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Ourisman Toyota 40

Edgewood, MD

4.7
510 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 510 reviews

April 04, 2025

She was great and very helpful, kind and courteous. For someone who doesn’t like salespeople, I liked her. More

by Thedvdallen
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Ourisman Toyota 40 responded

We are happy to hear you had pleasant experience!

April 02, 2025

This was a great experience. There was no pressure, and the salesman, Kevin Walker, was kind. We felt comfortable there, and decided to buy our car there. More

by terry69md
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Ourisman Toyota 40 responded

Kevin is truly amazing, and we appreciate you taking the time to leave a review!

March 25, 2025

Very organized and prompt service. Would highly recommend if and when you need service on your vehicle. More

by carols518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Ourisman Toyota 40 responded

Thank you so much for the recommendation! We are always here if we can be of any future help.

March 25, 2025

I couldn’t have asked for a more fun car-buying experience! “Texas” Greg did a great job allowing me to sell myself a brand new Camry! Alexa did a great job explaining all details of the warranty a More

by nicolehaines260
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Texas Greg Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa
Apr 01, 2025 -

Ourisman Toyota 40 responded

We are thrilled to hear of your fun car buying experience with Texas Greg and Alexa! We look forward to seeing you for your first complimentary service.

March 23, 2025

Annette is the best! She provided the best service and is just wonderful! Most thankful she is there! More

by kuehn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette
Mar 24, 2025 -

Ourisman Toyota 40 responded

Thank you kuehn5! We are happy to hear Annette took great care of you and your vehicle!

March 21, 2025

They are awesome and got us approved when no one else could. Kaitlyn stuck by us and made sure she got us something we wanted. More

by Dave.Laura.molina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Ourisman Toyota 40 responded

Dave and Laura, that's amazing to hear! Kaitlyn sounds like a real superstar. It's great to know they were able to get you approved when others couldn’t. Their dedication really makes a difference. So happy for you! Ron Jackson Business Manager

March 20, 2025

Kaitlyn Pike was very professional, knowledgeable and personable. The suv purchase was very easy and quick. More

by canisius2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond
Mar 24, 2025 -

Ourisman Toyota 40 responded

Thank you for sharing your experience! We're so glad to hear that Kaitlyn made your SUV purchase smooth and enjoyable. It's great to know that she provided such professional, knowledgeable, and personable service. If you ever need assistance again, don’t hesitate to reach out! Enjoy your new ride! Ron Jackson Business Manager

March 20, 2025

Great transaction. Kaitlyn was very professional and personable. I was in and out on the road in less than an hour and a half. More

by canisius2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Ourisman Toyota 40 responded

Thank you for your feedback! We're so glad to hear that Kaitlyn provided such a positive experience. We aim for efficiency and great customer service, and it’s great to know we hit the mark. Safe travels! Ron Jackson Business Manager

March 15, 2025

Everyone was friendly and knowledgeable about the cars. I felt like Shawn was trying to do the right thing and find me a car I liked. All the staff was helpful no matter if they were involved in my case o More

by michaela.marie1295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Reddick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Ourisman Toyota 40 responded

Thank you for sharing your positive experience! We're so glad to hear that Shawn and the rest of the team were helpful and made the process smooth for you. Your recommendation means a lot to us, and we're thrilled you found the right car. If you ever need anything else, don’t hesitate to reach out! Ron Jackson Business Manager

March 12, 2025

It's all about the money and your guys wouldn't make a good enough offer; we're still shopping. More

by ROVEOUT
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Don't remember
Mar 24, 2025 -

Ourisman Toyota 40 responded

I understand that pricing is a key factor in your decision-making process. However, we're currently having a hard time finding you in our system under ROVEOUT. Could you provide more details or clarify your account information? We're committed to making sure we offer the best value for you, so we’d love to see how we can make this work. Let us know how we can assist you further! Ron Jackson Business Manager

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