
Ourisman Toyota 40
Edgewood, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Everyone was friendly and knowledgeable about the cars. I felt like Shawn was trying to do the right thing and find me a car I liked. All the staff was helpful no matter if they were involved in my case o I felt like Shawn was trying to do the right thing and find me a car I liked. All the staff was helpful no matter if they were involved in my case or not. I would recommend this dealer. More
Good morning, WOW! Where do I began. That beautiful Saturday morning. after a trip to the use car lot! I was interested in the vehicle I found on line! I went u To th Where do I began. That beautiful Saturday morning. after a trip to the use car lot! I was interested in the vehicle I found on line! I went u To the sales office in which I was IMMEDIATELY greeted by a young man who stated he would get someone to help me. That was Derek my salesman who gave me a warm and very friendly greeting. We sat down to discuss the reason for my visit. 1. He listened tentatively to what i was looking for, price range etc. dealing with sales in my professional line of work Derek was not the typical fast talking, try to sell this when I was interested in that, just in a hurry to do an application etc. he stuck to the assignment. When I explained I did not want to do an application until the numbers where crunched, and that’s exactly what happened👏🏽👏🏽 2. Whole waiting I decided to get a coffee cake from the machine? (Very stale😂) Ron took it to the front desk and again he told the young man (name; not sure) took care of it immediately, very apologetic no fault of his ! Made it right, gave me 3 cakes😂 he came to me twice after if I need anything, very nice young man (blue suit) 3. Ron: finance what a nice young man again he listen he work with the numbers until I was comfortable with them again did not try to upsell me, or give every reason I should purchase a product. I spent my Saturday there after a long week, but I could not have had a more enjoyable Saturday with this team! I will recommend anyone that’s speaks on a car purchase to come here! EXCEPTIONAL TEAM AND EXCELLENT CUSTOMER SERVICE! Special Thanks to Derek for going above to drop off my keys left behind 😂 THANK YOU! Respectfully, Michelle Watts More
This is the best dealership! Everybody was helpful and accommodating. From Mr. Martin Simon , the manager, to Kevin, Ethan and Ron.J. I would highly recommend this place to ever Everybody was helpful and accommodating. From Mr. Martin Simon , the manager, to Kevin, Ethan and Ron.J. I would highly recommend this place to everyone!!! More
Didn’t plan on purchasing a car that day since it was our second time out looking. But why prolong it if you find what you need! Rob was an awesome salesman! We got what we needed in a day and they even drop second time out looking. But why prolong it if you find what you need! Rob was an awesome salesman! We got what we needed in a day and they even dropped our car off to our house! Would recommend taking the drive out there! More
Professional staff. Pleasant environment. I was able to enjoy a comfortable waiting and my car was clean and comfortable when the skilled mechanics had completed my se Pleasant environment. I was able to enjoy a comfortable waiting and my car was clean and comfortable when the skilled mechanics had completed my service. More
The people at this dealership are just the nicest and the best to work with. Just got my 4th car from them!! best to work with. Just got my 4th car from them!! More
I was very pleased with my experience buying a car from you. Everyone was friendly and helpful you. Everyone was friendly and helpful More
Each staff member that I worked with was very was very professional ( S. Reddick, R. Jackson and D. Parker) They went above and beyond to explain the various steps of the process. All three gentlemen were professional ( S. Reddick, R. Jackson and D. Parker) They went above and beyond to explain the various steps of the process. All three gentlemen were very patient. More