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Ourisman Toyota 40

Edgewood, MD

4.7
455 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 455 reviews

November 08, 2024

Ron was nice enough to help me with the purchase of my highlander. He was patient enough to listen to my concerns and explained all I needed to know. I am grateful More

by Mwenya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Smith
Nov 08, 2024 -

Ourisman Toyota 40 responded

That's wonderful to hear! It sounds like Ron went above and beyond to make sure you had a smooth and informed experience with your Highlander purchase. His patience and attentiveness to your needs must have made a big difference. Enjoy your new vehicle, and kudos to Ron for his excellent support!

November 05, 2024

Efficient, quick and thorough. Every service has been explained to me in details and the team has always been kind and courteous . More

by Df
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ourisman Toyota 40 responded

DF-Thank you so much for taking the time to leave us feedback! I'm happy to hear that you are treated well, and the service is explained properly. Keep coming back!

November 01, 2024

Derrick was a great salesperson to work with. He was fair in his negotiating, professional, and personable. He made it very easy to choose this dealership. I had some issues with F&I: (1) not che More

by S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Ourisman Toyota 40 responded

We're thrilled to hear that Derrick provided you with such a positive and seamless experience. We also appreciate your feedback on the F&I process; it’s crucial for us to ensure transparency and accuracy. We're glad our team was able to address those issues quickly. Your insights are valuable as they help us improve, and we're grateful you chose us. Enjoy your new vehicle, and please don’t hesitate to reach out if there's anything more we can do for you! Ron Jackson Sales Manager

October 26, 2024

The sales people do not use high pressure tactics and are very easy to work with. This is the second vehicle I've purchased from this dealership. More

by gregoryns
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Ourisman Toyota 40 responded

Thank you for your review. We truly appreciate your repeat business!

October 21, 2024

The entire team, from the top level management to the dynamic salesman, Patrick Kopalchick, were excellent, hospitable, and professional. Patrick stood out among all sales staff that I have dealt with b More

by joemcneil2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Bratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Ourisman Toyota 40 responded

JoeMcneil2000, Thank you so much for taking the time to leave us a review! We appreciate your business, and look forward to being of service to you in the future.

October 21, 2024

Everyone involved in the process were extremely diligent, respectful, professional and very knowledgeable. All questions and concerns were addressed promptly. More

by hotocabu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Ourisman Toyota 40 responded

Thank you, Hotocabu for the kind review. We are happy to hear you were treated respectfully and all of your questions were addressed. We look forward to seeing you in the future for your complimentary ToyotaCare services!

September 30, 2024

Everyone involved in the process were extremely diligent, respectful , professional and very knowledgeable! Definitely recommended !!! More

by P. aceto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Goodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Reddick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos , Miles Smith, Tyler Newkirk
Oct 02, 2024 -

Ourisman Toyota 40 responded

Thank you so much for your kind words! If there's anything else we can assist you with, don't hesitate to reach out! Ron Jackson Sales Manager

September 28, 2024

Kevin Walker is the very, best salesman! I always return to Ourisman because of Kevin! More

by ginadwilliams
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Ourisman Toyota 40 responded

Sounds like Kevin Walker truly makes a difference in your experience at Ourisman. We'll be sure to pass along your kind words to him t's always great to hear when our team is doing an outstanding job! Ron Jackson Sales Manager

September 25, 2024

Friendly,responsive,inviting,quick,nice,fair, Clean,hone st,warm,selfless,comfortable, Caring, knowledgeable, relaxing ,place More

by Mikedor37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Monks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Ourisman Toyota 40 responded

Mikedor37, We sincerely appreciate you taking the time to leave us such a kind review!

Oct 02, 2024 -

Ourisman Toyota 40 responded

Its good to hear that you found our space clean, inviting, and comfortable. Our team works hard to create an atmosphere that feels warm and welcoming, where everyone can feel relaxed and well taken care of. It’s great to know that you appreciated the friendly and knowledgeable service we strive to provide. Your words about our fairness and honesty mean a lot to us, as we aim to build genuine connections with everyone who walks through our doors. We’re grateful for your support and look forward to providing you with the same selfless care and responsiveness the next time you visit. Thank you again, and we can’t wait to see you soon! Ron Jackson Sales Manager

September 24, 2024

My vehicle purchase was quick and easy. No pressure to buy add-ons or additional services or warranties. I really don’t like going to a dealer when buying a car, but Ourisman was great. More

by thorfin7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Ourisman Toyota 40 responded

Thank you for sharing your positive experience. We strive to make the car-buying process smooth and stress-free, and we're glad to know that we exceeded your expectations. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything in the future. Ron Jackson Sales Manager

Oct 02, 2024 -

Ourisman Toyota 40 responded

Ron Jackson Sales Manager