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Ourisman Toyota 40

Edgewood, MD

4.7
502 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 502 reviews

March 15, 2025

Everyone was friendly and knowledgeable about the cars. I felt like Shawn was trying to do the right thing and find me a car I liked. All the staff was helpful no matter if they were involved in my case o More

by michaela.marie1295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Reddick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Ourisman Toyota 40 responded

Thank you for sharing your positive experience! We're so glad to hear that Shawn and the rest of the team were helpful and made the process smooth for you. Your recommendation means a lot to us, and we're thrilled you found the right car. If you ever need anything else, don’t hesitate to reach out! Ron Jackson Business Manager

March 12, 2025

It's all about the money and your guys wouldn't make a good enough offer; we're still shopping. More

by ROVEOUT
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Don't remember
Mar 24, 2025 -

Ourisman Toyota 40 responded

I understand that pricing is a key factor in your decision-making process. However, we're currently having a hard time finding you in our system under ROVEOUT. Could you provide more details or clarify your account information? We're committed to making sure we offer the best value for you, so we’d love to see how we can make this work. Let us know how we can assist you further! Ron Jackson Business Manager

March 12, 2025

Good morning, WOW! Where do I began. That beautiful Saturday morning. after a trip to the use car lot! I was interested in the vehicle I found on line! I went u To th More

by Justmemw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Desk Blue Suit
Mar 24, 2025 -

Ourisman Toyota 40 responded

Good morning! Wow, what an incredible experience you had! It sounds like the entire team really made sure your visit was as smooth and enjoyable as possible. It’s so refreshing to hear about a team that truly listens, focuses on your needs, and goes above and beyond without the usual pressure. Derek, Ron, and the rest of the team really seem to have made an impression with their professionalism and genuine customer care. Also, I have to say, that coffee cake story cracked me up! It's great that they quickly made it right and even gave you more cakes to make up for it—talk about going the extra mile. 😄 I’m sure you’ll be recommending this team to everyone you know looking for a car. Thanks for sharing your wonderful experience, and I’m so happy to hear you had such a positive Saturday! Respectfully, Ron Jackson Business Manager

March 10, 2025

Very cooperative to deal with. Purchased from out of state. Over the phone. When picked up sales were great to deal with More

by Jtoservice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan jancius
Mar 10, 2025 -

Ourisman Toyota 40 responded

Thank you so much for your review! We greatly appreciate you driving to us for your vehicle purchase. Please let us know if you ever need anything in the future

March 09, 2025

This is the best dealership! Everybody was helpful and accommodating. From Mr. Martin Simon , the manager, to Kevin, Ethan and Ron.J. I would highly recommend this place to ever More

by bemcie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan
Mar 10, 2025 -

Ourisman Toyota 40 responded

Thank you so much for your amazing feedback! We're thrilled to hear that you had such a positive experience with our team, including Mr. Martin Simon, Kevin, Ethan, and Ron. We truly appreciate your recommendation and look forward to serving you again in the future!

March 07, 2025

Didn’t plan on purchasing a car that day since it was our second time out looking. But why prolong it if you find what you need! Rob was an awesome salesman! We got what we needed in a day and they even drop More

by The Walshes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Stachnick
Mar 10, 2025 -

Ourisman Toyota 40 responded

Thank you for sharing your experience! We’re so glad Rob could make the process smooth and enjoyable for you. It’s great to hear that you found exactly what you needed, and we’re happy we could deliver your car right to your home. We appreciate your recommendation and hope you enjoy your new vehicle!

March 07, 2025

Professional staff. Pleasant environment. I was able to enjoy a comfortable waiting and my car was clean and comfortable when the skilled mechanics had completed my se More

by nancygriffin2750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Monks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Bratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Ourisman Toyota 40 responded

Thank you for your kind words! We’re happy to hear that you had a comfortable experience while waiting and that your car was returned to you clean and in great condition. Our team takes pride in providing top-notch service, and we appreciate your trust in us. We look forward to serving you again in the future!

March 06, 2025

The people at this dealership are just the nicest and the best to work with. Just got my 4th car from them!! More

by Stepande
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Gentleman
Mar 10, 2025 -

Ourisman Toyota 40 responded

Wow—your 4th car with us! That truly means the world to us. We’re so grateful for your continued trust and loyalty. Our team always strives to make every experience a great one, and we’re thrilled to hear that you’ve enjoyed working with us. Enjoy your new car, and we look forward to helping you again in the future!

March 06, 2025

I was very pleased with my experience buying a car from you. Everyone was friendly and helpful More

by aconnor2716
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Ourisman Toyota 40 responded

Thank you for your kind words! We’re so glad to hear that you had a great car-buying experience with us. Our team works hard to provide friendly and helpful service, and it’s wonderful to know we met your expectations. Enjoy your new car, and we look forward to seeing you again in the future!

March 03, 2025

Each staff member that I worked with was very was very professional ( S. Reddick, R. Jackson and D. Parker) They went above and beyond to explain the various steps of the process. All three gentlemen were More

by Restoringwaters1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Reddick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D. Parker and R. Jackson
Mar 10, 2025 -

Ourisman Toyota 40 responded

Thank you for your kind words! We’re thrilled to hear that S. Reddick, R. Jackson, and D. Parker provided you with such a professional and patient experience. Our team is dedicated to making the car-buying process as smooth and transparent as possible, and we’re glad they went above and beyond for you. We truly appreciate your feedback and hope you enjoy your new vehicle!

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