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Ourisman Toyota 40

Edgewood, MD

Overview
Employees
Reviews
Vehicles
4.7
468 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 468 reviews

November 15, 2023

Ben and Bobby were extremely friendly, helpful and knowledgeable. Ben has been fantastic with keeping in touch and making himself available whenever needed. After the purchase of another vehicle, I n More

by jessicajanney618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby, Mike , Ben Cohen
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Nov 25, 2023 -

Ourisman Toyota 40 responded

Thank you for taking the time to share your thoughtful feedback! We value the staff highlights for Ben, Bobby, and Mike at Ourisman Toyota 40. Glad their friendliness, knowledge, and professionalism made your car buying experience the best it could be. We'll be sure to pass your kind words on to them and the rest of our team. If your new vehicle needs anything, from routine auto maintenance to extensive repairs, we're here and happy to help. Have safe travels and thanks for being a member of the Ourisman Family! We look forward to your next visit with us.

November 14, 2023

When the alert came up that maintenance was required on my Tacoma, I was surprised that I was able to secure an appointment in the same day. The reception crew was polite and moved quickly to process me in More

by peter.f.annunziato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Ourisman Toyota 40 responded

Peter, thank you for taking the time to review the Ourisman Toyota 40 Service team. We are grateful for the opportunity to help you and your Tacoma. We are very pleased to know you had a 5 star experience and we look forward to showing you the same experience at your next maintenance interval.

November 12, 2023

Kevin met us outside and gave us his attention even though there were a lot of people looking around. We bought 2 vehicles and Kevin was there the entire time and stayed an hour past closing along with More

by gerkinjp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2023 -

Ourisman Toyota 40 responded

Thank you very much for taking the time to leave a thoughtful review! We're thrilled to hear about your positive experience working with Kevin throughout the car buying process. Glad to hear he stayed late to ensure your visit was the best it could be. We'll be sure to pass your kind words concerning his kindness and professionalism on to him. If you or your new vehicles need anything, we're here anytime! Thanks for supporting us and welcome to the Ourisman Family. We look forward to your next visit. :)

November 12, 2023

Chris was excellent with his professional and personal attention. I trust his judgements and will come back for all my services. More

by Green572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Ourisman Toyota 40 responded

Thank you Green572! We appreciate you taking the time to review Ourisman Toyota 40 and Chris. We are very pleased to hear that you had a 5 star experience. We look forward to seeing you next time for another 5 star experience!

November 11, 2023

Appt was scheduled timely. ...same day. Great service! Pleasant& Efficient Staff. Will definitely be back More

by marycoyne60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Coyne
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Nov 11, 2023 -

Ourisman Toyota 40 responded

Marycoyne60, thank you for taking the time to review the Ourisman Toyota 40 Service team. We greatly appreciate your business and your 5 star review. We are very pleased to know about your great experience with us and thank you for sharing. We look forward to seeing you next time!

November 06, 2023

I’m very pleased with my overall experience with this dealership everyone was friendly especially Mrs. Smith who helped us with purchasing my vehicle. Very knowledgeable and helpful . Thank you 😊 More

by Fariba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Smith
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Nov 08, 2023 -

Ourisman Toyota 40 responded

Fariba, thank you for taking the time to leave a review! We're thrilled to hear about your positive experience working with Miles at Ourisman Toyota 40. Glad they worked hard to get you a great deal on your new Toyota. We'll be sure to pass your kind words onto them. If you need anything, please don't hesitate to give us a call or visit our website--we're here anytime. Thanks for supporting us and have a great rest of your day! We look forward to welcoming you back. :)

November 04, 2023

Chris kept us informed and gave us a good deal. Thank you for your help More

by debclark99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2023 -

Ourisman Toyota 40 responded

Debclark99, thank you very much for taking the time to review Ourisman Toyota 40 and Chris! We are so happy to hear that Chris took great care of you and that you enjoyed your service experience with us. We look forward to continuing to helping keep your vehicle and great working condition. Thank you for choosing Ourisman Toyota 40 for your service needs.

November 03, 2023

Isaac took good care of me. The insurance repair work went smoothly. Bumper repair done in under a week. More

by tdee1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Lawson
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Nov 03, 2023 -

Ourisman Toyota 40 responded

tdee, thank you very much for taking the time to review the Ourisman Toyota Collision Center. We are very happy to know that you had a great experience and that Isaac was very helpful for you. It's never convenient when your vehicle needs to be in the Collision Center, but I am sure it makes it at least slightly better when you are kept informed and a quality repair is done. We appreciate you choosing Ourisman Toyota 40 and thank you for your business. Thank you and safe driving!

October 25, 2023

Very professional I was in and out in no time they were very helpful and explained everything More

by Gypsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Ourisman Toyota 40 responded

Thank you Gypsy! We greatly appreciate your business and you taking the time to review the Ourisman Toyota 40 Service team. It was our pleasure to work with you and get you and your car back on the road in a timely fashion. Thank you for being an Ourisman Toyota 40 customer and we look forward to seeing you next time.

October 23, 2023

Dealership and service team seem courteous but the fluid in my radiator repair wasn’t filled after a new unit was installed. My reserve tank was 2” low which I found odd. As for my point of contact, Kurtis More

by Gill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurtis
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Oct 25, 2023 -

Ourisman Toyota 40 responded

Thank you Gill for taking the time to review the Ourisman Toyota 40 service team. We are very sorry that we fell short of a 5 star performance and would like to invite you to drop by anytime during the week between 7am and 5pm to have that fluid topped off. We apologize for the oversight and would love the opportunity to rectify that for you. We are very happy to hear you enjoyed the rest of your experience and we look forward to providing you a 5 star service visit next time.

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