient. . Don Ward, advisor, was most informative, helpful, and very attentive. More

by tom.5841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Ward
Jan 08, 2025 -

Ourisman Toyota 40 responded

Thank you for your kind words, I'll be sure to pass this on to Don!

January 03, 2025

I always have my car serviced at Ourisman Toyota 40. I have been going there for more than 10 years. Their customer service representatives, automotive technicians, quality of work, and prices are all f More

by Service Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Ward
Jan 08, 2025 -

Ourisman Toyota 40 responded

We are happy to hear you have been a loyal customer for a decade! Keep coming back, we are always delighted to assist with your vehicle service needs.

January 01, 2025

Ethical, honest, knowledgeable staff, who care for the client and go out of their way to meet the clients needs. Nothing bad to say about my experience buying a car here. More

by Bryce B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob and Kelsie
Jan 02, 2025 -

Ourisman Toyota 40 responded

Thank you, we truly appreciate your business and taking the time to leave us feedback!

December 28, 2024

Friendly service and professional Service person tried his best to get me out before 9 to get to a doctor appointment More

by Stephen307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ward
Dec 30, 2024 -

Ourisman Toyota 40 responded

Thank you for taking the time to leave feedback. I'm happy to hear we were able to meet your expectations!

December 28, 2024

The saleswoman, Kelsey, was the best we've ever worked with. She asked what we needed and offered a bunch of alternatives. She even had people stay late at the dealership to get us our car to us to meet o More

by steve
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelsey Pike five stars
Dec 30, 2024 -

Ourisman Toyota 40 responded

We are happy to hear Kelsey was the best! From our entire Ourisman team, congratulations on your new vehicle.

December 27, 2024

iDerrick Cartwright and team were amazing best experience I have had purchasing a vehicle. Extremely professional and super friendly. More

by Jmvnj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ourisman Toyota 40 responded

We are elated to hear you had such an amazing experience. Enjoy your new vehicle and have a Happy New Year!

December 21, 2024

Kaitlyn was easy to work with and responsive to my inquiries. She was attentive to our needs without being overbearing. I would recommend Kaitlyn to family and friends. More

by Wong5
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ourisman Toyota 40 responded

Thank you so much, congratulations on your new vehicle. We are happy to hear Kaitlyn was attentive, we are always here if we can be of any future assistance!

December 12, 2024

Patrick was friendly, attentive, and efficient. Communication was great and he certainly learns his audience quickly. That's a big plus. Even though it was a busy day and the final transaction took More

by Mes3605
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ourisman Toyota 40 responded

We truly appreciate you taking the time to provide feedback. Enjoy your new vehicle!

December 10, 2024

Been purchasing cars from these guys FOREVER! !! Kevin is always on his game.. kind compassionate and a good listener.. they are a pleasure to do business with !! Need a new vehicle.. go see my g More

by Barb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ourisman Toyota 40 responded

We greatly appreciate the review! Kevin is amazing, and we are so happy to hear he took great care of you.

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