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Ourisman Toyota 40

Edgewood, MD

4.7
502 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 502 reviews

February 16, 2025

We loved working with Kaitlyn Pike. She was extremely helpful and pleasant and made sure she answered all our questions. There was no pressure to make the purchase, she made us feel mor More

by Michele
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Ourisman Toyota 40 responded

Kaitlyn truly values creating genuine relationships with customers, and it’s amazing to know that you felt like family. We appreciate your trust in us and are so happy that you found the perfect car. If you ever need anything else, don’t hesitate to reach out. Enjoy your new ride Ron Jackson Business Manager

February 14, 2025

I just came from Ourisman 40. I had to have four new tires put on my car no charge to me and they came out and explained to me what they needed to have done. Although it was a lon More

by Trdgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Texas Greg Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ourisman Toyota 40 responded

Glad to hear we were able to address your concerns. Frank is amazing, and we are happy to hear he took good care of you and your vehicle!

February 01, 2025

Kaitlyn was very easy to work with and very transparent. She was no pressure and very helpful. More

by mgsalemi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Ourisman Toyota 40 responded

I'm so glad to hear that Kaitlyn made the process smooth and stress-free for you! It sounds like she really provided the support you needed. It’s always great when someone can make a big task feel so manageable. Ron Jackson Business Manager

January 29, 2025

Kaitlyn was super helpful in getting me in the car that I wanted and to a number that I was comfortable with. Dez in finance was also helpful in getting my payment to a number that is comfortable in my month More

by Tyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dez
Feb 14, 2025 -

Ourisman Toyota 40 responded

Thank you so much for the kind words! We're thrilled to hear that Kaitlyn and Dez were able to help you find the perfect car and a payment plan that fits your budget. We truly appreciate your feedback and are glad we could assist in making the process smooth for you Ron Jackson Business Manager

January 26, 2025

Patrick was absolutely wonderful! He made the entire car buying experience extremely smooth. Communicated every step along the way. The staff were extremely welcoming the moment we wa More

by Kphelps321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Ourisman Toyota 40 responded

That's so awesome to hear! It sounds like Patrick and Ron really went above and beyond to make your car buying experience a great one. Glad you're loving your new Camry – it must feel exciting driving off with that Ron Jackson Business Manager

January 25, 2025

Friendly service, very informative. Also helpful with scheduling appointment when adjustments were needed. Thank you. More

by aminta_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Monks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Ourisman Toyota 40 responded

Thank you for the kind review!

January 24, 2025

Frank and Ron were wonderful to work with. They both took the time to help us with the service we needed for our vehicle. Thank you and keep up the great work. Would highly recommend this deal More

by stephieb325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Ourisman Toyota 40 responded

Thank you so much for the recommendation!

Feb 14, 2025 -

Ourisman Toyota 40 responded

Thank you so much for your kind words! We're thrilled to hear that Frank and Ron were able to assist you and provide excellent service. We truly appreciate your recommendation and are grateful for your support. We'll make sure to keep up the great work for customers like you Ron Jackson Business Manager

January 19, 2025

I cannot recommend Patrick highly enough! From the moment I walked into the dealership, he made me feel like a valued customer. His personalized approach set him apart; he took the time to tr More

by mike.owens325
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Ourisman Toyota 40 responded

Thank you so much for sharing such a thoughtful and detailed review. It’s clear that Patrick's personalized approach, transparency, and dedication to making the process enjoyable really stood out to you. We’ll be sure to pass along your kind words to him. We’re lucky to have someone like Patrick on our team! Best of luck with your new vehicle, and thanks for choosing us Ron Jackson xxM

January 15, 2025

Mr. Derrick Cartwright was a pleasure to work with. He is very professional and kind. He helped me find a rare vehicle that I put a deposit on. However due to my timeline I had to cancel the reservation and More

by Kassrao
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Ourisman Toyota 40 responded

We truly appreciate your kind words about. Its good to hear that he handled your situation with professionalism and care. We completely understand your decision to go with another dealership due to your timeline, and we’re glad Derrick was able to assist in the refund process smoothly. We look forward to working with you again in the future, and we’re confident Derrick will continue to exceed your expectations. Thanks again for your recommendation:) Ron Jackson xxM

January 09, 2025

Patrick was very helpful and knowledgeable. He helped get me into a reliable suv. And the dealership itself has amazing people working who provide excellent customer service also More

by schultzstephanie91
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Ourisman Toyota 40 responded

Thank you for the kind review. We are happy to hear Patrick was able to get you setup with a reliable SUV!

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